Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Harwood Medical Centre and The Oaks Family Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Harwood Medical CentreBL2 3HQ× | The Oaks Family PracticeBL1 8UP× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 73.3likely range 63.5 to 80.8126 survey answers | 73.4likely range 64.5 to 80.596 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 72.2%likely range 58.2% to 82.8%, 126 answers | 70.1%likely range 57.7% to 80.1%, 96 answers |
| Access (mean of the two below) | 75.8%likely range 72.1% to 79.0% | 80.8%likely range 75.6% to 84.8% |
| Appointments within two weeks of booking | 83.2%likely range 78.0% to 87.3%, 3,814 appointments | 85.7%likely range 78.0% to 91.0%, 1,703 appointments |
| Calls answered by the practice | 68.3%likely range 63.0% to 73.2%, 6,664 calls | 75.8%likely range 68.8% to 81.7%, 3,484 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 52.5%likely range 38.2% to 66.5%, 116 answers | 59.5%likely range 46.7% to 71.1%, 93 answers |
| Reception and admin team | 87.4%likely range 74.8% to 94.2%, 120 answers | 83.6%likely range 72.4% to 90.9%, 95 answers |
| Having a preferred professional | 24.8%likely range 14.7% to 38.6%, 125 answers | 31.0%likely range 20.8% to 43.4%, 97 answers |
| Seeing your preferred professional | 34.8%likely range 14.3% to 63.2%, 31 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 93.6%likely range 82.5% to 97.9%, 117 answers | 91.3%likely range 81.4% to 96.2%, 94 answers |
| Contacting the practice | 73.9%likely range 59.9% to 84.3%, 124 answers | 67.5%likely range 55.0% to 77.9%, 96 answers |
| Wait for an appointment | 58.0%likely range 43.3% to 71.4%, 115 answers | 58.9%likely range 45.5% to 71.0%, 85 answers |
| Being listened to | 86.3%likely range 73.6% to 93.4%, 122 answers | 87.2%likely range 76.4% to 93.5%, 94 answers |
| Care and concern | 89.0%likely range 77.0% to 95.2%, 123 answers | 83.3%likely range 71.9% to 90.7%, 94 answers |
| Confidence and trust | 93.6%likely range 82.8% to 97.8%, 123 answers | 95.0%likely range 86.1% to 98.3%, 92 answers |
| Involvement in decisions | 88.6%likely range 76.2% to 95.0%, 118 answers | 89.0%likely range 78.4% to 94.8%, 91 answers |
| Needs met | 85.8%likely range 73.1% to 93.1%, 123 answers | 89.6%likely range 79.2% to 95.1%, 92 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 86.0%likely range 77.9% to 91.5%, 100 patients | 91.4%likely range 81.4% to 96.3%, 58 patients |
| Children at 18 months | 92.8%likely range 86.4% to 96.3%, 111 patients | 86.4%likely range 75.5% to 93.0%, 59 patients |
| Children at 5 years | 90.6%likely range 84.3% to 94.6%, 128 patients | 84.4%likely range 73.6% to 91.3%, 64 patients |
| Women aged 25 to 49 | 74.4%likely range 72.4% to 76.4%, 1,791 patients | 71.5%likely range 68.7% to 74.1%, 1,083 patients |
| Women aged 50 to 64 | 76.8%likely range 74.1% to 79.2%, 1,028 patients | 72.9%likely range 69.3% to 76.3%, 613 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 12,183August 2026 | 6,871August 2026 |
| Primary care network | Turton PCN | Turton PCN |
| Phone | 01204 300033 | 01204 463111 |
| Friends and Family Test (its own feedback) | 100.0% good or very good9 answers, June 2026 | 96.0% good or very good50 answers, June 2026 |
| Appointments (one month) | 5,669 in August 2026Same day 44.5%; face to face 82.2% | 2,657 in August 2026Same day 33.0%; face to face 81.3% |
| Antibiotic items per STAR-PU (one year) | 0.74England 0.74, April 2025 to March 2026 | 0.80England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 4.6 qualified permanent12.4 including trainees and locums2,637 patients per permanent GP | 4.2 qualified permanent8.6 including trainees and locums1,657 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.