Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Hartshill Medical Centre and Apsley Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Hartshill Medical CentreST4 6AT× | Apsley SurgeryST6 2JN× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 86.7likely range 80.1 to 90.9112 survey answers | 75.9likely range 62.9 to 85.477 survey answers |
| Label (against the England average) | Clearly above the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 86.5%likely range 77.2% to 92.4%, 112 answers | 70.3%likely range 51.9% to 83.9%, 77 answers |
| Access (mean of the two below) | 87.0%likely range 83.0% to 90.1% | 88.8%likely range 83.1% to 90.1% |
| Appointments within two weeks of booking | 94.4%likely range 90.6% to 96.7%, 3,539 appointments | 98.3%likely range 92.6% to 99.6%, 1,242 appointments |
| Calls answered by the practice | 79.6%likely range 72.5% to 85.2%, 3,218 calls | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 65.0%likely range 53.4% to 75.0%, 102 answers | 48.4%likely range 31.1% to 66.1%, 75 answers |
| Reception and admin team | 85.6%likely range 75.8% to 91.8%, 107 answers | 78.4%likely range 60.0% to 89.7%, 75 answers |
| Having a preferred professional | 26.7%likely range 18.2% to 37.4%, 112 answers | 29.6%likely range 16.1% to 47.9%, 78 answers |
| Seeing your preferred professional | 36.5%likely range 19.6% to 57.6%, 32 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 81.2%likely range 71.1% to 88.4%, 109 answers | 88.1%likely range 70.9% to 95.8%, 73 answers |
| Contacting the practice | 80.8%likely range 70.6% to 88.0%, 111 answers | 68.6%likely range 50.1% to 82.6%, 77 answers |
| Wait for an appointment | 89.3%likely range 79.9% to 94.6%, 101 answers | 77.7%likely range 57.8% to 89.9%, 65 answers |
| Being listened to | 95.6%likely range 88.4% to 98.4%, 109 answers | 78.2%likely range 59.6% to 89.7%, 73 answers |
| Care and concern | 95.0%likely range 87.6% to 98.1%, 110 answers | 69.6%likely range 50.5% to 83.7%, 72 answers |
| Confidence and trust | 98.4%likely range 92.5% to 99.7%, 110 answers | 79.9%likely range 61.4% to 90.8%, 73 answers |
| Involvement in decisions | 92.8%likely range 84.5% to 96.8%, 104 answers | 90.0%likely range 71.8% to 96.9%, 65 answers |
| Needs met | 98.8%likely range 93.2% to 99.8%, 110 answers | 91.2%likely range 73.8% to 97.5%, 67 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 98.5%likely range 92.1% to 99.7%, 68 patients | 87.2%likely range 79.6% to 92.2%, 109 patients |
| Children at 18 months | 94.9%likely range 87.5% to 98.0%, 78 patients | 81.0%likely range 72.4% to 87.3%, 105 patients |
| Children at 5 years | 95.2%likely range 88.3% to 98.1%, 83 patients | 78.8%likely range 71.1% to 84.9%, 132 patients |
| Women aged 25 to 49 | 80.7%likely range 78.6% to 82.7%, 1,427 patients | 64.0%likely range 61.5% to 66.4%, 1,452 patients |
| Women aged 50 to 64 | 76.3%likely range 72.9% to 79.5%, 634 patients | 73.2%likely range 68.8% to 77.2%, 426 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 7,716August 2026 | 7,980August 2026 |
| Primary care network | About Better Care (Abc) PCN | About Better Care (Abc) PCN |
| Phone | 0300 1231893 | 0300 7900160 |
| Friends and Family Test (its own feedback) | 95.8% good or very good48 answers, June 2026 | 84.7% good or very good85 answers, June 2026 |
| Appointments (one month) | 3,982 in August 2026Same day 78.9%; face to face 54.8% | 2,132 in August 2026Same day 47.9%; face to face 75.8% |
| Antibiotic items per STAR-PU (one year) | 0.85England 0.74, April 2025 to March 2026 | 0.93England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 6.2 qualified permanent10.0 including trainees and locums1,247 patients per permanent GP | 1.1 qualified permanent1.1 including trainees and locums7,481 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.