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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Haresfield House Surgery and St Martin's Gate Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

A page for this pair

MeasureHaresfield House SurgeryWR5 1HG×St Martin's Gate SurgeryWR5 1EZ×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade72.5likely range 56.8 to 82.3102 survey answers75.0likely range 62.3 to 83.3107 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good75.7%likely range 53.2% to 89.5%, 102 answers77.1%likely range 58.9% to 88.8%, 107 answers
Access (mean of the two below)65.0%likely range 61.4% to 68.5%70.1%likely range 66.1% to 73.7%
Appointments within two weeks of booking77.6%likely range 72.1% to 82.4%, 3,801 appointments78.0%likely range 71.9% to 83.1%, 3,195 appointments
Calls answered by the practice52.3%likely range 47.4% to 57.2%, 8,270 calls62.1%likely range 57.0% to 67.0%, 7,411 calls
More survey questions (not part of the grade)
Getting through on the phone59.5%likely range 36.2% to 79.2%, 88 answers76.8%likely range 58.2% to 88.8%, 103 answers
Reception and admin team89.7%likely range 68.8% to 97.2%, 101 answers90.5%likely range 74.1% to 97.0%, 104 answers
Having a preferred professional40.2%likely range 21.8% to 61.9%, 103 answers34.7%likely range 19.9% to 53.1%, 107 answers
Seeing your preferred professional14.3%likely range 2.4% to 53.5%, 35 answers37.0%likely range 15.8% to 64.7%, 45 answers
Knowing the next step90.7%likely range 69.9% to 97.6%, 100 answers85.7%likely range 68.4% to 94.3%, 106 answers
Contacting the practice71.9%likely range 49.5% to 87.0%, 103 answers87.7%likely range 70.7% to 95.4%, 106 answers
Wait for an appointment67.4%likely range 44.0% to 84.5%, 93 answers59.6%likely range 40.6% to 76.1%, 98 answers
Being listened to91.9%likely range 71.5% to 98.1%, 101 answers86.1%likely range 68.8% to 94.6%, 105 answers
Care and concern86.4%likely range 64.6% to 95.7%, 99 answers83.0%likely range 65.2% to 92.7%, 105 answers
Confidence and trust91.1%likely range 70.6% to 97.8%, 101 answers96.1%likely range 81.8% to 99.3%, 106 answers
Involvement in decisions87.5%likely range 65.0% to 96.3%, 93 answers96.2%likely range 81.5% to 99.3%, 103 answers
Needs met87.9%likely range 66.3% to 96.4%, 99 answers83.5%likely range 65.9% to 93.0%, 106 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months95.0%likely range 90.5% to 97.5%, 161 patients92.5%likely range 87.1% to 95.8%, 147 patients
Children at 18 months91.1%likely range 86.3% to 94.4%, 192 patients88.5%likely range 82.1% to 92.8%, 139 patients
Children at 5 years89.5%likely range 84.2% to 93.2%, 181 patients92.9%likely range 87.8% to 96.0%, 156 patients
Women aged 25 to 4965.6%likely range 63.9% to 67.3%, 3,118 patients65.7%likely range 63.8% to 67.5%, 2,521 patients
Women aged 50 to 6475.1%likely range 73.0% to 77.1%, 1,659 patients77.7%likely range 75.3% to 79.9%, 1,215 patients
Facts (NHS England, not part of the grade)
Registered patients18,007August 202614,306August 2026
Primary care networkSouth Worcs Worcester City GP PCNSouth Worcs Worcester City GP PCN
Phone01905 36850301905 363351
Friends and Family Test (its own feedback)91.4% good or very good139 answers, June 2026100.0% good or very good11 answers, June 2026
Appointments (one month)7,454 in August 2026Same day 39.8%; face to face 66.5%5,871 in August 2026Same day 36.9%; face to face 59.2%
Antibiotic items per STAR-PU (one year)0.73England 0.74, April 2025 to March 20260.71England 0.74, April 2025 to March 2026
GPs (full-time equivalent)8.1 qualified permanent8.8 including trainees and locums2,237 patients per permanent GP5.1 qualified permanent5.1 including trainees and locums2,824 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences