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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Hanford GP and Trentham Mews Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

A page for this pair

MeasureHanford GPST4 8EX×Trentham Mews Medical CentreST4 8XP×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade81.3likely range 74.5 to 86.3103 survey answers87.0likely range 84.0 to 89.3125 survey answers
Label (against the England average)Cannot be told apart from the England averageClearly above the England average
Patients who describe the practice as good81.3%likely range 71.7% to 88.2%, 103 answers91.6%likely range 88.6% to 93.9%, 125 answersClearly higher
Access (mean of the two below)81.2%likely range 76.5% to 84.9%76.0%likely range 69.0% to 81.5%
Appointments within two weeks of booking83.9%likely range 77.8% to 88.6%, 2,692 appointments73.0%likely range 61.8% to 81.9%, 1,108 appointments
Calls answered by the practice78.3%likely range 71.2% to 84.1%, 3,249 calls78.9%likely range 70.5% to 85.4%, 2,355 calls
More survey questions (not part of the grade)
Getting through on the phone69.6%likely range 59.0% to 78.4%, 101 answers87.7%likely range 84.2% to 90.5%, 123 answers
Reception and admin team87.1%likely range 78.1% to 92.7%, 99 answers96.6%likely range 94.5% to 98.0%, 124 answers
Having a preferred professional23.4%likely range 15.7% to 33.5%, 103 answers46.0%likely range 41.3% to 50.8%, 125 answers
Seeing your preferred professionalNot shown: fewer than 30 answers58.4%likely range 51.3% to 65.1%, 58 answers
Knowing the next step90.0%likely range 81.5% to 94.8%, 98 answers94.6%likely range 92.0% to 96.4%, 120 answers
Contacting the practice73.9%likely range 63.6% to 82.1%, 103 answers95.1%likely range 92.6% to 96.8%, 124 answers
Wait for an appointment81.8%likely range 71.7% to 88.9%, 93 answers81.4%likely range 77.3% to 85.0%, 117 answers
Being listened to97.1%likely range 90.9% to 99.1%, 100 answers88.7%likely range 85.3% to 91.4%, 124 answers
Care and concern92.0%likely range 84.1% to 96.2%, 100 answers88.5%likely range 85.1% to 91.2%, 123 answers
Confidence and trust98.1%likely range 92.3% to 99.5%, 101 answers90.9%likely range 87.8% to 93.3%, 122 answers
Involvement in decisions97.8%likely range 91.6% to 99.4%, 94 answers94.1%likely range 91.3% to 96.1%, 115 answers
Needs met95.9%likely range 89.2% to 98.5%, 102 answers96.8%likely range 94.6% to 98.1%, 118 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months95.1%likely range 83.9% to 98.7%, 41 patients94.1%likely range 84.1% to 98.0%, 51 patients
Children at 18 months96.2%likely range 87.2% to 99.0%, 53 patients90.6%likely range 79.7% to 95.9%, 53 patients
Children at 5 years96.4%likely range 87.7% to 99.0%, 55 patients84.6%likely range 70.3% to 92.8%, 39 patients
Women aged 25 to 4978.7%likely range 76.0% to 81.1%, 999 patients76.8%likely range 73.4% to 79.8%, 676 patients
Women aged 50 to 6480.7%likely range 77.2% to 83.7%, 569 patients77.1%likely range 72.8% to 80.9%, 411 patients
Facts (NHS England, not part of the grade)
Registered patients6,856August 20264,345August 2026
Primary care networkSouth Stoke West PCNSouth Stoke West PCN
Phone0300 123146801782 644815
Friends and Family Test (its own feedback)No results for June 2026100.0% good or very good64 answers, June 2026
Appointments (one month)3,754 in August 2026Same day 56.7%; face to face 49.2%1,896 in August 2026Same day 34.5%; face to face 76.4%
Antibiotic items per STAR-PU (one year)0.93England 0.74, April 2025 to March 20260.80England 0.74, April 2025 to March 2026
GPs (full-time equivalent)2.9 qualified permanent4.3 including trainees and locums2,337 patients per permanent GP2.3 qualified permanent2.3 including trainees and locums1,878 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences