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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Hallgarth Surgery and Jubilee Medical Group cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

A page for this pair

MeasureHallgarth SurgeryDL4 2HP×Jubilee Medical GroupDL5 4SE×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade78.4likely range 73.4 to 82.5106 survey answers72.1likely range 57.1 to 80.589 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good76.1%likely range 69.3% to 81.8%, 106 answers80.7%likely range 59.6% to 92.2%, 89 answers
Access (mean of the two below)83.6%likely range 78.3% to 86.7%Clearly higher51.9%likely range 43.7% to 59.5%
Appointments within two weeks of booking93.1%likely range 87.8% to 96.2%, 2,260 appointmentsClearly higher61.4%likely range 53.2% to 69.0%, 2,195 appointments
Calls answered by the practiceNot in the grade: no phone dataNot in the grade: no phone data
More survey questions (not part of the grade)
Getting through on the phone76.6%likely range 69.7% to 82.3%, 102 answers57.8%likely range 36.8% to 76.3%, 87 answers
Reception and admin team94.0%likely range 89.3% to 96.7%, 102 answers90.0%likely range 69.8% to 97.2%, 85 answers
Having a preferred professional19.2%likely range 14.0% to 25.6%, 106 answers36.9%likely range 19.8% to 58.1%, 89 answers
Seeing your preferred professionalNot shown: fewer than 30 answers49.3%likely range 19.2% to 79.9%, 30 answers
Knowing the next step95.4%likely range 91.3% to 97.7%, 105 answers82.3%likely range 60.6% to 93.3%, 84 answers
Contacting the practice92.2%likely range 87.3% to 95.3%, 105 answers68.1%likely range 46.4% to 84.0%, 87 answers
Wait for an appointment93.7%likely range 88.9% to 96.5%, 98 answers54.2%likely range 32.5% to 74.4%, 77 answers
Being listened to83.3%likely range 77.1% to 88.2%, 104 answers81.2%likely range 59.7% to 92.6%, 86 answers
Care and concern85.5%likely range 79.5% to 90.0%, 103 answers77.6%likely range 55.5% to 90.5%, 84 answers
Confidence and trust90.8%likely range 85.6% to 94.3%, 103 answers92.0%likely range 72.4% to 98.0%, 86 answers
Involvement in decisions85.2%likely range 79.0% to 89.8%, 99 answers95.1%likely range 75.3% to 99.2%, 79 answers
Needs met82.8%likely range 76.5% to 87.7%, 104 answers90.3%likely range 70.4% to 97.3%, 87 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months97.7%likely range 87.9% to 99.6%, 43 patients92.8%likely range 87.5% to 95.9%, 152 patients
Children at 18 months94.6%likely range 85.4% to 98.2%, 56 patients87.9%likely range 81.5% to 92.3%, 141 patients
Children at 5 years90.2%likely range 79.0% to 95.7%, 51 patients89.5%likely range 83.6% to 93.4%, 152 patients
Women aged 25 to 4969.6%likely range 66.2% to 72.7%, 785 patients73.6%likely range 71.7% to 75.4%, 2,129 patients
Women aged 50 to 6472.5%likely range 68.3% to 76.3%, 469 patients81.3%likely range 78.9% to 83.5%, 1,104 patients
Facts (NHS England, not part of the grade)
Registered patients5,334August 202613,076August 2026
Primary care networkSedgefield 1 PCNSedgefield 1 PCN
Phone01388 77266201325 311300
Friends and Family Test (its own feedback)93.1% good or very good29 answers, June 2026100.0% good or very good25 answers, June 2026
Appointments (one month)5,180 in August 2026Same day 32.3%; face to face 74.9%5,603 in August 2026Same day 26.4%; face to face 94.3%
Antibiotic items per STAR-PU (one year)1.32England 0.74, April 2025 to March 20261.04England 0.74, April 2025 to March 2026
GPs (full-time equivalent)2.7 qualified permanent2.7 including trainees and locums2,000 patients per permanent GP1.7 qualified permanent1.7 including trainees and locums7,573 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences