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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Greengate Medical Centre and The Project Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

A page for this pair

MeasureGreengate Medical CentreE13 8PS×The Project SurgeryE13 0LN×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade80.6likely range 74.4 to 85.2100 survey answers75.7likely range 70.9 to 79.798 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good81.8%likely range 73.3% to 88.1%, 100 answers72.7%likely range 66.5% to 78.1%, 98 answers
Access (mean of the two below)77.7%likely range 71.7% to 82.4%82.4%likely range 76.2% to 86.8%
Appointments within two weeks of booking86.1%likely range 78.2% to 91.5%, 1,581 appointments93.3%likely range 85.3% to 97.1%, 1,153 appointments
Calls answered by the practice69.1%likely range 60.0% to 76.9%, 2,325 calls71.3%likely range 62.0% to 79.2%, 2,174 calls
More survey questions (not part of the grade)
Getting through on the phone82.1%likely range 73.4% to 88.4%, 96 answers74.4%likely range 68.2% to 79.8%, 92 answers
Reception and admin team88.9%likely range 81.3% to 93.6%, 100 answers83.7%likely range 78.2% to 88.1%, 93 answers
Having a preferred professional57.6%likely range 47.9% to 66.7%, 99 answers24.7%likely range 19.5% to 30.8%, 96 answers
Seeing your preferred professional30.6%likely range 19.4% to 44.7%, 48 answersNot shown: fewer than 30 answers
Knowing the next step81.4%likely range 72.5% to 87.8%, 95 answers75.4%likely range 69.0% to 80.7%, 89 answers
Contacting the practice76.3%likely range 67.1% to 83.5%, 99 answers73.6%likely range 67.3% to 79.1%, 91 answers
Wait for an appointment54.3%likely range 44.1% to 64.2%, 89 answers69.8%likely range 62.5% to 76.2%, 74 answers
Being listened to90.1%likely range 82.7% to 94.6%, 97 answers89.4%likely range 84.2% to 93.0%, 82 answers
Care and concern85.1%likely range 76.8% to 90.8%, 97 answers90.8%likely range 85.9% to 94.1%, 84 answers
Confidence and trust93.5%likely range 86.6% to 96.9%, 93 answers93.4%likely range 88.9% to 96.2%, 81 answers
Involvement in decisions88.2%likely range 80.0% to 93.4%, 89 answers89.8%likely range 84.3% to 93.5%, 73 answers
Needs met90.4%likely range 82.8% to 94.9%, 92 answers93.5%likely range 89.0% to 96.2%, 82 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months80.0%likely range 68.2% to 88.2%, 60 patients85.7%likely range 74.3% to 92.6%, 56 patients
Children at 18 months71.7%likely range 58.4% to 82.0%, 53 patients77.5%likely range 62.5% to 87.7%, 40 patients
Children at 5 years80.8%likely range 70.3% to 88.2%, 73 patients80.4%likely range 68.2% to 88.7%, 56 patients
Women aged 25 to 4947.2%likely range 44.5% to 50.0%, 1,249 patients54.5%likely range 51.6% to 57.4%, 1,123 patients
Women aged 50 to 6472.6%likely range 68.9% to 76.0%, 591 patients76.4%likely range 71.6% to 80.6%, 335 patients
Facts (NHS England, not part of the grade)
Registered patients6,624August 20265,149August 2026
Primary care networkNewham Central 1 PCNNewham Central 1 PCN
Phone020 84717160020 84725234
Friends and Family Test (its own feedback)95.0% good or very good141 answers, June 2026No results for June 2026
Appointments (one month)2,069 in August 2026Same day 19.8%; face to face 60.1%1,559 in August 2026Same day 56.5%; face to face 24.7%
Antibiotic items per STAR-PU (one year)0.47England 0.74, April 2025 to March 20260.91England 0.74, April 2025 to March 2026
GPs (full-time equivalent)1.5 qualified permanent1.9 including trainees and locums4,436 patients per permanent GP3.1 qualified permanent3.1 including trainees and locums1,679 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences