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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Greendale Primary Care Centre and Bakersfield Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

A page for this pair

MeasureGreendale Primary Care CentreNG3 7DQ×Bakersfield Medical CentreNG3 7EJ×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade63.6likely range 53.9 to 72.288 survey answers75.6likely range 69.5 to 80.890 survey answers
Label (against the England average)No labelCannot be told apart from the England average
Patients who describe the practice as good61.4%likely range 47.6% to 73.6%, 88 answers69.5%likely range 61.0% to 76.8%, 90 answers
Access (mean of the two below)68.7%likely range 65.1% to 72.2%89.8%likely range 85.1% to 92.9%Clearly higher
Appointments within two weeks of booking95.8%likely range 92.8% to 97.6%, 4,175 appointments96.7%likely range 91.3% to 98.8%, 1,613 appointments
Calls answered by the practice41.5%likely range 35.0% to 48.3%, 4,341 calls82.9%likely range 75.2% to 88.6%, 2,544 callsClearly higher
More survey questions (not part of the grade)
Getting through on the phone24.3%likely range 14.2% to 38.5%, 80 answers71.1%likely range 62.5% to 78.4%, 86 answers
Reception and admin team73.7%likely range 59.7% to 84.1%, 83 answers73.2%likely range 64.9% to 80.2%, 89 answers
Having a preferred professional36.5%likely range 24.6% to 50.5%, 87 answers51.9%likely range 43.2% to 60.4%, 89 answers
Seeing your preferred professional27.9%likely range 12.0% to 52.3%, 30 answers69.8%likely range 57.8% to 79.6%, 47 answers
Knowing the next step74.0%likely range 59.8% to 84.4%, 81 answers85.9%likely range 78.6% to 90.9%, 87 answers
Contacting the practice53.1%likely range 39.4% to 66.2%, 87 answers57.5%likely range 48.7% to 65.9%, 87 answers
Wait for an appointment64.5%likely range 49.3% to 77.3%, 73 answers55.6%likely range 46.3% to 64.6%, 78 answers
Being listened to78.4%likely range 65.0% to 87.7%, 85 answers86.5%likely range 79.4% to 91.5%, 88 answers
Care and concern79.1%likely range 65.7% to 88.2%, 85 answers82.8%likely range 75.2% to 88.4%, 88 answers
Confidence and trust90.8%likely range 79.3% to 96.2%, 84 answers87.8%likely range 80.8% to 92.5%, 87 answers
Involvement in decisions91.4%likely range 79.8% to 96.6%, 82 answers88.1%likely range 81.1% to 92.8%, 84 answers
Needs met84.4%likely range 71.5% to 92.2%, 82 answers82.5%likely range 74.8% to 88.2%, 87 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months81.1%likely range 70.7% to 88.4%, 74 patients82.6%likely range 62.9% to 93.0%, 23 patients
Children at 18 months81.0%likely range 72.2% to 87.5%, 100 patients91.9%likely range 78.7% to 97.2%, 37 patients
Children at 5 years44.7%likely range 34.6% to 55.3%, 85 patients92.9%likely range 81.0% to 97.5%, 42 patients
Women aged 25 to 4955.8%likely range 53.2% to 58.2%, 1,512 patients59.8%likely range 56.4% to 63.0%, 830 patients
Women aged 50 to 6471.9%likely range 68.3% to 75.3%, 620 patients79.1%likely range 75.0% to 82.6%, 430 patients
Facts (NHS England, not part of the grade)
Registered patients8,442August 20265,139August 2026
Primary care networkNottingham City East PCNNottingham City East PCN
Phone0115 95018540115 9401007
Friends and Family Test (its own feedback)85.4% good or very good41 answers, June 202697.2% good or very good72 answers, June 2026
Appointments (one month)5,789 in August 2026Same day 61.6%; face to face 46.1%2,009 in August 2026Same day 31.9%; face to face 68.1%
Antibiotic items per STAR-PU (one year)0.65England 0.74, April 2025 to March 20260.70England 0.74, April 2025 to March 2026
GPs (full-time equivalent)6.0 qualified permanent11.3 including trainees and locums1,407 patients per permanent GP2.0 qualified permanent2.0 including trainees and locums2,570 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences