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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Manchester Road Surgery’s Practice Grade is clearly higher than Greenbank Surgery’s: its likely range lies wholly above.

A page for this pair

MeasureGreenbank SurgeryWA1 3RB×Manchester Road SurgeryWA1 3RB×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade67.9likely range 58.9 to 75.8111 survey answers86.6likely range 81.9 to 89.793 survey answersClearly higher
Label (against the England average)No labelClearly above the England average
Patients who describe the practice as good63.6%likely range 50.9% to 74.7%, 111 answers86.2%likely range 80.8% to 90.3%, 93 answersClearly higher
Access (mean of the two below)77.8%likely range 72.8% to 81.8%87.3%likely range 78.2% to 91.2%
Appointments within two weeks of booking90.1%likely range 83.5% to 94.3%, 1,815 appointments93.5%likely range 77.5% to 98.4%, 400 appointments
Calls answered by the practice65.4%likely range 57.9% to 72.2%, 3,446 calls81.0%likely range 72.6% to 87.2%, 2,290 callsClearly higher
More survey questions (not part of the grade)
Getting through on the phone47.8%likely range 35.2% to 60.7%, 104 answers75.5%likely range 68.9% to 81.1%, 87 answers
Reception and admin team85.8%likely range 74.5% to 92.5%, 108 answers92.1%likely range 87.5% to 95.1%, 91 answers
Having a preferred professional26.7%likely range 17.2% to 39.1%, 112 answers42.2%likely range 35.6% to 49.2%, 93 answers
Seeing your preferred professional43.0%likely range 23.1% to 65.4%, 34 answers62.4%likely range 51.1% to 72.6%, 36 answers
Knowing the next step86.0%likely range 74.5% to 92.8%, 104 answers87.2%likely range 81.7% to 91.2%, 88 answers
Contacting the practice63.4%likely range 50.7% to 74.5%, 111 answers90.7%likely range 85.8% to 94.0%, 92 answers
Wait for an appointment75.5%likely range 62.0% to 85.4%, 93 answers91.4%likely range 86.4% to 94.7%, 84 answers
Being listened to92.2%likely range 82.3% to 96.8%, 107 answers94.0%likely range 89.8% to 96.6%, 91 answers
Care and concern86.5%likely range 75.0% to 93.2%, 103 answers88.4%likely range 83.1% to 92.1%, 91 answers
Confidence and trust87.9%likely range 76.7% to 94.1%, 104 answers98.7%likely range 96.0% to 99.6%, 91 answers
Involvement in decisions93.5%likely range 83.5% to 97.6%, 101 answers94.3%likely range 90.1% to 96.8%, 90 answers
Needs met93.7%likely range 84.2% to 97.6%, 106 answers89.8%likely range 84.7% to 93.3%, 90 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months90.5%likely range 80.7% to 95.6%, 63 patients85.7%likely range 68.5% to 94.3%, 28 patients
Children at 18 months92.2%likely range 81.5% to 96.9%, 51 patients85.3%likely range 69.9% to 93.6%, 34 patients
Children at 5 years87.7%likely range 77.5% to 93.6%, 65 patients92.5%likely range 82.1% to 97.0%, 53 patients
Women aged 25 to 4972.1%likely range 69.5% to 74.5%, 1,206 patients73.6%likely range 70.1% to 76.9%, 644 patients
Women aged 50 to 6472.4%likely range 69.1% to 75.6%, 715 patients76.9%likely range 72.1% to 81.1%, 334 patients
Facts (NHS England, not part of the grade)
Registered patients7,756August 20263,545August 2026
Primary care networkWarrington Central East PCNWarrington Central East PCN
Phone01925 63113201925 230022
Friends and Family Test (its own feedback)95.5% good or very good22 answers, June 2026No results for June 2026
Appointments (one month)2,575 in August 2026Same day 54.3%; face to face 88.6%920 in August 2026Same day 37.7%; face to face 52.1%
Antibiotic items per STAR-PU (one year)1.03England 0.74, April 2025 to March 20260.63England 0.74, April 2025 to March 2026
GPs (full-time equivalent)5.3 qualified permanent5.3 including trainees and locums1,467 patients per permanent GP1.6 qualified permanent1.6 including trainees and locums2,216 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences