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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Glen Road Medical Centre and Abbey Road Medical Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

A page for this pair

MeasureGlen Road Medical CentreE13 8RU×Abbey Road Medical PracticeE15 3LT×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade71.6likely range 58.5 to 81.893 survey answers85.9likely range 77.0 to 90.094 survey answers
Label (against the England average)Cannot be told apart from the England averageClearly above the England average
Patients who describe the practice as good66.5%likely range 47.9% to 81.0%, 93 answers91.2%likely range 78.6% to 96.7%, 94 answers
Access (mean of the two below)83.3%likely range 79.4% to 86.3%Clearly higher73.5%likely range 68.6% to 77.4%
Appointments within two weeks of booking92.0%likely range 87.1% to 95.2%, 2,701 appointments83.0%likely range 75.5% to 88.5%, 1,940 appointments
Calls answered by the practice74.4%likely range 68.4% to 79.6%, 4,806 calls63.9%likely range 57.7% to 69.6%, 5,154 calls
More survey questions (not part of the grade)
Getting through on the phone52.8%likely range 34.8% to 70.1%, 90 answers74.6%likely range 59.1% to 85.6%, 89 answers
Reception and admin team76.8%likely range 58.2% to 88.7%, 90 answers91.3%likely range 78.5% to 96.8%, 91 answers
Having a preferred professional29.0%likely range 15.6% to 47.6%, 93 answers44.1%likely range 30.1% to 59.2%, 94 answers
Seeing your preferred professionalNot shown: fewer than 30 answers31.6%likely range 14.7% to 55.5%, 40 answers
Knowing the next step80.1%likely range 61.6% to 91.0%, 89 answers82.2%likely range 67.6% to 91.1%, 91 answers
Contacting the practice59.8%likely range 41.1% to 76.0%, 89 answers86.1%likely range 72.1% to 93.7%, 91 answers
Wait for an appointment43.8%likely range 26.5% to 62.9%, 83 answers74.1%likely range 58.2% to 85.5%, 85 answers
Being listened to79.4%likely range 60.5% to 90.6%, 86 answers91.9%likely range 79.4% to 97.1%, 92 answers
Care and concern78.5%likely range 59.8% to 90.0%, 88 answers95.2%likely range 83.7% to 98.7%, 92 answers
Confidence and trust87.5%likely range 69.8% to 95.5%, 87 answers98.4%likely range 88.3% to 99.8%, 90 answers
Involvement in decisions85.8%likely range 67.1% to 94.7%, 82 answers97.7%likely range 86.8% to 99.6%, 86 answers
Needs met83.7%likely range 65.4% to 93.3%, 87 answers96.6%likely range 85.7% to 99.3%, 92 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months78.8%likely range 71.3% to 84.8%, 137 patients90.9%likely range 83.1% to 95.3%, 88 patients
Children at 18 months72.0%likely range 64.2% to 78.7%, 143 patients74.0%likely range 63.3% to 82.5%, 77 patients
Children at 5 years74.0%likely range 65.8% to 80.9%, 127 patients62.0%likely range 51.0% to 71.9%, 79 patients
Women aged 25 to 4952.1%likely range 50.3% to 53.9%, 2,926 patients56.8%likely range 54.6% to 58.9%, 2,075 patients
Women aged 50 to 6473.0%likely range 70.2% to 75.7%, 1,023 patients75.7%likely range 72.5% to 78.6%, 769 patients
Facts (NHS England, not part of the grade)
Registered patients14,052August 202610,424August 2026
Primary care networkStratford PCNStratford PCN
Phone020 74763434020 85342515
Friends and Family Test (its own feedback)90.7% good or very good268 answers, June 202652.6% good or very good57 answers, June 2026
Appointments (one month)4,498 in August 2026Same day 23.3%; face to face 49.5%3,718 in August 2026Same day 53.7%; face to face 84.3%
Antibiotic items per STAR-PU (one year)0.53England 0.74, April 2025 to March 20260.66England 0.74, April 2025 to March 2026
GPs (full-time equivalent)2.2 qualified permanent2.7 including trainees and locums6,387 patients per permanent GP4.2 qualified permanent6.3 including trainees and locums2,479 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences