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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Gillmoss Medical Centre and Moss Way cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

A page for this pair

MeasureGillmoss Medical CentreL11 0AG×Moss WayL11 0BL×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade88.3likely range 85.4 to 90.2113 survey answers90.4likely range 87.9 to 92.0115 survey answers
Label (against the England average)Clearly above the England averageClearly above the England average
Patients who describe the practice as good88.9%likely range 86.6% to 90.8%, 113 answers95.1%likely range 93.3% to 96.3%, 115 answersClearly higher
Access (mean of the two below)86.6%likely range 78.7% to 91.2%79.2%likely range 72.2% to 83.8%
Appointments within two weeks of booking86.5%likely range 74.1% to 93.5%, 728 appointments99.5%likely range 89.3% to 100.0%, 547 appointments
Calls answered by the practice86.6%likely range 76.9% to 92.6%, 1,519 callsClearly higher58.9%likely range 49.2% to 68.0%, 2,109 calls
More survey questions (not part of the grade)
Getting through on the phone72.6%likely range 69.5% to 75.6%, 108 answers94.0%likely range 92.1% to 95.4%, 112 answers
Reception and admin team98.7%likely range 97.7% to 99.3%, 110 answers96.8%likely range 95.4% to 97.8%, 115 answers
Having a preferred professional42.8%likely range 39.6% to 46.2%, 112 answers45.1%likely range 41.6% to 48.6%, 113 answers
Seeing your preferred professional70.6%likely range 65.6% to 75.1%, 47 answers88.8%likely range 85.1% to 91.7%, 51 answers
Knowing the next step84.7%likely range 82.0% to 87.0%, 107 answers93.2%likely range 91.1% to 94.7%, 110 answers
Contacting the practice80.2%likely range 77.4% to 82.8%, 110 answers95.1%likely range 93.4% to 96.4%, 111 answers
Wait for an appointment84.2%likely range 81.3% to 86.7%, 95 answers94.4%likely range 92.5% to 95.9%, 103 answers
Being listened to97.3%likely range 96.0% to 98.2%, 110 answers98.7%likely range 97.6% to 99.3%, 112 answers
Care and concern92.3%likely range 90.3% to 93.9%, 111 answers96.8%likely range 95.3% to 97.8%, 112 answers
Confidence and trust97.1%likely range 95.8% to 98.1%, 109 answers99.1%likely range 98.2% to 99.6%, 112 answers
Involvement in decisions97.1%likely range 95.7% to 98.1%, 107 answers98.4%likely range 97.2% to 99.0%, 111 answers
Needs met92.9%likely range 90.9% to 94.5%, 106 answers98.6%likely range 97.5% to 99.2%, 110 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months55.0%likely range 34.2% to 74.2%, 20 patients81.8%likely range 61.5% to 92.7%, 22 patients
Children at 18 months57.1%likely range 39.1% to 73.5%, 28 patients60.0%likely range 35.7% to 80.2%, 15 patients
Children at 5 years50.0%likely range 30.7% to 69.3%, 22 patients75.0%likely range 53.1% to 88.8%, 20 patients
Women aged 25 to 4958.5%likely range 53.3% to 63.5%, 354 patients68.5%likely range 63.4% to 73.3%, 337 patients
Women aged 50 to 6460.5%likely range 53.5% to 67.1%, 195 patients62.8%likely range 55.7% to 69.4%, 188 patients
Facts (NHS England, not part of the grade)
Registered patients2,306August 20262,256August 2026
Primary care networkNorth Liverpool PCNNorth Liverpool PCN
Phone0151 54638670151 5492127
Friends and Family Test (its own feedback)82.4% good or very good34 answers, June 202690.4% good or very good94 answers, June 2026
Appointments (one month)861 in August 2026Same day 42.9%; face to face 55.4%1,024 in August 2026Same day 41.4%; face to face 70.0%
Antibiotic items per STAR-PU (one year)1.18England 0.74, April 2025 to March 20260.83England 0.74, April 2025 to March 2026
GPs (full-time equivalent)1.6 qualified permanent1.6 including trainees and locums1,468 patients per permanent GP1.1 qualified permanent1.1 including trainees and locums2,115 patients per permanent GP
CQC rating (a separate source)Requires improvementGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences