Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Giffords Primary Care Ctr and Spa Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Giffords Primary Care CtrSN12 7EA× | Spa Medical CentreSN12 6UN× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 80.1likely range 72.8 to 85.3127 survey answers | 81.3likely range 69.4 to 87.598 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 81.8%likely range 71.4% to 89.0%, 127 answers | 85.1%likely range 68.2% to 93.8%, 98 answers |
| Access (mean of the two below) | 76.1%likely range 72.5% to 79.4% | 72.2%likely range 68.4% to 75.6% |
| Appointments within two weeks of booking | 97.3%likely range 94.1% to 98.8%, 3,218 appointments | 91.5%likely range 87.7% to 94.2%, 4,371 appointments |
| Calls answered by the practice | 54.9%likely range 48.4% to 61.2%, 4,771 calls | 52.7%likely range 46.2% to 59.1%, 4,718 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 53.9%likely range 41.8% to 65.5%, 112 answers | 51.4%likely range 33.1% to 69.3%, 85 answers |
| Reception and admin team | 89.6%likely range 80.1% to 94.9%, 118 answers | 90.5%likely range 74.2% to 96.9%, 92 answers |
| Having a preferred professional | 16.8%likely range 10.0% to 27.0%, 128 answers | 19.7%likely range 9.2% to 37.3%, 97 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 90.8%likely range 81.8% to 95.5%, 125 answers | 89.6%likely range 73.3% to 96.5%, 94 answers |
| Contacting the practice | 78.1%likely range 67.3% to 86.1%, 126 answers | 81.6%likely range 64.2% to 91.7%, 97 answers |
| Wait for an appointment | 87.7%likely range 77.8% to 93.6%, 118 answers | 85.7%likely range 67.6% to 94.5%, 86 answers |
| Being listened to | 91.4%likely range 82.6% to 96.0%, 123 answers | 96.6%likely range 82.2% to 99.4%, 90 answers |
| Care and concern | 96.7%likely range 89.6% to 99.0%, 123 answers | 94.3%likely range 79.1% to 98.6%, 92 answers |
| Confidence and trust | 95.3%likely range 87.8% to 98.3%, 126 answers | 97.0%likely range 83.1% to 99.5%, 93 answers |
| Involvement in decisions | 94.9%likely range 86.9% to 98.1%, 119 answers | 95.4%likely range 79.3% to 99.1%, 81 answers |
| Needs met | 91.8%likely range 83.0% to 96.3%, 122 answers | 97.1%likely range 82.8% to 99.6%, 90 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 95.5%likely range 90.0% to 98.1%, 112 patients | 93.1%likely range 88.0% to 96.1%, 159 patients |
| Children at 18 months | 94.9%likely range 89.3% to 97.6%, 118 patients | 91.4%likely range 85.6% to 95.0%, 140 patients |
| Children at 5 years | 89.6%likely range 83.2% to 93.7%, 134 patients | 89.7%likely range 84.3% to 93.4%, 175 patients |
| Women aged 25 to 49 | 74.4%likely range 72.4% to 76.2%, 2,013 patients | 79.0%likely range 77.3% to 80.5%, 2,482 patients |
| Women aged 50 to 64 | 75.7%likely range 73.3% to 77.9%, 1,369 patients | 82.4%likely range 80.4% to 84.3%, 1,504 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 14,428August 2026 | 15,930August 2026 |
| Primary care network | Bradford on Avon & Melksham PCN | Bradford on Avon & Melksham PCN |
| Phone | 01225 896630 | 01225 703236 |
| Friends and Family Test (its own feedback) | 95.9% good or very good467 answers, June 2026 | 95.5% good or very good352 answers, June 2026 |
| Appointments (one month) | 6,502 in August 2026Same day 59.8%; face to face 45.1% | 7,983 in August 2026Same day 54.2%; face to face 36.9% |
| Antibiotic items per STAR-PU (one year) | 0.74England 0.74, April 2025 to March 2026 | 0.86England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 6.2 qualified permanent10.4 including trainees and locums2,332 patients per permanent GP | 9.4 qualified permanent11.9 including trainees and locums1,698 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.