Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Garston Family Health Centre and The Village Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Garston Family Health CentreL19 2LW× | The Village SurgeryL19 2LW× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 78.5likely range 73.6 to 81.897 survey answers | 80.8likely range 74.4 to 85.199 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 75.9%likely range 70.8% to 80.3%, 97 answers | 84.4%likely range 75.6% to 90.4%, 99 answers |
| Access (mean of the two below) | 84.4%likely range 73.3% to 88.5% | 72.1%likely range 66.6% to 76.1% |
| Appointments within two weeks of booking | 93.9%likely range 82.8% to 98.0%, 683 appointments | 89.2%likely range 80.2% to 94.4%, 1,151 appointments |
| Calls answered by the practice | Not in the grade: no phone data | 54.9%likely range 48.7% to 60.9%, 5,259 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 59.1%likely range 53.5% to 64.6%, 94 answers | 57.6%likely range 47.2% to 67.3%, 97 answers |
| Reception and admin team | 90.9%likely range 87.1% to 93.7%, 94 answers | 90.0%likely range 82.0% to 94.7%, 96 answers |
| Having a preferred professional | 34.9%likely range 29.7% to 40.4%, 96 answers | 39.7%likely range 30.3% to 49.9%, 100 answers |
| Seeing your preferred professional | 48.5%likely range 38.3% to 58.7%, 30 answers | 48.1%likely range 34.0% to 62.5%, 48 answers |
| Knowing the next step | 80.5%likely range 75.4% to 84.7%, 87 answers | 90.6%likely range 82.4% to 95.2%, 90 answers |
| Contacting the practice | 62.9%likely range 57.2% to 68.2%, 93 answers | 73.6%likely range 63.7% to 81.5%, 99 answers |
| Wait for an appointment | 71.3%likely range 65.4% to 76.5%, 80 answers | 79.4%likely range 69.7% to 86.6%, 93 answers |
| Being listened to | 84.9%likely range 80.4% to 88.6%, 94 answers | 91.4%likely range 83.7% to 95.6%, 97 answers |
| Care and concern | 86.9%likely range 82.5% to 90.3%, 92 answers | 93.0%likely range 85.8% to 96.7%, 97 answers |
| Confidence and trust | 93.1%likely range 89.6% to 95.5%, 92 answers | 95.7%likely range 89.2% to 98.3%, 96 answers |
| Involvement in decisions | 90.8%likely range 86.9% to 93.6%, 90 answers | 96.1%likely range 89.5% to 98.6%, 90 answers |
| Needs met | 92.0%likely range 88.2% to 94.6%, 91 answers | 91.0%likely range 83.3% to 95.4%, 96 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 74.1%likely range 55.3% to 86.8%, 27 patients | 78.8%likely range 62.2% to 89.3%, 33 patients |
| Children at 18 months | 71.0%likely range 53.4% to 83.9%, 31 patients | 73.2%likely range 58.1% to 84.3%, 41 patients |
| Children at 5 years | 67.7%likely range 50.1% to 81.4%, 31 patients | 63.8%likely range 49.5% to 76.0%, 47 patients |
| Women aged 25 to 49 | 59.4%likely range 55.6% to 63.2%, 646 patients | 64.5%likely range 61.4% to 67.4%, 957 patients |
| Women aged 50 to 64 | 67.5%likely range 61.4% to 73.0%, 246 patients | 61.0%likely range 56.8% to 65.0%, 543 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 3,264August 2026 | 5,872August 2026 |
| Primary care network | Swagga PCN | Swagga PCN |
| Phone | 0151 2959030 | 0151 2959020 |
| Friends and Family Test (its own feedback) | 89.1% good or very good46 answers, June 2026 | 88.0% good or very good50 answers, June 2026 |
| Appointments (one month) | 1,113 in August 2026Same day 42.5%; face to face 50.9% | 2,451 in August 2026Same day 61.7%; face to face 87.2% |
| Antibiotic items per STAR-PU (one year) | 0.58England 0.74, April 2025 to March 2026 | 1.14England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 2.3 qualified permanent2.3 including trainees and locums1,403 patients per permanent GP | 3.8 qualified permanent3.8 including trainees and locums1,545 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
Add a practice
A name, or a postcode such as TS3 6AL (your browser looks it up with postcodes.io; we do not receive or store it).
How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.