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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Forest House Surgery and Field Street Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

A page for this pair

MeasureForest House SurgeryLE12 9DF×Field Street SurgeryLE12 9AL×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade86.5likely range 74.8 to 91.690 survey answers75.4likely range 70.2 to 77.7111 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good89.2%likely range 72.6% to 96.3%, 90 answers75.8%likely range 72.9% to 78.5%, 111 answers
Access (mean of the two below)80.1%likely range 76.2% to 83.3%74.4%likely range 58.4% to 78.5%
Appointments within two weeks of booking88.7%likely range 83.8% to 92.3%, 3,216 appointments99.3%likely range 68.5% to 100.0%, 134 appointments
Calls answered by the practice71.4%likely range 65.4% to 76.6%, 5,169 callsClearly higher49.4%likely range 41.1% to 57.7%, 2,836 calls
More survey questions (not part of the grade)
Getting through on the phone59.6%likely range 39.9% to 76.6%, 78 answers75.5%likely range 72.4% to 78.2%, 104 answers
Reception and admin team93.6%likely range 77.9% to 98.4%, 88 answers90.9%likely range 88.8% to 92.6%, 107 answers
Having a preferred professional37.8%likely range 22.2% to 56.4%, 89 answers22.4%likely range 19.8% to 25.2%, 111 answers
Seeing your preferred professionalNot shown: fewer than 30 answersNot shown: fewer than 30 answers
Knowing the next step90.2%likely range 73.4% to 96.8%, 87 answers83.5%likely range 80.8% to 85.8%, 107 answers
Contacting the practice81.7%likely range 63.7% to 91.9%, 90 answers76.0%likely range 73.1% to 78.7%, 109 answers
Wait for an appointment83.1%likely range 64.5% to 93.0%, 83 answers89.5%likely range 87.1% to 91.4%, 97 answers
Being listened to96.2%likely range 81.6% to 99.3%, 89 answers93.2%likely range 91.4% to 94.7%, 109 answers
Care and concern97.5%likely range 83.3% to 99.7%, 87 answers91.5%likely range 89.5% to 93.2%, 108 answers
Confidence and trust98.1%likely range 84.4% to 99.8%, 88 answers93.1%likely range 91.2% to 94.6%, 106 answers
Involvement in decisions96.7%likely range 81.5% to 99.5%, 82 answers90.7%likely range 88.6% to 92.5%, 104 answers
Needs met99.1%likely range 86.0% to 99.9%, 89 answers91.0%likely range 88.9% to 92.7%, 109 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months97.2%likely range 92.1% to 99.1%, 108 patients97.1%likely range 85.5% to 99.5%, 35 patients
Children at 18 months94.8%likely range 89.2% to 97.6%, 116 patients94.4%likely range 81.9% to 98.5%, 36 patients
Children at 5 years95.8%likely range 90.6% to 98.2%, 120 patients89.7%likely range 76.4% to 95.9%, 39 patients
Women aged 25 to 4978.2%likely range 76.3% to 79.9%, 1,965 patients75.8%likely range 72.1% to 79.1%, 566 patients
Women aged 50 to 6477.7%likely range 75.1% to 80.1%, 1,075 patients75.6%likely range 69.8% to 80.7%, 234 patients
Facts (NHS England, not part of the grade)
Registered patients12,282August 20263,198August 2026
Primary care networkBeacon (Charnwood) PCNBeacon (Charnwood) PCN
Phone01509 50841201509 601201
Friends and Family Test (its own feedback)92.9% good or very good168 answers, June 202680.0% good or very good5 answers, June 2026
Appointments (one month)6,072 in August 2026Same day 34.7%; face to face 76.9%1,283 in August 2026Same day 48.4%; face to face 81.8%
Antibiotic items per STAR-PU (one year)1.13England 0.74, April 2025 to March 20260.84England 0.74, April 2025 to March 2026
GPs (full-time equivalent)7.7 qualified permanent11.5 including trainees and locums1,605 patients per permanent GP1.3 qualified permanent1.3 including trainees and locums2,399 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences