Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Firs Surgery’s Practice Grade is clearly higher than Hodge Hill Family Practice’s: its likely range lies wholly above.
| Measure | Firs SurgeryB36 8LR× | Hodge Hill Family PracticeB36 8GH× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 85.0likely range 81.6 to 87.793 survey answersClearly higher | 63.4likely range 57.5 to 69.184 survey answers |
| Label (against the England average) | Clearly above the England average | No label |
| Patients who describe the practice as good | 84.1%likely range 80.0% to 87.5%, 93 answersClearly higher | 53.6%likely range 45.4% to 61.6%, 84 answers |
| Access (mean of the two below) | 87.0%likely range 81.0% to 90.8% | 86.1%likely range 81.3% to 89.5% |
| Appointments within two weeks of booking | 90.5%likely range 82.2% to 95.2%, 1,233 appointments | 91.4%likely range 84.9% to 95.3%, 1,783 appointments |
| Calls answered by the practice | 83.5%likely range 74.8% to 89.5%, 2,032 calls | 80.7%likely range 73.6% to 86.2%, 3,116 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 81.7%likely range 77.4% to 85.3%, 91 answers | 41.0%likely range 33.0% to 49.6%, 78 answers |
| Reception and admin team | 89.9%likely range 86.2% to 92.6%, 88 answers | 64.6%likely range 56.0% to 72.3%, 78 answers |
| Having a preferred professional | 36.1%likely range 31.4% to 41.1%, 93 answers | 30.9%likely range 23.8% to 38.9%, 84 answers |
| Seeing your preferred professional | 60.8%likely range 52.4% to 68.5%, 36 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 80.6%likely range 76.2% to 84.4%, 89 answers | 68.4%likely range 59.7% to 75.9%, 74 answers |
| Contacting the practice | 88.1%likely range 84.4% to 91.1%, 91 answers | 55.8%likely range 47.3% to 64.1%, 78 answers |
| Wait for an appointment | 77.9%likely range 73.2% to 82.0%, 84 answers | 54.4%likely range 45.2% to 63.3%, 68 answers |
| Being listened to | 93.4%likely range 90.3% to 95.6%, 86 answers | 68.3%likely range 59.6% to 75.9%, 73 answers |
| Care and concern | 93.3%likely range 90.0% to 95.5%, 84 answers | 67.4%likely range 58.7% to 75.1%, 73 answers |
| Confidence and trust | 97.7%likely range 95.4% to 98.8%, 85 answers | 77.3%likely range 69.0% to 83.9%, 72 answers |
| Involvement in decisions | 94.9%likely range 91.9% to 96.8%, 83 answers | 77.6%likely range 69.1% to 84.3%, 69 answers |
| Needs met | 98.8%likely range 97.0% to 99.5%, 86 answers | 72.7%likely range 63.9% to 79.9%, 70 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 69.4%likely range 55.5% to 80.5%, 49 patients | 70.7%likely range 60.7% to 79.0%, 92 patients |
| Children at 18 months | 66.7%likely range 53.0% to 78.0%, 51 patients | 74.5%likely range 65.0% to 82.1%, 98 patients |
| Children at 5 years | 55.8%likely range 41.1% to 69.6%, 43 patients | 55.5%likely range 46.1% to 64.4%, 110 patients |
| Women aged 25 to 49 | 65.5%likely range 61.8% to 69.0%, 672 patients | 51.0%likely range 48.1% to 53.9%, 1,147 patients |
| Women aged 50 to 64 | 77.7%likely range 72.4% to 82.2%, 278 patients | 67.1%likely range 61.7% to 72.1%, 307 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 3,871August 2026 | 5,939August 2026 |
| Primary care network | Shard End and Kitts Green PCN | Shard End and Kitts Green PCN |
| Phone | 0121 7473586 | 0121 6616961 |
| Friends and Family Test (its own feedback) | 92.9% good or very good98 answers, June 2026 | 90.4% good or very good115 answers, June 2026 |
| Appointments (one month) | 1,553 in August 2026Same day 43.6%; face to face 66.7% | 2,022 in August 2026Same day 20.2%; face to face 63.3% |
| Antibiotic items per STAR-PU (one year) | 0.84England 0.74, April 2025 to March 2026 | 0.76England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 2.1 qualified permanent2.1 including trainees and locums1,873 patients per permanent GP | 1.9 qualified permanent1.9 including trainees and locums3,137 patients per permanent GP |
| CQC rating (a separate source) | Requires improvement | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
Add a practice
A name, or a postcode such as TS3 6AL (your browser looks it up with postcodes.io; we do not receive or store it).
How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.