Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Everest Health Partnership and Primecare PMS (South Street) cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Everest Health PartnershipSE9 6ER× | Primecare PMS (South Street)SE10 8NT× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 65.6likely range 51.4 to 77.6110 survey answers | 82.6likely range 75.4 to 87.6115 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 61.0%likely range 40.8% to 78.1%, 110 answers | 82.1%likely range 71.9% to 89.1%, 115 answers |
| Access (mean of the two below) | 76.2%likely range 72.7% to 79.3% | 83.7%likely range 80.4% to 86.4%Clearly higher |
| Appointments within two weeks of booking | 68.2%likely range 62.5% to 73.4%, 4,167 appointments | 98.2%likely range 95.2% to 99.3%, 2,993 appointmentsClearly higher |
| Calls answered by the practice | 84.0%likely range 80.0% to 87.4%, 7,836 callsClearly higher | 69.0%likely range 63.3% to 74.3%, 5,569 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 45.4%likely range 26.5% to 65.6%, 103 answers | 78.9%likely range 68.0% to 86.8%, 108 answers |
| Reception and admin team | 74.3%likely range 53.4% to 87.9%, 107 answers | 85.5%likely range 75.7% to 91.7%, 114 answers |
| Having a preferred professional | 19.5%likely range 8.2% to 39.7%, 110 answers | 28.9%likely range 19.8% to 40.0%, 114 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 48.3%likely range 29.6% to 67.4%, 37 answers |
| Knowing the next step | 83.5%likely range 63.2% to 93.7%, 105 answers | 84.7%likely range 74.6% to 91.3%, 109 answers |
| Contacting the practice | 66.7%likely range 46.0% to 82.5%, 108 answers | 81.7%likely range 71.3% to 88.9%, 112 answers |
| Wait for an appointment | 53.0%likely range 32.2% to 72.7%, 95 answers | 84.0%likely range 73.6% to 90.8%, 106 answers |
| Being listened to | 79.3%likely range 58.3% to 91.3%, 103 answers | 86.0%likely range 76.2% to 92.2%, 111 answers |
| Care and concern | 76.3%likely range 55.3% to 89.3%, 105 answers | 80.1%likely range 69.6% to 87.7%, 112 answers |
| Confidence and trust | 84.3%likely range 63.9% to 94.3%, 103 answers | 89.4%likely range 80.3% to 94.6%, 112 answers |
| Involvement in decisions | 84.0%likely range 62.6% to 94.3%, 96 answers | 86.1%likely range 76.1% to 92.3%, 108 answers |
| Needs met | 85.2%likely range 64.7% to 94.7%, 102 answers | 89.3%likely range 80.2% to 94.5%, 113 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 89.8%likely range 85.1% to 93.1%, 225 patients | 83.6%likely range 76.2% to 89.0%, 128 patients |
| Children at 18 months | 80.0%likely range 74.3% to 84.7%, 225 patients | 81.8%likely range 74.4% to 87.5%, 132 patients |
| Children at 5 years | 59.9%likely range 53.6% to 65.9%, 242 patients | 83.3%likely range 74.6% to 89.5%, 96 patients |
| Women aged 25 to 49 | 52.9%likely range 51.4% to 54.3%, 4,627 patients | 61.0%likely range 59.4% to 62.6%, 3,391 patients |
| Women aged 50 to 64 | 61.5%likely range 59.1% to 63.9%, 1,592 patients | 74.1%likely range 70.9% to 76.9%, 817 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 21,354August 2026 | 12,251August 2026 |
| Primary care network | Eltham PCN | Eltham PCN |
| Phone | 020 88502120 | 020 82933330 |
| Friends and Family Test (its own feedback) | 81.3% good or very good91 answers, June 2026 | 96.2% good or very good213 answers, June 2026 |
| Appointments (one month) | 6,270 in August 2026Same day 33.3%; face to face 55.1% | 4,431 in August 2026Same day 40.2%; face to face 58.8% |
| Antibiotic items per STAR-PU (one year) | 0.59England 0.74, April 2025 to March 2026 | 0.72England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 8.8 qualified permanent14.8 including trainees and locums2,437 patients per permanent GP | 2.9 qualified permanent2.9 including trainees and locums4,274 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.