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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Essex Lodge and Balaam Street Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

A page for this pair

MeasureEssex LodgeE13 0AS×Balaam Street PracticeE13 8AF×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade71.5likely range 59.5 to 80.3116 survey answers78.5likely range 70.5 to 84.6102 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good71.4%likely range 54.6% to 83.9%, 116 answers74.2%likely range 63.1% to 82.8%, 102 answers
Access (mean of the two below)71.4%likely range 64.9% to 76.0%88.2%likely range 81.9% to 92.8%Clearly higher
Appointments within two weeks of booking53.9%likely range 46.7% to 60.9%, 2,829 appointments99.8%likely range 97.5% to 100.0%, 2,680 appointmentsClearly higher
Calls answered by the practice88.9%likely range 78.1% to 94.7%, 1,194 calls76.6%likely range 64.1% to 85.7%, 1,186 calls
More survey questions (not part of the grade)
Getting through on the phone53.8%likely range 36.8% to 70.0%, 107 answers56.8%likely range 44.9% to 68.0%, 94 answers
Reception and admin team77.8%likely range 61.0% to 88.7%, 112 answers81.6%likely range 71.0% to 88.9%, 100 answers
Having a preferred professional28.3%likely range 15.9% to 45.2%, 115 answers39.7%likely range 29.1% to 51.3%, 100 answers
Seeing your preferred professional29.1%likely range 9.9% to 60.5%, 34 answers24.1%likely range 12.4% to 41.6%, 44 answers
Knowing the next step76.5%likely range 59.3% to 87.9%, 108 answers77.9%likely range 66.0% to 86.5%, 86 answers
Contacting the practice67.2%likely range 50.0% to 80.8%, 112 answers73.7%likely range 62.3% to 82.6%, 98 answers
Wait for an appointment36.4%likely range 21.2% to 54.9%, 96 answers70.5%likely range 58.1% to 80.5%, 86 answers
Being listened to82.7%likely range 65.8% to 92.2%, 105 answers80.4%likely range 69.6% to 88.0%, 98 answers
Care and concern79.3%likely range 61.8% to 90.1%, 102 answers79.0%likely range 68.1% to 86.9%, 98 answers
Confidence and trust92.6%likely range 77.7% to 97.9%, 103 answers88.5%likely range 78.7% to 94.1%, 95 answers
Involvement in decisions88.9%likely range 72.0% to 96.2%, 94 answers92.7%likely range 83.6% to 97.0%, 89 answers
Needs met86.0%likely range 69.4% to 94.3%, 103 answers87.8%likely range 77.6% to 93.8%, 90 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months94.4%likely range 89.7% to 97.0%, 160 patients85.6%likely range 79.2% to 90.3%, 153 patients
Children at 18 months88.8%likely range 83.3% to 92.6%, 178 patients71.2%likely range 63.2% to 78.1%, 139 patients
Children at 5 years90.8%likely range 84.9% to 94.5%, 141 patients50.0%likely range 41.1% to 58.9%, 118 patients
Women aged 25 to 4953.9%likely range 52.3% to 55.5%, 3,538 patients45.7%likely range 43.7% to 47.8%, 2,329 patients
Women aged 50 to 6471.8%likely range 69.2% to 74.2%, 1,248 patients66.6%likely range 62.8% to 70.1%, 649 patients
Facts (NHS England, not part of the grade)
Registered patients17,062August 202610,129August 2026
Primary care networkNewham Central PCNNewham Central PCN
Phone020 84724888020 84721238
Friends and Family Test (its own feedback)81.4% good or very good97 answers, June 202655.6% good or very good72 answers, June 2026
Appointments (one month)6,130 in August 2026Same day 13.6%; face to face 60.9%3,319 in August 2026Same day 74.0%; face to face 69.3%
Antibiotic items per STAR-PU (one year)0.54England 0.74, April 2025 to March 20260.82England 0.74, April 2025 to March 2026
GPs (full-time equivalent)4.4 qualified permanent5.6 including trainees and locums3,913 patients per permanent GP3.6 qualified permanent6.4 including trainees and locums2,814 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences