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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Empingham Medical Centre’s Practice Grade is clearly higher than Oakham Medical Practice’s: its likely range lies wholly above. The other pairs cannot be told apart.

MeasureEmpingham Medical CentreLE15 8PR×The Uppingham SurgeryLE15 9EG×Oakham Medical PracticeLE15 6NT×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade88.8likely range 83.2 to 91.6106 survey answers82.0likely range 70.3 to 89.4102 survey answers70.1likely range 57.6 to 79.1103 survey answers
Label (against the England average)Clearly above the England averageCannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good93.2%likely range 85.3% to 97.0%, 106 answers78.7%likely range 62.1% to 89.3%, 102 answers72.1%likely range 54.4% to 84.8%, 103 answers
Access (mean of the two below)78.5%likely range 74.9% to 81.5%89.5%likely range 86.5% to 91.9%Clearly higher65.3%likely range 60.1% to 69.9%
Appointments within two weeks of booking83.5%likely range 78.9% to 87.2%, 4,609 appointments98.4%likely range 96.2% to 99.3%, 4,734 appointmentsClearly higher74.8%likely range 69.6% to 79.4%, 4,602 appointments
Calls answered by the practice73.3%likely range 67.9% to 78.2%, 5,900 calls80.6%likely range 74.9% to 85.3%, 4,615 callsNot in the grade: no phone data
More survey questions (not part of the grade)
Getting through on the phone85.8%likely range 75.8% to 92.1%, 96 answers60.5%likely range 42.8% to 75.8%, 94 answers50.6%likely range 32.9% to 68.1%, 92 answers
Reception and admin team95.3%likely range 88.0% to 98.3%, 103 answers93.3%likely range 79.1% to 98.1%, 98 answers88.3%likely range 72.1% to 95.7%, 99 answers
Having a preferred professional35.1%likely range 25.4% to 46.2%, 105 answers25.1%likely range 13.5% to 41.9%, 103 answers13.9%likely range 5.6% to 30.4%, 101 answers
Seeing your preferred professional47.8%likely range 28.7% to 67.7%, 31 answers54.8%likely range 27.0% to 79.9%, 32 answersNot shown: fewer than 30 answers
Knowing the next step87.0%likely range 77.7% to 92.8%, 104 answers89.7%likely range 74.5% to 96.3%, 99 answers92.6%likely range 76.9% to 97.9%, 94 answers
Contacting the practice85.2%likely range 75.6% to 91.4%, 105 answers81.3%likely range 64.8% to 91.1%, 101 answers63.5%likely range 45.4% to 78.4%, 99 answers
Wait for an appointment76.1%likely range 64.6% to 84.7%, 91 answers76.9%likely range 58.9% to 88.5%, 90 answers72.4%likely range 52.7% to 86.1%, 84 answers
Being listened to91.9%likely range 83.4% to 96.2%, 102 answers95.6%likely range 82.2% to 99.0%, 98 answers87.4%likely range 70.2% to 95.3%, 92 answers
Care and concern91.9%likely range 83.6% to 96.2%, 103 answers93.5%likely range 79.2% to 98.2%, 96 answers86.1%likely range 68.8% to 94.6%, 93 answers
Confidence and trust95.8%likely range 88.6% to 98.6%, 101 answers97.2%likely range 84.3% to 99.5%, 96 answers96.3%likely range 82.2% to 99.3%, 95 answers
Involvement in decisions95.0%likely range 87.2% to 98.1%, 97 answers97.9%likely range 85.2% to 99.7%, 93 answers95.2%likely range 78.7% to 99.1%, 81 answers
Needs met96.7%likely range 89.9% to 99.0%, 103 answers96.8%likely range 84.0% to 99.4%, 98 answers91.8%likely range 75.7% to 97.6%, 92 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months94.1%likely range 85.8% to 97.7%, 68 patients93.3%likely range 85.3% to 97.1%, 75 patients96.1%likely range 90.4% to 98.5%, 103 patients
Children at 18 months90.1%likely range 81.0% to 95.1%, 71 patients92.1%likely range 83.8% to 96.3%, 76 patients94.0%likely range 87.5% to 97.2%, 100 patients
Children at 5 years78.2%likely range 68.4% to 85.5%, 87 patients95.3%likely range 88.6% to 98.2%, 86 patients92.6%likely range 86.5% to 96.0%, 121 patients
Women aged 25 to 4978.3%likely range 76.0% to 80.4%, 1,316 patients74.5%likely range 72.2% to 76.7%, 1,426 patients66.5%likely range 64.4% to 68.6%, 1,993 patients
Women aged 50 to 6482.1%likely range 79.7% to 84.3%, 1,062 patients84.6%likely range 82.6% to 86.4%, 1,355 patients75.1%likely range 72.8% to 77.3%, 1,398 patients
Facts (NHS England, not part of the grade)
Registered patients9,501August 202612,671August 202614,937August 2026
Primary care networkRutland Health PCNRutland Health PCNRutland Health PCN
Phone01780 46020201572 82353101572 722621
Friends and Family Test (its own feedback)96.2% good or very good529 answers, June 202697.4% good or very good341 answers, June 202689.7% good or very good97 answers, June 2026
Appointments (one month)6,599 in August 2026Same day 47.4%; face to face 58.3%8,891 in August 2026Same day 31.3%; face to face 50.7%8,810 in August 2026Same day 32.1%; face to face 69.0%
Antibiotic items per STAR-PU (one year)0.89England 0.74, April 2025 to March 20260.74England 0.74, April 2025 to March 20260.64England 0.74, April 2025 to March 2026
GPs (full-time equivalent)5.5 qualified permanent5.5 including trainees and locums1,719 patients per permanent GP3.2 qualified permanent4.8 including trainees and locums3,927 patients per permanent GP6.5 qualified permanent11.8 including trainees and locums2,282 patients per permanent GP
CQC rating (a separate source)GoodGoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences