Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Elms Medical Practice and Davenport House Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Elms Medical PracticeAL5 4QA× | Davenport House SurgeryAL5 4HX× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 77.8likely range 69.1 to 84.0118 survey answers | 84.3likely range 78.9 to 88.1121 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 78.0%likely range 65.8% to 86.7%, 118 answers | 85.5%likely range 78.1% to 90.7%, 121 answers |
| Access (mean of the two below) | 77.2%likely range 71.5% to 81.1% | 81.3%likely range 76.7% to 85.1% |
| Appointments within two weeks of booking | 96.5%likely range 88.2% to 99.0%, 883 appointments | 99.0%likely range 94.3% to 99.8%, 1,456 appointments |
| Calls answered by the practice | 57.7%likely range 50.0% to 65.1%, 3,344 calls | 63.6%likely range 55.6% to 71.0%, 3,058 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 39.7%likely range 27.5% to 53.4%, 104 answers | 47.9%likely range 38.6% to 57.3%, 108 answers |
| Reception and admin team | 84.1%likely range 72.3% to 91.5%, 112 answers | 83.4%likely range 75.7% to 89.1%, 120 answers |
| Having a preferred professional | 22.7%likely range 13.8% to 35.0%, 118 answers | 26.2%likely range 19.1% to 34.8%, 121 answers |
| Seeing your preferred professional | 39.9%likely range 19.7% to 64.3%, 32 answers | 47.1%likely range 32.0% to 62.7%, 39 answers |
| Knowing the next step | 95.7%likely range 86.9% to 98.7%, 113 answers | 89.6%likely range 82.7% to 93.9%, 118 answers |
| Contacting the practice | 80.1%likely range 68.0% to 88.4%, 116 answers | 81.0%likely range 72.9% to 87.1%, 118 answers |
| Wait for an appointment | 74.1%likely range 60.6% to 84.1%, 103 answers | 82.5%likely range 74.0% to 88.6%, 106 answers |
| Being listened to | 88.9%likely range 77.7% to 94.9%, 107 answers | 92.1%likely range 85.6% to 95.8%, 114 answers |
| Care and concern | 89.4%likely range 78.2% to 95.2%, 106 answers | 93.6%likely range 87.5% to 96.9%, 115 answers |
| Confidence and trust | 91.6%likely range 81.1% to 96.5%, 110 answers | 97.5%likely range 92.5% to 99.2%, 112 answers |
| Involvement in decisions | 90.2%likely range 79.0% to 95.8%, 103 answers | 96.4%likely range 90.9% to 98.6%, 109 answers |
| Needs met | 84.9%likely range 73.1% to 92.1%, 110 answers | 93.9%likely range 87.8% to 97.1%, 111 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 88.9%likely range 82.7% to 93.0%, 144 patients | 93.3%likely range 85.3% to 97.1%, 75 patients |
| Children at 18 months | 93.9%likely range 88.8% to 96.8%, 148 patients | 86.4%likely range 77.3% to 92.2%, 81 patients |
| Children at 5 years | 90.7%likely range 85.8% to 94.1%, 194 patients | 92.9%likely range 86.5% to 96.3%, 112 patients |
| Women aged 25 to 49 | 76.7%likely range 75.1% to 78.3%, 2,669 patients | 71.8%likely range 69.7% to 73.9%, 1,771 patients |
| Women aged 50 to 64 | 79.6%likely range 77.6% to 81.4%, 1,767 patients | 80.4%likely range 78.2% to 82.4%, 1,330 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 17,360August 2026 | 12,395August 2026 |
| Primary care network | Harpenden Health PCN | Harpenden Health PCN |
| Phone | 01582 767444 | 01582 767821 |
| Friends and Family Test (its own feedback) | 95.1% good or very good411 answers, June 2026 | No results for June 2026 |
| Appointments (one month) | 3,491 in August 2026Same day 31.8%; face to face 85.9% | 3,381 in August 2026Same day 28.1%; face to face 68.2% |
| Antibiotic items per STAR-PU (one year) | 0.68England 0.74, April 2025 to March 2026 | 0.64England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 10.6 qualified permanent12.6 including trainees and locums1,632 patients per permanent GP | 4.7 qualified permanent12.2 including trainees and locums2,617 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.