Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Elm Surgery and Southway Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Elm SurgeryPL6 8UF× | Southway SurgeryPL6 6DX× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 77.8likely range 70.7 to 82.8114 survey answers | 79.7likely range 74.6 to 83.993 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 81.2%likely range 71.3% to 88.2%, 114 answers | 79.3%likely range 72.4% to 84.9%, 93 answers |
| Access (mean of the two below) | 69.7%likely range 65.1% to 73.7% | 80.6%likely range 74.7% to 85.0%Clearly higher |
| Appointments within two weeks of booking | 79.2%likely range 74.6% to 83.2%, 5,184 appointments | 81.9%likely range 74.6% to 87.4%, 2,111 appointments |
| Calls answered by the practice | Not in the grade: no phone data | 79.2%likely range 70.0% to 86.1%, 1,993 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 67.0%likely range 55.6% to 76.7%, 104 answers | 62.8%likely range 55.0% to 70.0%, 91 answers |
| Reception and admin team | 96.4%likely range 89.6% to 98.8%, 111 answers | 83.2%likely range 76.6% to 88.2%, 93 answers |
| Having a preferred professional | 30.6%likely range 21.6% to 41.4%, 114 answers | 19.8%likely range 14.3% to 26.7%, 91 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 79.6%likely range 69.3% to 87.1%, 110 answers | 83.6%likely range 76.8% to 88.8%, 85 answers |
| Contacting the practice | 73.3%likely range 62.5% to 81.9%, 110 answers | 81.3%likely range 74.6% to 86.6%, 92 answers |
| Wait for an appointment | 79.6%likely range 68.6% to 87.5%, 98 answers | 83.2%likely range 76.3% to 88.5%, 83 answers |
| Being listened to | 88.0%likely range 78.7% to 93.5%, 107 answers | 87.2%likely range 81.1% to 91.6%, 91 answers |
| Care and concern | 87.3%likely range 77.9% to 93.0%, 108 answers | 87.8%likely range 81.7% to 92.0%, 90 answers |
| Confidence and trust | 100.0%likely range 95.1% to 100.0%, 106 answers | 94.6%likely range 89.8% to 97.2%, 90 answers |
| Involvement in decisions | 89.7%likely range 80.6% to 94.8%, 104 answers | 90.8%likely range 85.1% to 94.4%, 87 answers |
| Needs met | 89.9%likely range 80.9% to 94.9%, 105 answers | 92.9%likely range 87.6% to 96.0%, 88 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 100.0%likely range 94.5% to 100.0%, 66 patients | 91.1%likely range 80.7% to 96.1%, 56 patients |
| Children at 18 months | 91.5%likely range 81.6% to 96.3%, 59 patients | 88.1%likely range 77.5% to 94.1%, 59 patients |
| Children at 5 years | 97.2%likely range 90.4% to 99.2%, 72 patients | 92.2%likely range 83.0% to 96.6%, 64 patients |
| Women aged 25 to 49 | 74.5%likely range 72.3% to 76.7%, 1,503 patients | 75.2%likely range 72.4% to 77.8%, 984 patients |
| Women aged 50 to 64 | 73.2%likely range 70.0% to 76.2%, 776 patients | 73.2%likely range 69.0% to 76.9%, 473 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 9,875August 2026 | 5,536August 2026 |
| Primary care network | Sound PCN | Sound PCN |
| Phone | 01752 776772 | 01752 776650 |
| Friends and Family Test (its own feedback) | No results for June 2026 | 90.5% good or very good21 answers, June 2026 |
| Appointments (one month) | 6,364 in August 2026Same day 62.3%; face to face 27.0% | 2,396 in August 2026Same day 48.7%; face to face 57.0% |
| Antibiotic items per STAR-PU (one year) | 1.03England 0.74, April 2025 to March 2026 | 1.10England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 5.1 qualified permanent7.1 including trainees and locums1,923 patients per permanent GP | 2.4 qualified permanent2.4 including trainees and locums2,281 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.