Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Eastham Group Practice and Orchard Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Eastham Group PracticeCH62 6EE× | Orchard SurgeryCH62 7EU× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 81.0likely range 67.9 to 88.8102 survey answers | 78.2likely range 70.3 to 84.3104 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 79.9%likely range 61.3% to 90.9%, 102 answers | 75.8%likely range 64.6% to 84.3%, 104 answers |
| Access (mean of the two below) | 83.4%likely range 79.5% to 86.4% | 83.7%likely range 79.6% to 87.0% |
| Appointments within two weeks of booking | 92.2%likely range 87.3% to 95.3%, 2,756 appointments | 94.8%likely range 90.9% to 97.1%, 3,134 appointments |
| Calls answered by the practice | 74.5%likely range 68.4% to 79.7%, 4,723 calls | 72.5%likely range 65.3% to 78.7%, 3,544 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 60.5%likely range 41.0% to 77.1%, 96 answers | 49.9%likely range 38.1% to 61.7%, 96 answers |
| Reception and admin team | 97.2%likely range 82.4% to 99.6%, 99 answers | 85.2%likely range 75.0% to 91.7%, 102 answers |
| Having a preferred professional | 15.3%likely range 6.2% to 33.1%, 104 answers | 44.3%likely range 33.3% to 55.8%, 104 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 29.9%likely range 16.0% to 48.9%, 41 answers |
| Knowing the next step | 85.6%likely range 67.6% to 94.4%, 102 answers | 85.7%likely range 75.4% to 92.2%, 98 answers |
| Contacting the practice | 84.7%likely range 66.8% to 93.9%, 103 answers | 69.7%likely range 58.1% to 79.3%, 102 answers |
| Wait for an appointment | 82.3%likely range 62.7% to 92.8%, 92 answers | 72.3%likely range 60.0% to 81.9%, 91 answers |
| Being listened to | 93.8%likely range 77.8% to 98.5%, 101 answers | 91.6%likely range 82.6% to 96.2%, 101 answers |
| Care and concern | 91.9%likely range 75.5% to 97.7%, 102 answers | 86.4%likely range 76.2% to 92.6%, 100 answers |
| Confidence and trust | 95.9%likely range 80.7% to 99.2%, 101 answers | 92.3%likely range 83.4% to 96.6%, 99 answers |
| Involvement in decisions | 93.8%likely range 77.1% to 98.5%, 96 answers | 98.1%likely range 90.8% to 99.6%, 88 answers |
| Needs met | 86.3%likely range 68.4% to 94.8%, 101 answers | 89.3%likely range 79.9% to 94.6%, 102 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 86.0%likely range 77.5% to 91.6%, 93 patients | 84.9%likely range 75.0% to 91.4%, 73 patients |
| Children at 18 months | 93.3%likely range 86.9% to 96.7%, 105 patients | 86.8%likely range 77.4% to 92.7%, 76 patients |
| Children at 5 years | 89.7%likely range 82.1% to 94.3%, 97 patients | 86.4%likely range 77.3% to 92.2%, 81 patients |
| Women aged 25 to 49 | 73.7%likely range 71.5% to 75.7%, 1,649 patients | 75.8%likely range 73.3% to 78.1%, 1,177 patients |
| Women aged 50 to 64 | 71.8%likely range 69.1% to 74.4%, 1,111 patients | 75.7%likely range 72.1% to 79.0%, 588 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 11,237August 2026 | 7,013August 2026 |
| Primary care network | Healthier South Wirral PCN | Healthier South Wirral PCN |
| Phone | 0151 3271391 | 0151 3342084 |
| Friends and Family Test (its own feedback) | 77.5% good or very good307 answers, June 2026 | 70.9% good or very good206 answers, June 2026 |
| Appointments (one month) | 4,641 in August 2026Same day 47.4%; face to face 59.8% | 4,525 in August 2026Same day 64.2%; face to face 47.8% |
| Antibiotic items per STAR-PU (one year) | 0.77England 0.74, April 2025 to March 2026 | 0.70England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 7.2 qualified permanent13.6 including trainees and locums1,566 patients per permanent GP | 4.4 qualified permanent7.4 including trainees and locums1,594 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.