Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
East Norwich Medical Partnership and The Lionwood Medical Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | East Norwich Medical PartnershipNR7 0AJ× | The Lionwood Medical PracticeNR1 4NU× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 66.1likely range 54.0 to 74.9103 survey answers | 66.7likely range 55.2 to 75.3105 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 72.1%likely range 54.8% to 84.6%, 103 answers | 72.3%likely range 55.8% to 84.4%, 105 answers |
| Access (mean of the two below) | 52.0%likely range 48.3% to 55.6% | 53.6%likely range 50.5% to 56.4% |
| Appointments within two weeks of booking | 64.3%likely range 57.9% to 70.3%, 3,445 appointments | 86.4%likely range 81.4% to 90.2%, 3,570 appointmentsClearly higher |
| Calls answered by the practice | 39.6%likely range 35.8% to 43.5%, 12,879 callsClearly higher | 20.7%likely range 17.2% to 24.8%, 9,133 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 32.3%likely range 18.4% to 50.2%, 97 answers | 39.2%likely range 24.1% to 56.6%, 94 answers |
| Reception and admin team | 77.9%likely range 60.6% to 89.0%, 99 answers | 84.1%likely range 68.6% to 92.7%, 104 answers |
| Having a preferred professional | 18.2%likely range 8.5% to 34.7%, 103 answers | 24.0%likely range 12.9% to 40.3%, 105 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 73.5%likely range 55.6% to 86.0%, 96 answers | 86.4%likely range 71.0% to 94.2%, 101 answers |
| Contacting the practice | 67.2%likely range 49.6% to 80.9%, 101 answers | 69.5%likely range 52.9% to 82.3%, 104 answers |
| Wait for an appointment | 58.1%likely range 39.6% to 74.6%, 87 answers | 68.3%likely range 50.6% to 81.9%, 93 answers |
| Being listened to | 84.5%likely range 68.1% to 93.3%, 100 answers | 81.1%likely range 64.8% to 90.9%, 100 answers |
| Care and concern | 83.4%likely range 66.8% to 92.6%, 100 answers | 83.8%likely range 67.9% to 92.7%, 100 answers |
| Confidence and trust | 87.6%likely range 71.7% to 95.1%, 100 answers | 94.1%likely range 80.6% to 98.4%, 100 answers |
| Involvement in decisions | 86.0%likely range 69.1% to 94.4%, 93 answers | 90.7%likely range 75.8% to 96.8%, 95 answers |
| Needs met | 90.5%likely range 74.9% to 96.8%, 97 answers | 87.5%likely range 72.4% to 94.9%, 102 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 92.9%likely range 85.4% to 96.7%, 85 patients | 94.2%likely range 89.1% to 97.1%, 139 patients |
| Children at 18 months | 90.9%likely range 83.1% to 95.3%, 88 patients | 91.6%likely range 85.9% to 95.1%, 143 patients |
| Children at 5 years | 95.2%likely range 89.8% to 97.8%, 124 patients | 87.6%likely range 81.4% to 91.9%, 153 patients |
| Women aged 25 to 49 | 77.2%likely range 75.4% to 79.0%, 2,034 patients | 72.3%likely range 70.7% to 74.0%, 2,875 patients |
| Women aged 50 to 64 | 79.5%likely range 77.2% to 81.6%, 1,264 patients | 76.8%likely range 74.4% to 79.0%, 1,298 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 13,870August 2026 | 15,320August 2026 |
| Primary care network | Norwich East PCN | Norwich East PCN |
| Phone | 01603 778277 | 01603 437559 |
| Friends and Family Test (its own feedback) | 93.2% good or very good296 answers, June 2026 | 93.9% good or very good528 answers, June 2026 |
| Appointments (one month) | 6,572 in August 2026Same day 26.0%; face to face 84.0% | 7,178 in August 2026Same day 27.1%; face to face 73.1% |
| Antibiotic items per STAR-PU (one year) | 0.66England 0.74, April 2025 to March 2026 | 0.64England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 1.4 qualified permanent1.4 including trainees and locums9,632 patients per permanent GP | 5.0 qualified permanent6.7 including trainees and locums3,048 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.