Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Dunelm Medical Practice and Chastleton Medical Group cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Dunelm Medical PracticeDH7 7DG× | Chastleton Medical GroupDH1 5BH× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 77.9likely range 68.0 to 85.3132 survey answers | 84.0likely range 75.8 to 89.3104 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 73.9%likely range 59.8% to 84.4%, 132 answers | 83.7%likely range 72.1% to 91.1%, 104 answers |
| Access (mean of the two below) | 87.2%likely range 84.6% to 89.2% | 84.6%likely range 80.4% to 87.8% |
| Appointments within two weeks of booking | 97.0%likely range 93.8% to 98.5%, 3,435 appointments | 93.3%likely range 88.0% to 96.3%, 2,219 appointments |
| Calls answered by the practice | 77.4%likely range 73.2% to 81.1%, 9,004 calls | 75.9%likely range 69.3% to 81.4%, 3,989 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 54.3%likely range 39.8% to 68.0%, 126 answers | 53.1%likely range 39.9% to 65.8%, 97 answers |
| Reception and admin team | 90.4%likely range 78.4% to 96.1%, 129 answers | 91.5%likely range 81.3% to 96.4%, 102 answers |
| Having a preferred professional | 17.5%likely range 9.1% to 31.0%, 129 answers | 39.0%likely range 27.4% to 52.0%, 103 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 41.1%likely range 22.8% to 62.3%, 38 answers |
| Knowing the next step | 82.0%likely range 68.3% to 90.6%, 127 answers | 92.0%likely range 82.1% to 96.6%, 104 answers |
| Contacting the practice | 67.7%likely range 53.3% to 79.4%, 131 answers | 84.6%likely range 73.2% to 91.7%, 105 answers |
| Wait for an appointment | 77.4%likely range 62.9% to 87.4%, 121 answers | 83.5%likely range 71.4% to 91.1%, 98 answers |
| Being listened to | 90.0%likely range 77.8% to 95.8%, 127 answers | 87.0%likely range 75.9% to 93.5%, 103 answers |
| Care and concern | 90.9%likely range 78.9% to 96.4%, 126 answers | 87.5%likely range 76.5% to 93.8%, 103 answers |
| Confidence and trust | 94.7%likely range 83.9% to 98.4%, 127 answers | 96.9%likely range 88.5% to 99.2%, 102 answers |
| Involvement in decisions | 91.7%likely range 79.5% to 96.9%, 121 answers | 95.9%likely range 87.0% to 98.8%, 99 answers |
| Needs met | 90.6%likely range 78.6% to 96.2%, 128 answers | 97.6%likely range 89.7% to 99.5%, 102 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 96.9%likely range 92.2% to 98.8%, 127 patients | 95.0%likely range 83.5% to 98.6%, 40 patients |
| Children at 18 months | 96.4%likely range 91.8% to 98.4%, 138 patients | 89.8%likely range 78.2% to 95.6%, 49 patients |
| Children at 5 years | 94.6%likely range 89.8% to 97.3%, 149 patients | 93.7%likely range 84.8% to 97.5%, 63 patients |
| Women aged 25 to 49 | 67.4%likely range 65.5% to 69.3%, 2,410 patients | 72.5%likely range 70.0% to 74.9%, 1,310 patients |
| Women aged 50 to 64 | 75.4%likely range 72.9% to 77.7%, 1,230 patients | 79.5%likely range 76.8% to 82.0%, 918 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 14,168August 2026 | 9,945August 2026 |
| Primary care network | Durham West PCN | Durham West PCN |
| Phone | 0191 3732077 | 0191 3846171 |
| Friends and Family Test (its own feedback) | 95.9% good or very good701 answers, June 2026 | 97.7% good or very good429 answers, June 2026 |
| Appointments (one month) | 8,572 in August 2026Same day 63.0%; face to face 68.6% | 4,989 in August 2026Same day 30.7%; face to face 80.0% |
| Antibiotic items per STAR-PU (one year) | 0.98England 0.74, April 2025 to March 2026 | 0.85England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 7.5 qualified permanent14.7 including trainees and locums1,901 patients per permanent GP | 6.6 qualified permanent9.8 including trainees and locums1,512 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.