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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Druids Heath Surgery and Maypole Health Surgery Y cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

A page for this pair

MeasureDruids Heath SurgeryB14 5SB×Maypole Health Surgery YB14 5DJ×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade87.7likely range 82.0 to 91.4124 survey answers81.0likely range 74.7 to 85.879 survey answers
Label (against the England average)Clearly above the England averageCannot be told apart from the England average
Patients who describe the practice as good87.8%likely range 80.1% to 92.8%, 124 answers80.3%likely range 71.6% to 86.9%, 79 answers
Access (mean of the two below)87.2%likely range 81.5% to 91.3%82.4%likely range 76.7% to 86.6%
Appointments within two weeks of booking98.4%likely range 94.5% to 99.5%, 2,029 appointments96.5%likely range 90.0% to 98.9%, 1,241 appointments
Calls answered by the practice75.9%likely range 65.2% to 84.1%, 1,592 calls68.2%likely range 58.9% to 76.2%, 2,255 calls
More survey questions (not part of the grade)
Getting through on the phone65.7%likely range 55.8% to 74.4%, 118 answers61.6%likely range 51.8% to 70.5%, 78 answers
Reception and admin team91.6%likely range 84.6% to 95.6%, 122 answers82.8%likely range 74.2% to 89.0%, 77 answers
Having a preferred professional31.3%likely range 23.1% to 40.9%, 122 answers38.4%likely range 29.5% to 48.1%, 79 answers
Seeing your preferred professional44.8%likely range 30.5% to 59.9%, 50 answersNot shown: fewer than 30 answers
Knowing the next step82.9%likely range 74.1% to 89.2%, 115 answers90.2%likely range 82.5% to 94.7%, 73 answers
Contacting the practice80.2%likely range 71.3% to 86.8%, 121 answers75.9%likely range 66.6% to 83.2%, 77 answers
Wait for an appointment76.6%likely range 66.7% to 84.2%, 108 answers81.6%likely range 72.3% to 88.2%, 70 answers
Being listened to92.0%likely range 85.0% to 95.9%, 122 answers90.8%likely range 83.5% to 95.0%, 79 answers
Care and concern92.5%likely range 85.6% to 96.2%, 121 answers87.4%likely range 79.5% to 92.5%, 79 answers
Confidence and trust97.4%likely range 92.1% to 99.2%, 118 answers95.0%likely range 88.8% to 97.9%, 77 answers
Involvement in decisions95.5%likely range 89.3% to 98.2%, 115 answers89.1%likely range 81.3% to 93.9%, 75 answers
Needs met92.6%likely range 85.7% to 96.3%, 120 answers96.0%likely range 90.2% to 98.5%, 77 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months83.1%likely range 75.3% to 88.8%, 118 patients87.5%likely range 76.4% to 93.8%, 56 patients
Children at 18 months55.4%likely range 45.7% to 64.8%, 101 patients75.0%likely range 61.2% to 85.1%, 48 patients
Children at 5 years61.7%likely range 53.5% to 69.3%, 141 patients77.0%likely range 65.1% to 85.8%, 61 patients
Women aged 25 to 4969.0%likely range 66.8% to 71.1%, 1,826 patients68.1%likely range 64.9% to 71.2%, 832 patients
Women aged 50 to 6475.8%likely range 72.5% to 78.9%, 686 patients75.0%likely range 70.8% to 78.7%, 460 patients
Facts (NHS England, not part of the grade)
Registered patients10,318August 20265,109August 2026
Primary care networkSmartcare Central PCNSmartcare Central PCN
Phone0121 43054610121 4302829
Friends and Family Test (its own feedback)89.8% good or very good128 answers, June 202692.0% good or very good162 answers, June 2026
Appointments (one month)5,881 in August 2026Same day 48.9%; face to face 49.0%2,321 in August 2026Same day 32.1%; face to face 84.1%
Antibiotic items per STAR-PU (one year)0.99England 0.74, April 2025 to March 20261.09England 0.74, April 2025 to March 2026
GPs (full-time equivalent)4.8 qualified permanent9.7 including trainees and locums2,150 patients per permanent GP2.5 qualified permanent4.6 including trainees and locums2,082 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences