Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Billet Lane Medical Practice’s Practice Grade is clearly higher than Dr Vm Patel’s: its likely range lies wholly above.
| Measure | Dr Vm PatelRM11 3SZ× | Billet Lane Medical PracticeRM11 1XA× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 71.1likely range 67.6 to 74.0112 survey answers | 78.8likely range 75.4 to 81.894 survey answersClearly higher |
| Label (against the England average) | No label | Cannot be told apart from the England average |
| Patients who describe the practice as good | 68.4%likely range 64.7% to 71.8%, 112 answers | 76.3%likely range 72.1% to 80.1%, 94 answersClearly higher |
| Access (mean of the two below) | 77.1%likely range 69.5% to 82.8% | 84.6%likely range 78.4% to 88.8% |
| Appointments within two weeks of booking | 74.2%likely range 62.0% to 83.5%, 926 appointments | 99.0%likely range 91.9% to 99.9%, 879 appointmentsClearly higher |
| Calls answered by the practice | 79.9%likely range 71.0% to 86.5%, 2,112 calls | 70.1%likely range 60.0% to 78.5%, 1,910 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 80.2%likely range 76.9% to 83.1%, 107 answers | 53.5%likely range 48.7% to 58.3%, 90 answers |
| Reception and admin team | 79.0%likely range 75.7% to 82.0%, 108 answers | 79.4%likely range 75.3% to 83.0%, 95 answers |
| Having a preferred professional | 30.8%likely range 27.4% to 34.5%, 112 answers | 42.1%likely range 37.6% to 46.8%, 96 answers |
| Seeing your preferred professional | 61.4%likely range 54.4% to 68.0%, 35 answers | 59.0%likely range 51.5% to 66.0%, 40 answers |
| Knowing the next step | 89.8%likely range 87.3% to 91.9%, 110 answers | 66.3%likely range 61.5% to 70.8%, 88 answers |
| Contacting the practice | 70.7%likely range 67.1% to 74.1%, 111 answers | 62.7%likely range 58.1% to 67.2%, 96 answers |
| Wait for an appointment | 41.0%likely range 37.1% to 45.1%, 98 answers | 55.4%likely range 50.4% to 60.2%, 87 answers |
| Being listened to | 88.8%likely range 86.1% to 91.0%, 109 answers | 85.1%likely range 81.4% to 88.2%, 93 answers |
| Care and concern | 87.8%likely range 85.1% to 90.2%, 108 answers | 85.3%likely range 81.6% to 88.4%, 92 answers |
| Confidence and trust | 95.5%likely range 93.5% to 96.8%, 108 answers | 93.4%likely range 90.6% to 95.4%, 92 answers |
| Involvement in decisions | 91.3%likely range 88.8% to 93.3%, 104 answers | 92.0%likely range 89.0% to 94.3%, 91 answers |
| Needs met | 85.2%likely range 82.2% to 87.8%, 108 answers | 91.9%likely range 88.8% to 94.1%, 92 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 95.8%likely range 79.8% to 99.3%, 24 patients | 70.8%likely range 50.8% to 85.1%, 24 patients |
| Children at 18 months | 89.7%likely range 73.6% to 96.4%, 29 patients | 64.3%likely range 45.8% to 79.3%, 28 patients |
| Children at 5 years | 93.8%likely range 79.9% to 98.3%, 32 patients | 81.3%likely range 64.7% to 91.1%, 32 patients |
| Women aged 25 to 49 | 71.6%likely range 67.5% to 75.3%, 517 patients | 78.5%likely range 74.8% to 81.9%, 508 patients |
| Women aged 50 to 64 | 91.6%likely range 87.9% to 94.3%, 287 patients | 85.0%likely range 80.7% to 88.5%, 321 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 3,436August 2026 | 3,366August 2026 |
| Primary care network | Havering South PCN | Havering South PCN |
| Phone | 01708 442117 | 01708 442377 |
| Friends and Family Test (its own feedback) | 95.2% good or very good63 answers, June 2026 | 76.5% good or very good17 answers, June 2026 |
| Appointments (one month) | 1,706 in August 2026Same day 27.7%; face to face 35.8% | 1,173 in August 2026Same day 55.6%; face to face 76.7% |
| Antibiotic items per STAR-PU (one year) | 0.59England 0.74, April 2025 to March 2026 | 0.64England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 0.4 qualified permanent0.4 including trainees and locums | 1.7 qualified permanent1.7 including trainees and locums2,020 patients per permanent GP |
| CQC rating (a separate source) | – | Requires improvement |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.