Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Dr Raju and Partners’s Practice Grade is clearly higher than Willow Bank Surgery’s: its likely range lies wholly above.
| Measure | Dr Raju and PartnersST3 6AB× | Willow Bank SurgeryST3 6AB× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 93.9likely range 90.9 to 95.489 survey answersClearly higher | 74.6likely range 59.6 to 85.279 survey answers |
| Label (against the England average) | Clearly above the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 97.9%likely range 94.5% to 99.2%, 89 answersClearly higher | 69.8%likely range 48.5% to 85.0%, 79 answers |
| Access (mean of the two below) | 84.3%likely range 78.5% to 88.2% | 85.5%likely range 81.1% to 87.9% |
| Appointments within two weeks of booking | 91.9%likely range 83.1% to 96.3%, 1,071 appointments | 95.0%likely range 90.6% to 97.4%, 2,587 appointments |
| Calls answered by the practice | 76.7%likely range 69.0% to 83.0%, 2,916 calls | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 92.2%likely range 87.1% to 95.4%, 88 answers | 59.9%likely range 38.6% to 78.0%, 75 answers |
| Reception and admin team | 99.1%likely range 96.2% to 99.8%, 89 answers | 84.0%likely range 63.0% to 94.2%, 76 answers |
| Having a preferred professional | 49.8%likely range 42.2% to 57.4%, 87 answers | 30.2%likely range 14.8% to 51.8%, 77 answers |
| Seeing your preferred professional | 56.3%likely range 43.6% to 68.3%, 33 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 91.2%likely range 85.7% to 94.7%, 85 answers | 83.7%likely range 62.4% to 94.1%, 74 answers |
| Contacting the practice | 96.7%likely range 92.8% to 98.5%, 88 answers | 67.7%likely range 46.2% to 83.7%, 77 answers |
| Wait for an appointment | 92.4%likely range 87.0% to 95.6%, 81 answers | 71.7%likely range 48.5% to 87.2%, 67 answers |
| Being listened to | 96.2%likely range 92.1% to 98.2%, 88 answers | 74.3%likely range 52.4% to 88.3%, 75 answers |
| Care and concern | 96.8%likely range 92.8% to 98.6%, 86 answers | 83.6%likely range 62.4% to 94.0%, 75 answers |
| Confidence and trust | 100.0%likely range 97.7% to 100.0%, 87 answers | 77.3%likely range 55.5% to 90.3%, 75 answers |
| Involvement in decisions | 98.3%likely range 94.8% to 99.5%, 83 answers | 78.8%likely range 56.5% to 91.4%, 71 answers |
| Needs met | 99.0%likely range 95.9% to 99.7%, 85 answers | 80.9%likely range 59.5% to 92.4%, 76 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 89.7%likely range 73.6% to 96.4%, 29 patients | 87.2%likely range 79.9% to 92.1%, 117 patients |
| Children at 18 months | 94.1%likely range 80.9% to 98.4%, 34 patients | 82.2%likely range 73.6% to 88.4%, 101 patients |
| Children at 5 years | 84.6%likely range 70.3% to 92.8%, 39 patients | 90.4%likely range 83.7% to 94.6%, 115 patients |
| Women aged 25 to 49 | 83.5%likely range 80.4% to 86.2%, 619 patients | 77.7%likely range 75.7% to 79.5%, 1,795 patients |
| Women aged 50 to 64 | 82.7%likely range 78.4% to 86.4%, 342 patients | 79.9%likely range 76.6% to 82.9%, 633 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 4,242August 2026 | 9,840August 2026 |
| Primary care network | Meir PCN | Meir PCN |
| Phone | 0300 7900169 | 0300 1235002 |
| Friends and Family Test (its own feedback) | 97.8% good or very good89 answers, June 2026 | No results for June 2026 |
| Appointments (one month) | 1,784 in August 2026Same day 43.3%; face to face 69.3% | 3,755 in August 2026Same day 53.4%; face to face 55.7% |
| Antibiotic items per STAR-PU (one year) | 1.09England 0.74, April 2025 to March 2026 | 1.15England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 1.0 qualified permanent2.3 including trainees and locums4,242 patients per permanent GP | 1.0 qualified permanent2.9 including trainees and locums |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.