Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Dr Gwd Bhima’s Practice Grade is clearly higher than Croft Shifa Health Centre’s: its likely range lies wholly above.
| Measure | Dr Gwd BhimaOL11 1DN× | Croft Shifa Health CentreOL16 2UP× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 93.7likely range 90.8 to 95.384 survey answersClearly higher | 52.3likely range 45.8 to 59.1111 survey answers |
| Label (against the England average) | Clearly above the England average | No label |
| Patients who describe the practice as good | 96.2%likely range 94.5% to 97.4%, 84 answersClearly higher | 44.9%likely range 35.6% to 54.5%, 111 answers |
| Access (mean of the two below) | 87.7%likely range 79.0% to 92.4%Clearly higher | 69.5%likely range 66.5% to 71.9% |
| Appointments within two weeks of booking | 99.6%likely range 87.9% to 100.0%, 458 appointments | 99.6%likely range 95.6% to 100.0%, 1,568 appointments |
| Calls answered by the practice | 75.7%likely range 62.9% to 85.1%, 1,155 callsClearly higher | 39.4%likely range 34.8% to 44.1%, 8,778 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 87.3%likely range 84.6% to 89.7%, 82 answers | 24.5%likely range 17.1% to 33.9%, 106 answers |
| Reception and admin team | 96.2%likely range 94.5% to 97.4%, 81 answers | 57.7%likely range 47.9% to 67.0%, 106 answers |
| Having a preferred professional | 38.5%likely range 34.8% to 42.2%, 82 answers | 55.2%likely range 45.7% to 64.4%, 112 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 39.4%likely range 27.4% to 52.9%, 58 answers |
| Knowing the next step | 87.5%likely range 84.7% to 89.8%, 80 answers | 59.4%likely range 48.9% to 69.1%, 94 answers |
| Contacting the practice | 89.2%likely range 86.7% to 91.4%, 83 answers | 41.0%likely range 31.8% to 51.0%, 105 answers |
| Wait for an appointment | 86.7%likely range 83.8% to 89.1%, 76 answers | 32.0%likely range 23.3% to 42.2%, 98 answers |
| Being listened to | 96.6%likely range 95.0% to 97.8%, 83 answers | 70.7%likely range 61.0% to 78.8%, 105 answers |
| Care and concern | 96.6%likely range 95.0% to 97.8%, 83 answers | 75.6%likely range 66.2% to 83.0%, 105 answers |
| Confidence and trust | 97.3%likely range 95.7% to 98.2%, 82 answers | 90.5%likely range 82.9% to 94.9%, 102 answers |
| Involvement in decisions | 94.7%likely range 92.7% to 96.1%, 81 answers | 90.0%likely range 82.4% to 94.6%, 103 answers |
| Needs met | 95.6%likely range 93.8% to 96.9%, 82 answers | 87.6%likely range 79.7% to 92.7%, 107 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 85.7%likely range 68.5% to 94.3%, 28 patients | 92.6%likely range 85.6% to 96.4%, 95 patients |
| Children at 18 months | 88.0%likely range 70.0% to 95.8%, 25 patients | 89.0%likely range 80.9% to 93.9%, 91 patients |
| Children at 5 years | 100.0%likely range 78.5% to 100.0%, 14 patients | 88.9%likely range 81.9% to 93.4%, 117 patients |
| Women aged 25 to 49 | 64.9%likely range 59.5% to 69.9%, 316 patients | 42.1%likely range 39.5% to 44.7%, 1,343 patients |
| Women aged 50 to 64 | 76.3%likely range 67.7% to 83.2%, 114 patients | 66.8%likely range 62.2% to 71.1%, 428 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 1,908August 2026 | 7,540August 2026 |
| Primary care network | The Bridge PCN | The Bridge PCN |
| Phone | 01706 261810 | 01706 261883 |
| Friends and Family Test (its own feedback) | 97.2% good or very good106 answers, June 2026 | 85.7% good or very good98 answers, June 2026 |
| Appointments (one month) | 928 in August 2026Same day 51.5%; face to face 58.3% | 2,467 in August 2026Same day 37.2%; face to face 75.4% |
| Antibiotic items per STAR-PU (one year) | No figures | 0.85England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 1.2 qualified permanent1.2 including trainees and locums1,590 patients per permanent GP | 4.2 qualified permanent5.2 including trainees and locums1,795 patients per permanent GP |
| CQC rating (a separate source) | Good | Inadequate |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.