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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Dog Kennel Lane Surgery’s Practice Grade is clearly higher than Warley Road Surgery’s: its likely range lies wholly above.

A page for this pair

MeasureDog Kennel Lane SurgeryB68 9LZ×Warley Road SurgeryB68 9SZ×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade94.4likely range 91.7 to 95.888 survey answersClearly higher80.3likely range 73.5 to 85.775 survey answers
Label (against the England average)Clearly above the England averageCannot be told apart from the England average
Patients who describe the practice as good93.3%likely range 91.0% to 95.1%, 88 answersClearly higher75.8%likely range 66.2% to 83.4%, 75 answers
Access (mean of the two below)96.7%likely range 89.4% to 98.7%90.7%likely range 86.2% to 93.6%
Appointments within two weeks of booking98.4%likely range 90.0% to 99.8%, 753 appointments93.3%likely range 88.5% to 96.1%, 2,661 appointments
Calls answered by the practice94.9%likely range 83.0% to 98.6%, 791 calls88.1%likely range 80.4% to 93.0%, 2,135 calls
More survey questions (not part of the grade)
Getting through on the phone75.1%likely range 71.3% to 78.5%, 83 answers63.7%likely range 53.3% to 72.9%, 72 answers
Reception and admin team94.4%likely range 92.1% to 96.0%, 84 answers82.2%likely range 73.0% to 88.7%, 73 answers
Having a preferred professional40.1%likely range 36.2% to 44.2%, 87 answers47.0%likely range 37.2% to 57.1%, 75 answers
Seeing your preferred professional63.0%likely range 56.3% to 69.2%, 34 answers23.7%likely range 12.8% to 39.6%, 31 answers
Knowing the next step78.4%likely range 74.8% to 81.6%, 85 answers72.7%likely range 62.7% to 80.8%, 73 answers
Contacting the practice78.8%likely range 75.2% to 82.0%, 86 answers73.5%likely range 63.7% to 81.5%, 74 answers
Wait for an appointment81.1%likely range 77.5% to 84.2%, 79 answers46.0%likely range 35.5% to 56.9%, 65 answers
Being listened to90.2%likely range 87.5% to 92.4%, 87 answers78.8%likely range 69.3% to 85.9%, 74 answers
Care and concern89.3%likely range 86.5% to 91.6%, 87 answers81.9%likely range 72.7% to 88.5%, 73 answers
Confidence and trust97.4%likely range 95.7% to 98.4%, 85 answers86.0%likely range 77.0% to 91.8%, 69 answers
Involvement in decisions88.6%likely range 85.7% to 91.0%, 84 answers82.5%likely range 72.8% to 89.2%, 66 answers
Needs met99.1%likely range 97.9% to 99.6%, 87 answers87.5%likely range 78.9% to 92.9%, 70 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months92.9%likely range 77.4% to 98.0%, 28 patients83.9%likely range 72.8% to 91.0%, 62 patients
Children at 18 months84.2%likely range 62.4% to 94.5%, 19 patients70.3%likely range 58.2% to 80.1%, 64 patients
Children at 5 years77.8%likely range 59.2% to 89.4%, 27 patients44.7%likely range 31.4% to 58.8%, 47 patients
Women aged 25 to 4968.7%likely range 63.6% to 73.4%, 339 patients67.6%likely range 64.3% to 70.8%, 803 patients
Women aged 50 to 6476.7%likely range 69.6% to 82.5%, 163 patients79.9%likely range 75.0% to 84.0%, 308 patients
Facts (NHS England, not part of the grade)
Registered patients2,153August 20264,344August 2026
Primary care networkOldbury & Smethwick PCNOldbury & Smethwick PCN
Phone0121 55217130121 5445681
Friends and Family Test (its own feedback)96.8% good or very good31 answers, June 2026No results for June 2026
Appointments (one month)1,231 in August 2026Same day 77.5%; face to face 44.9%2,727 in August 2026Same day 50.9%; face to face 19.5%
Antibiotic items per STAR-PU (one year)0.99England 0.74, April 2025 to March 20260.65England 0.74, April 2025 to March 2026
GPs (full-time equivalent)1.3 qualified permanent1.5 including trainees and locums1,718 patients per permanent GP1.8 qualified permanent2.0 including trainees and locums2,361 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences