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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Dinas Lane Medical Centre and Stockbridge Village HC cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

A page for this pair

MeasureDinas Lane Medical CentreL36 2NW×Stockbridge Village HCL28 3QA×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade77.9likely range 63.9 to 87.296 survey answers78.4likely range 69.9 to 85.0110 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good73.4%likely range 53.5% to 86.8%, 96 answers73.6%likely range 61.6% to 83.0%, 110 answers
Access (mean of the two below)88.1%likely range 84.7% to 89.5%89.4%likely range 85.4% to 90.3%
Appointments within two weeks of booking97.6%likely range 94.2% to 99.0%, 2,783 appointments98.9%likely range 94.9% to 99.8%, 1,802 appointments
Calls answered by the practiceNot in the grade: no phone dataNot in the grade: no phone data
More survey questions (not part of the grade)
Getting through on the phone27.7%likely range 13.6% to 48.4%, 89 answers31.9%likely range 21.6% to 44.3%, 109 answers
Reception and admin team92.5%likely range 74.7% to 98.1%, 91 answers81.2%likely range 69.7% to 89.0%, 108 answers
Having a preferred professional38.7%likely range 22.1% to 58.4%, 95 answers22.3%likely range 13.7% to 34.0%, 110 answers
Seeing your preferred professional17.4%likely range 4.3% to 49.6%, 38 answersNot shown: fewer than 30 answers
Knowing the next step73.5%likely range 52.7% to 87.4%, 87 answers73.6%likely range 60.7% to 83.5%, 97 answers
Contacting the practice67.7%likely range 47.3% to 83.0%, 91 answers55.4%likely range 43.1% to 67.1%, 110 answers
Wait for an appointment73.1%likely range 51.6% to 87.4%, 82 answers74.6%likely range 61.1% to 84.6%, 89 answers
Being listened to93.0%likely range 75.9% to 98.3%, 94 answers80.6%likely range 68.9% to 88.6%, 106 answers
Care and concern92.3%likely range 74.8% to 98.0%, 93 answers81.9%likely range 70.3% to 89.6%, 106 answers
Confidence and trust95.1%likely range 78.1% to 99.1%, 90 answers93.3%likely range 84.0% to 97.3%, 106 answers
Involvement in decisions95.2%likely range 78.0% to 99.1%, 88 answers93.1%likely range 83.4% to 97.3%, 101 answers
Needs met96.9%likely range 81.0% to 99.6%, 92 answers90.5%likely range 80.5% to 95.6%, 107 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months79.0%likely range 70.3% to 85.7%, 105 patients59.5%likely range 48.1% to 69.9%, 74 patients
Children at 18 months70.7%likely range 61.8% to 78.2%, 116 patients58.6%likely range 46.9% to 69.4%, 70 patients
Children at 5 years72.3%likely range 63.6% to 79.5%, 119 patients56.2%likely range 46.6% to 65.3%, 105 patients
Women aged 25 to 4967.5%likely range 65.3% to 69.6%, 1,784 patients66.8%likely range 64.3% to 69.2%, 1,460 patients
Women aged 50 to 6466.0%likely range 63.0% to 68.9%, 965 patients70.5%likely range 67.3% to 73.5%, 828 patients
Facts (NHS England, not part of the grade)
Registered patients10,246August 20268,607August 2026
Primary care networkKnowsley Central and South PCNKnowsley Central and South PCN
Phone0151 48922980151 4899924
Friends and Family Test (its own feedback)85.1% good or very good241 answers, June 202691.1% good or very good90 answers, June 2026
Appointments (one month)5,200 in August 2026Same day 58.2%; face to face 54.4%3,951 in August 2026Same day 49.8%; face to face 58.3%
Antibiotic items per STAR-PU (one year)0.93England 0.74, April 2025 to March 20260.88England 0.74, April 2025 to March 2026
GPs (full-time equivalent)5.8 qualified permanent10.7 including trainees and locums1,779 patients per permanent GP4.0 qualified permanent7.7 including trainees and locums2,137 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences