Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Devon Square Surgery and Cricketfield Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Devon Square SurgeryTQ12 2HH× | Cricketfield SurgeryTQ12 2AS× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 74.7likely range 67.6 to 80.4123 survey answers | 72.0likely range 64.0 to 78.4113 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 75.2%likely range 65.3% to 83.1%, 123 answers | 73.4%likely range 62.1% to 82.3%, 113 answers |
| Access (mean of the two below) | 73.4%likely range 68.8% to 77.4% | 68.6%likely range 64.2% to 72.6% |
| Appointments within two weeks of booking | 66.3%likely range 59.5% to 72.6%, 3,018 appointments | 80.6%likely range 74.9% to 85.3%, 3,378 appointmentsClearly higher |
| Calls answered by the practice | 80.4%likely range 74.2% to 85.4%, 3,990 callsClearly higher | 56.5%likely range 49.8% to 62.9%, 4,554 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 64.0%likely range 53.3% to 73.5%, 116 answers | 47.0%likely range 35.1% to 59.2%, 100 answers |
| Reception and admin team | 92.5%likely range 84.9% to 96.5%, 118 answers | 78.8%likely range 67.5% to 87.0%, 105 answers |
| Having a preferred professional | 36.2%likely range 26.8% to 46.7%, 119 answers | 16.3%likely range 9.5% to 26.7%, 112 answers |
| Seeing your preferred professional | 59.9%likely range 43.4% to 74.3%, 50 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 90.4%likely range 82.3% to 95.0%, 119 answers | 86.4%likely range 76.3% to 92.7%, 108 answers |
| Contacting the practice | 71.8%likely range 61.5% to 80.1%, 121 answers | 72.2%likely range 60.7% to 81.3%, 111 answers |
| Wait for an appointment | 61.3%likely range 50.5% to 71.1%, 114 answers | 72.5%likely range 60.0% to 82.2%, 95 answers |
| Being listened to | 92.3%likely range 84.6% to 96.3%, 117 answers | 91.9%likely range 82.7% to 96.5%, 103 answers |
| Care and concern | 95.0%likely range 88.0% to 98.0%, 116 answers | 92.2%likely range 83.1% to 96.6%, 104 answers |
| Confidence and trust | 97.1%likely range 91.1% to 99.1%, 119 answers | 96.0%likely range 88.1% to 98.7%, 103 answers |
| Involvement in decisions | 92.0%likely range 84.2% to 96.2%, 115 answers | 96.1%likely range 88.1% to 98.8%, 102 answers |
| Needs met | 85.2%likely range 76.1% to 91.2%, 117 answers | 93.4%likely range 84.8% to 97.3%, 107 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 94.5%likely range 87.8% to 97.6%, 91 patients | 97.1%likely range 90.0% to 99.2%, 69 patients |
| Children at 18 months | 89.9%likely range 81.9% to 94.6%, 89 patients | 95.6%likely range 87.8% to 98.5%, 68 patients |
| Children at 5 years | 90.6%likely range 82.5% to 95.2%, 85 patients | 94.1%likely range 87.8% to 97.3%, 102 patients |
| Women aged 25 to 49 | 79.0%likely range 76.9% to 80.9%, 1,546 patients | 79.4%likely range 77.2% to 81.3%, 1,507 patients |
| Women aged 50 to 64 | 83.0%likely range 80.3% to 85.3%, 875 patients | 79.1%likely range 76.5% to 81.5%, 1,004 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 9,520August 2026 | 10,228August 2026 |
| Primary care network | Templer Care Network PCN | Templer Care Network PCN |
| Phone | 01626 332182 | 01626 208020 |
| Friends and Family Test (its own feedback) | 96.4% good or very good224 answers, June 2026 | 93.3% good or very good165 answers, June 2026 |
| Appointments (one month) | 3,500 in August 2026Same day 16.4%; face to face 62.8% | 6,018 in August 2026Same day 41.3%; face to face 49.3% |
| Antibiotic items per STAR-PU (one year) | 0.55England 0.74, April 2025 to March 2026 | 0.66England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 6.0 qualified permanent7.0 including trainees and locums1,601 patients per permanent GP | 4.2 qualified permanent4.8 including trainees and locums2,429 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.