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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Derwent Medical Centre and Brook Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

A page for this pair

MeasureDerwent Medical CentreDE1 3AZ×Brook Medical CentreDE22 1FT×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade79.9likely range 75.7 to 83.4106 survey answers84.5likely range 79.2 to 88.380 survey answers
Label (against the England average)Cannot be told apart from the England averageClearly above the England average
Patients who describe the practice as good77.1%likely range 71.6% to 81.8%, 106 answers87.1%likely range 80.3% to 91.8%, 80 answers
Access (mean of the two below)86.4%likely range 80.2% to 90.4%78.4%likely range 70.4% to 84.5%
Appointments within two weeks of booking91.5%likely range 82.3% to 96.2%, 1,005 appointmentsClearly higher71.1%likely range 57.2% to 81.9%, 744 appointments
Calls answered by the practice81.2%likely range 72.8% to 87.5%, 2,243 calls85.7%likely range 77.5% to 91.2%, 2,098 calls
More survey questions (not part of the grade)
Getting through on the phone64.4%likely range 58.1% to 70.1%, 100 answers78.7%likely range 70.7% to 85.0%, 76 answers
Reception and admin team90.0%likely range 85.6% to 93.1%, 102 answers92.4%likely range 86.4% to 95.9%, 77 answers
Having a preferred professional35.3%likely range 29.6% to 41.3%, 104 answers38.2%likely range 30.4% to 46.7%, 81 answers
Seeing your preferred professional56.2%likely range 46.1% to 65.8%, 40 answersNot shown: fewer than 30 answers
Knowing the next step83.6%likely range 78.6% to 87.7%, 106 answers79.3%likely range 71.4% to 85.5%, 77 answers
Contacting the practice71.6%likely range 65.8% to 76.8%, 106 answers73.2%likely range 65.1% to 80.1%, 80 answers
Wait for an appointment54.3%likely range 47.9% to 60.6%, 96 answers84.9%likely range 77.4% to 90.2%, 73 answers
Being listened to83.5%likely range 78.4% to 87.6%, 103 answers93.5%likely range 87.9% to 96.6%, 80 answers
Care and concern81.4%likely range 76.1% to 85.7%, 102 answers92.7%likely range 86.9% to 96.0%, 80 answers
Confidence and trust93.2%likely range 89.4% to 95.7%, 103 answers89.0%likely range 82.5% to 93.3%, 80 answers
Involvement in decisions93.9%likely range 90.2% to 96.3%, 101 answers87.5%likely range 80.4% to 92.3%, 73 answers
Needs met86.7%likely range 82.0% to 90.3%, 105 answers87.3%likely range 80.5% to 91.9%, 80 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months97.0%likely range 84.7% to 99.5%, 33 patients96.9%likely range 84.3% to 99.4%, 32 patients
Children at 18 months85.3%likely range 69.9% to 93.6%, 34 patients96.6%likely range 82.8% to 99.4%, 29 patients
Children at 5 years90.4%likely range 79.4% to 95.8%, 52 patients83.3%likely range 71.3% to 91.0%, 54 patients
Women aged 25 to 4967.9%likely range 64.9% to 70.8%, 966 patients69.3%likely range 66.0% to 72.4%, 794 patients
Women aged 50 to 6475.3%likely range 70.5% to 79.5%, 352 patients82.7%likely range 78.3% to 86.3%, 346 patients
Facts (NHS England, not part of the grade)
Registered patients4,800August 20264,341August 2026
Primary care networkDerby City North PCNDerby City North PCN
Phone01332 29293901332 291991
Friends and Family Test (its own feedback)No results for June 2026No results for June 2026
Appointments (one month)1,511 in August 2026Same day 25.3%; face to face 64.2%1,347 in August 2026Same day 55.8%; face to face 61.2%
Antibiotic items per STAR-PU (one year)0.49England 0.74, April 2025 to March 20260.49England 0.74, April 2025 to March 2026
GPs (full-time equivalent)1.5 qualified permanent1.5 including trainees and locums3,158 patients per permanent GP1.3 qualified permanent1.3 including trainees and locums3,464 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences