Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Derry Downs Surgery and St Mary Cray Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Derry Downs SurgeryBR5 4DU× | St Mary Cray PracticeBR5 4AR× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 84.6likely range 81.0 to 87.5100 survey answers | 78.8likely range 75.0 to 81.9104 survey answers |
| Label (against the England average) | Clearly above the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 84.0%likely range 79.2% to 87.8%, 100 answers | 76.9%likely range 72.5% to 80.7%, 104 answers |
| Access (mean of the two below) | 86.0%likely range 80.9% to 89.7% | 83.2%likely range 75.6% to 88.1% |
| Appointments within two weeks of booking | 98.7%likely range 93.4% to 99.8%, 1,261 appointments | 91.0%likely range 80.5% to 96.1%, 833 appointments |
| Calls answered by the practice | 73.3%likely range 64.5% to 80.5%, 2,394 calls | 75.2%likely range 64.4% to 83.6%, 1,582 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 74.5%likely range 68.8% to 79.4%, 95 answers | 64.4%likely range 59.4% to 69.1%, 97 answers |
| Reception and admin team | 87.9%likely range 83.5% to 91.2%, 100 answers | 82.6%likely range 78.5% to 86.1%, 101 answers |
| Having a preferred professional | 50.6%likely range 44.7% to 56.5%, 99 answers | 23.4%likely range 19.5% to 27.8%, 104 answers |
| Seeing your preferred professional | 59.9%likely range 50.6% to 68.4%, 43 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 90.5%likely range 86.3% to 93.5%, 96 answers | 85.1%likely range 81.1% to 88.3%, 96 answers |
| Contacting the practice | 82.5%likely range 77.5% to 86.5%, 100 answers | 78.4%likely range 74.0% to 82.2%, 101 answers |
| Wait for an appointment | 84.3%likely range 79.3% to 88.2%, 93 answers | 71.9%likely range 67.0% to 76.3%, 93 answers |
| Being listened to | 89.5%likely range 85.3% to 92.6%, 98 answers | 85.6%likely range 81.8% to 88.8%, 100 answers |
| Care and concern | 89.6%likely range 85.4% to 92.7%, 98 answers | 85.8%likely range 81.9% to 88.9%, 99 answers |
| Confidence and trust | 93.6%likely range 89.9% to 96.0%, 96 answers | 91.5%likely range 88.3% to 93.9%, 99 answers |
| Involvement in decisions | 93.0%likely range 89.2% to 95.5%, 94 answers | 90.5%likely range 87.0% to 93.1%, 93 answers |
| Needs met | 93.2%likely range 89.4% to 95.6%, 96 answers | 85.4%likely range 81.5% to 88.6%, 98 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 69.6%likely range 55.2% to 80.9%, 46 patients | 90.2%likely range 80.2% to 95.4%, 61 patients |
| Children at 18 months | 76.5%likely range 63.2% to 86.0%, 51 patients | 80.7%likely range 68.7% to 88.9%, 57 patients |
| Children at 5 years | 66.0%likely range 52.2% to 77.6%, 50 patients | 61.1%likely range 47.8% to 73.0%, 54 patients |
| Women aged 25 to 49 | 71.0%likely range 68.0% to 73.9%, 887 patients | 60.4%likely range 57.1% to 63.6%, 858 patients |
| Women aged 50 to 64 | 75.1%likely range 71.0% to 78.7%, 485 patients | 65.4%likely range 60.2% to 70.3%, 338 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 5,224August 2026 | 4,310August 2026 |
| Primary care network | The Crays Collaborative PCN | The Crays Collaborative PCN |
| Phone | 01689 820036 | 01689 820523 |
| Friends and Family Test (its own feedback) | 80.8% good or very good52 answers, June 2026 | 92.4% good or very good79 answers, June 2026 |
| Appointments (one month) | 2,154 in August 2026Same day 80.7%; face to face 35.4% | 1,546 in August 2026Same day 42.9%; face to face 40.1% |
| Antibiotic items per STAR-PU (one year) | 0.83England 0.74, April 2025 to March 2026 | 0.64England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 1.3 qualified permanent1.3 including trainees and locums3,918 patients per permanent GP | 1.9 qualified permanent3.0 including trainees and locums2,223 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.