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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Darwen Healthcare and Darwen Healthlink cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

A page for this pair

MeasureDarwen HealthcareBB3 1PY×Darwen HealthlinkBB3 1PY×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade83.4likely range 73.4 to 88.2124 survey answers79.1likely range 62.7 to 88.194 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good89.1%likely range 74.8% to 95.8%, 124 answers79.1%likely range 55.7% to 91.9%, 94 answers
Access (mean of the two below)70.1%likely range 66.7% to 73.0%79.0%likely range 76.1% to 81.4%Clearly higher
Appointments within two weeks of booking83.2%likely range 77.8% to 87.5%, 3,540 appointments92.6%likely range 88.3% to 95.5%, 3,182 appointmentsClearly higher
Calls answered by the practice56.8%likely range 52.7% to 60.8%, 12,013 calls65.3%likely range 61.4% to 69.0%, 12,540 callsClearly higher
More survey questions (not part of the grade)
Getting through on the phone81.6%likely range 65.3% to 91.3%, 116 answers58.0%likely range 35.0% to 77.9%, 90 answers
Reception and admin team91.7%likely range 78.0% to 97.2%, 124 answers84.7%likely range 61.3% to 95.1%, 90 answers
Having a preferred professional32.9%likely range 19.7% to 49.5%, 123 answers42.6%likely range 22.9% to 65.0%, 94 answers
Seeing your preferred professional49.5%likely range 25.7% to 73.5%, 47 answers36.0%likely range 12.1% to 69.7%, 40 answers
Knowing the next step89.7%likely range 74.9% to 96.2%, 116 answers80.5%likely range 56.9% to 92.9%, 91 answers
Contacting the practice86.1%likely range 70.9% to 94.0%, 121 answers75.7%likely range 52.1% to 89.9%, 93 answers
Wait for an appointment84.5%likely range 68.4% to 93.2%, 113 answers54.9%likely range 31.8% to 76.2%, 84 answers
Being listened to88.3%likely range 73.5% to 95.4%, 120 answers93.2%likely range 71.7% to 98.7%, 91 answers
Care and concern89.3%likely range 74.6% to 95.9%, 119 answers89.5%likely range 66.8% to 97.3%, 89 answers
Confidence and trust95.7%likely range 83.1% to 99.0%, 119 answers95.4%likely range 74.6% to 99.3%, 91 answers
Involvement in decisions91.0%likely range 76.6% to 96.9%, 116 answers91.2%likely range 68.8% to 98.0%, 89 answers
Needs met91.4%likely range 77.4% to 97.0%, 121 answers92.4%likely range 70.5% to 98.4%, 90 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months89.5%likely range 83.1% to 93.6%, 133 patients86.3%likely range 79.1% to 91.3%, 124 patients
Children at 18 months89.2%likely range 83.2% to 93.2%, 148 patients80.0%likely range 71.6% to 86.4%, 110 patients
Children at 5 years95.6%likely range 90.8% to 98.0%, 137 patients84.2%likely range 77.1% to 89.4%, 133 patients
Women aged 25 to 4975.9%likely range 74.2% to 77.6%, 2,539 patients68.9%likely range 67.0% to 70.8%, 2,211 patients
Women aged 50 to 6478.0%likely range 75.7% to 80.2%, 1,296 patients68.9%likely range 66.4% to 71.3%, 1,367 patients
Facts (NHS England, not part of the grade)
Registered patients14,817August 202615,128August 2026
Primary care networkDarwen PCNDarwen PCN
Phone01254 96464001254 226600
Friends and Family Test (its own feedback)94.0% good or very good50 answers, June 202697.9% good or very good48 answers, June 2026
Appointments (one month)5,176 in August 2026Same day 45.9%; face to face 61.7%5,568 in August 2026Same day 49.7%; face to face 79.1%
Antibiotic items per STAR-PU (one year)0.88England 0.74, April 2025 to March 20261.00England 0.74, April 2025 to March 2026
GPs (full-time equivalent)7.4 qualified permanent14.0 including trainees and locums2,010 patients per permanent GP4.7 qualified permanent7.5 including trainees and locums3,198 patients per permanent GP
CQC rating (a separate source)OutstandingGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences