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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Evergreen Practice’s Practice Grade is clearly higher than Crown Wood Medical Centre’s: its likely range lies wholly above.

A page for this pair

MeasureCrown Wood Medical CentreRG12 0TH×Evergreen PracticeRG12 1LH×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade78.2likely range 73.3 to 82.497 survey answers87.0likely range 83.9 to 89.4114 survey answersClearly higher
Label (against the England average)Cannot be told apart from the England averageClearly above the England average
Patients who describe the practice as good72.9%likely range 66.1% to 78.8%, 97 answers86.0%likely range 82.1% to 89.1%, 114 answersClearly higher
Access (mean of the two below)90.5%likely range 85.8% to 93.2%89.1%likely range 84.1% to 92.3%
Appointments within two weeks of booking99.3%likely range 92.9% to 99.9%, 951 appointments97.3%likely range 91.8% to 99.1%, 1,493 appointments
Calls answered by the practice81.6%likely range 74.7% to 87.0%, 3,200 calls80.8%likely range 72.6% to 87.0%, 2,389 calls
More survey questions (not part of the grade)
Getting through on the phone68.2%likely range 61.1% to 74.6%, 93 answers74.2%likely range 69.4% to 78.4%, 108 answers
Reception and admin team88.0%likely range 82.4% to 91.9%, 94 answers90.0%likely range 86.5% to 92.6%, 111 answers
Having a preferred professional42.2%likely range 35.4% to 49.4%, 96 answers36.4%likely range 31.7% to 41.3%, 114 answers
Seeing your preferred professional54.3%likely range 42.9% to 65.3%, 39 answers59.1%likely range 50.5% to 67.1%, 41 answers
Knowing the next step87.8%likely range 82.2% to 91.8%, 92 answers89.1%likely range 85.5% to 91.9%, 110 answers
Contacting the practice82.0%likely range 75.9% to 86.9%, 96 answers84.6%likely range 80.6% to 87.9%, 112 answers
Wait for an appointment78.4%likely range 71.7% to 83.9%, 88 answers90.1%likely range 86.4% to 92.8%, 100 answers
Being listened to90.5%likely range 85.4% to 94.0%, 94 answers93.4%likely range 90.3% to 95.5%, 108 answers
Care and concern83.6%likely range 77.5% to 88.2%, 95 answers90.6%likely range 87.1% to 93.2%, 109 answers
Confidence and trust91.7%likely range 86.8% to 94.9%, 95 answers96.7%likely range 94.4% to 98.1%, 108 answers
Involvement in decisions92.5%likely range 87.5% to 95.6%, 87 answers96.0%likely range 93.4% to 97.6%, 105 answers
Needs met92.8%likely range 87.9% to 95.7%, 91 answers96.9%likely range 94.6% to 98.3%, 108 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months91.3%likely range 83.0% to 95.7%, 80 patients92.5%likely range 83.7% to 96.8%, 67 patients
Children at 18 months90.2%likely range 81.9% to 95.0%, 82 patients91.5%likely range 81.6% to 96.3%, 59 patients
Children at 5 years81.7%likely range 72.7% to 88.3%, 93 patients88.7%likely range 78.5% to 94.4%, 62 patients
Women aged 25 to 4969.5%likely range 67.1% to 71.8%, 1,448 patients65.4%likely range 63.0% to 67.9%, 1,447 patients
Women aged 50 to 6476.3%likely range 72.5% to 79.7%, 539 patients72.4%likely range 67.9% to 76.5%, 406 patients
Facts (NHS England, not part of the grade)
Registered patients7,053August 20265,975August 2026
Primary care networkThe Health Triangle PCNThe Health Triangle PCN
Phone01344 31020201344 306936
Friends and Family Test (its own feedback)No results for June 202694.8% good or very good115 answers, June 2026
Appointments (one month)2,051 in August 2026Same day 39.9%; face to face 76.7%2,253 in August 2026Same day 61.6%; face to face 50.1%
Antibiotic items per STAR-PU (one year)0.83England 0.74, April 2025 to March 20260.61England 0.74, April 2025 to March 2026
GPs (full-time equivalent)2.4 qualified permanent2.4 including trainees and locums2,939 patients per permanent GP1.8 qualified permanent1.8 including trainees and locums3,247 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences