Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Mayfair Medical Centre’s Practice Grade is clearly higher than Crawford Street Surgery’s: its likely range lies wholly above.
| Measure | Crawford Street SurgeryW1H 2HJ× | Mayfair Medical CentreW1K 5LS× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 73.2likely range 66.6 to 78.8107 survey answers | 92.7likely range 90.3 to 94.4119 survey answersClearly higher |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 70.1%likely range 61.0% to 77.8%, 107 answers | 93.6%likely range 90.9% to 95.6%, 119 answersClearly higher |
| Access (mean of the two below) | 80.3%likely range 74.4% to 84.7% | 90.5%likely range 85.2% to 93.7%Clearly higher |
| Appointments within two weeks of booking | 77.3%likely range 70.0% to 83.2%, 2,340 appointments | 95.6%likely range 89.0% to 98.3%, 1,306 appointmentsClearly higher |
| Calls answered by the practice | 83.2%likely range 73.9% to 89.7%, 1,784 calls | 85.3%likely range 77.0% to 91.0%, 2,046 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 76.1%likely range 67.1% to 83.2%, 103 answers | 92.5%likely range 89.6% to 94.7%, 116 answers |
| Reception and admin team | 86.2%likely range 78.5% to 91.5%, 104 answers | 96.9%likely range 94.8% to 98.2%, 116 answers |
| Having a preferred professional | 25.1%likely range 17.9% to 33.9%, 107 answers | 47.4%likely range 42.7% to 52.2%, 116 answers |
| Seeing your preferred professional | 49.1%likely range 33.1% to 65.2%, 34 answers | 76.7%likely range 70.4% to 82.1%, 57 answers |
| Knowing the next step | 83.6%likely range 75.4% to 89.5%, 101 answers | 98.7%likely range 97.1% to 99.4%, 112 answers |
| Contacting the practice | 68.3%likely range 59.1% to 76.3%, 105 answers | 91.2%likely range 88.0% to 93.5%, 117 answers |
| Wait for an appointment | 62.3%likely range 52.3% to 71.5%, 92 answers | 97.6%likely range 95.6% to 98.7%, 107 answers |
| Being listened to | 79.9%likely range 71.3% to 86.5%, 102 answers | 99.5%likely range 98.2% to 99.9%, 113 answers |
| Care and concern | 74.2%likely range 65.1% to 81.5%, 103 answers | 97.6%likely range 95.7% to 98.7%, 113 answers |
| Confidence and trust | 86.1%likely range 78.2% to 91.5%, 101 answers | 100.0%likely range 99.0% to 100.0%, 111 answers |
| Involvement in decisions | 83.4%likely range 75.0% to 89.4%, 99 answers | 99.5%likely range 98.1% to 99.9%, 107 answers |
| Needs met | 85.8%likely range 77.7% to 91.2%, 100 answers | 97.6%likely range 95.6% to 98.7%, 112 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 86.2%likely range 69.4% to 94.5%, 29 patients | 72.4%likely range 54.3% to 85.3%, 29 patients |
| Children at 18 months | 93.8%likely range 79.9% to 98.3%, 32 patients | 65.4%likely range 46.2% to 80.6%, 26 patients |
| Children at 5 years | 90.0%likely range 74.4% to 96.5%, 30 patients | 62.5%likely range 42.7% to 78.8%, 24 patients |
| Women aged 25 to 49 | 33.7%likely range 31.7% to 35.8%, 2,045 patients | 43.3%likely range 40.5% to 46.3%, 1,117 patients |
| Women aged 50 to 64 | 57.2%likely range 52.8% to 61.5%, 498 patients | 59.1%likely range 53.7% to 64.3%, 325 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 6,969August 2026 | 4,377August 2026 |
| Primary care network | West End & Marylebone PCN | West End & Marylebone PCN |
| Phone | 020 77236324 | 020 74931647 |
| Friends and Family Test (its own feedback) | 95.2% good or very good21 answers, June 2026 | No results for June 2026 |
| Appointments (one month) | 2,379 in August 2026Same day 30.1%; face to face 78.0% | 1,430 in August 2026Same day 57.8%; face to face 49.9% |
| Antibiotic items per STAR-PU (one year) | 0.20England 0.74, April 2025 to March 2026 | 0.36England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 2.9 qualified permanent3.4 including trainees and locums2,416 patients per permanent GP | 1.3 qualified permanent1.9 including trainees and locums3,420 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.