Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Cranleigh Gardens Medical Centre and Taunton Road Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Cranleigh Gardens Medical CentreTA6 5JS× | Taunton Road Medical CentreTA6 3LS× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 77.1likely range 61.5 to 84.097 survey answers | 68.3likely range 51.0 to 81.1102 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 85.9%likely range 63.7% to 95.5%, 97 answers | 66.3%likely range 41.6% to 84.5%, 102 answers |
| Access (mean of the two below) | 56.5%likely range 51.5% to 61.9% | 72.9%likely range 68.9% to 76.3%Clearly higher |
| Appointments within two weeks of booking | 33.9%likely range 25.0% to 44.0%, 1,405 appointments | 85.1%likely range 79.1% to 89.7%, 2,626 appointmentsClearly higher |
| Calls answered by the practice | 79.0%likely range 74.6% to 82.8%, 7,918 callsClearly higher | 60.5%likely range 55.3% to 65.5%, 7,420 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 88.4%likely range 66.3% to 96.7%, 94 answers | 38.6%likely range 18.7% to 63.3%, 98 answers |
| Reception and admin team | 87.1%likely range 64.9% to 96.1%, 95 answers | 77.8%likely range 52.5% to 91.7%, 100 answers |
| Having a preferred professional | 39.1%likely range 20.5% to 61.6%, 96 answers | 26.1%likely range 10.7% to 51.1%, 103 answers |
| Seeing your preferred professional | 59.5%likely range 27.1% to 85.3%, 40 answers | 39.0%likely range 10.4% to 77.9%, 31 answers |
| Knowing the next step | 87.9%likely range 65.8% to 96.5%, 95 answers | 91.3%likely range 67.2% to 98.2%, 97 answers |
| Contacting the practice | 87.2%likely range 65.2% to 96.1%, 96 answers | 66.6%likely range 41.7% to 84.7%, 101 answers |
| Wait for an appointment | 69.4%likely range 45.5% to 86.1%, 89 answers | 53.2%likely range 29.0% to 75.9%, 91 answers |
| Being listened to | 90.3%likely range 68.5% to 97.6%, 93 answers | 74.5%likely range 49.3% to 89.8%, 101 answers |
| Care and concern | 89.5%likely range 67.5% to 97.2%, 93 answers | 72.1%likely range 46.9% to 88.4%, 100 answers |
| Confidence and trust | 92.4%likely range 71.1% to 98.4%, 93 answers | 91.6%likely range 67.8% to 98.3%, 99 answers |
| Involvement in decisions | 89.5%likely range 67.0% to 97.3%, 90 answers | 86.4%likely range 60.8% to 96.3%, 93 answers |
| Needs met | 90.2%likely range 68.3% to 97.5%, 93 answers | 88.1%likely range 63.5% to 96.9%, 98 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 89.2%likely range 83.5% to 93.0%, 166 patients | 83.2%likely range 75.9% to 88.6%, 131 patients |
| Children at 18 months | 92.5%likely range 87.3% to 95.7%, 160 patients | 86.7%likely range 80.2% to 91.3%, 143 patients |
| Children at 5 years | 89.3%likely range 84.2% to 92.9%, 196 patients | 80.5%likely range 72.8% to 86.4%, 128 patients |
| Women aged 25 to 49 | 68.8%likely range 67.0% to 70.6%, 2,470 patients | 67.3%likely range 65.4% to 69.1%, 2,416 patients |
| Women aged 50 to 64 | 72.7%likely range 69.9% to 75.2%, 1,068 patients | 75.1%likely range 72.7% to 77.4%, 1,287 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 14,004August 2026 | 15,254August 2026 |
| Primary care network | Bridgwater PCN | Bridgwater PCN |
| Phone | 01278 433335 | 01278 720000 |
| Friends and Family Test (its own feedback) | No results for June 2026 | 84.9% good or very good271 answers, June 2026 |
| Appointments (one month) | 6,623 in August 2026Same day 50.2%; face to face 51.9% | 5,607 in August 2026Same day 41.0%; face to face 59.8% |
| Antibiotic items per STAR-PU (one year) | 0.74England 0.74, April 2025 to March 2026 | 0.62England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 6.5 qualified permanent16.1 including trainees and locums2,154 patients per permanent GP | 10.0 qualified permanent12.5 including trainees and locums1,521 patients per permanent GP |
| CQC rating (a separate source) | Requires improvement | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.