Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Courtyard Horsham and Village Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Courtyard HorshamRH12 1AT× | Village SurgeryRH13 9HQ× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 71.7likely range 60.7 to 80.7105 survey answers | 80.1likely range 73.0 to 85.3117 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 65.9%likely range 50.2% to 78.7%, 105 answers | 78.8%likely range 68.8% to 86.2%, 117 answers |
| Access (mean of the two below) | 85.2%likely range 82.1% to 87.8% | 82.9%likely range 79.1% to 85.9% |
| Appointments within two weeks of booking | 95.1%likely range 92.3% to 96.9%, 5,503 appointments | 89.8%likely range 84.7% to 93.4%, 2,867 appointments |
| Calls answered by the practice | 75.2%likely range 69.6% to 80.1%, 5,434 calls | 75.8%likely range 70.2% to 80.7%, 5,300 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 40.1%likely range 26.0% to 56.1%, 100 answers | 70.4%likely range 59.3% to 79.5%, 107 answers |
| Reception and admin team | 78.4%likely range 62.9% to 88.6%, 100 answers | 90.4%likely range 82.0% to 95.1%, 113 answers |
| Having a preferred professional | 16.9%likely range 8.3% to 31.4%, 106 answers | 24.9%likely range 16.8% to 35.2%, 117 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 75.1%likely range 59.0% to 86.3%, 97 answers | 92.3%likely range 84.1% to 96.4%, 109 answers |
| Contacting the practice | 62.3%likely range 46.5% to 75.9%, 103 answers | 83.2%likely range 73.5% to 89.9%, 112 answers |
| Wait for an appointment | 57.5%likely range 40.4% to 72.9%, 86 answers | 73.2%likely range 62.0% to 82.0%, 103 answers |
| Being listened to | 91.0%likely range 77.1% to 96.8%, 95 answers | 95.5%likely range 88.5% to 98.3%, 112 answers |
| Care and concern | 88.5%likely range 74.2% to 95.3%, 97 answers | 96.3%likely range 89.6% to 98.7%, 113 answers |
| Confidence and trust | 93.2%likely range 79.9% to 97.9%, 94 answers | 95.5%likely range 88.5% to 98.3%, 112 answers |
| Involvement in decisions | 97.9%likely range 86.1% to 99.7%, 89 answers | 97.1%likely range 90.3% to 99.2%, 104 answers |
| Needs met | 91.2%likely range 77.8% to 96.8%, 99 answers | 95.9%likely range 89.0% to 98.5%, 113 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 90.1%likely range 84.7% to 93.7%, 171 patients | 98.0%likely range 92.9% to 99.4%, 98 patients |
| Children at 18 months | 86.1%likely range 80.6% to 90.2%, 201 patients | 93.0%likely range 86.8% to 96.4%, 114 patients |
| Children at 5 years | 84.8%likely range 78.8% to 89.4%, 178 patients | 87.9%likely range 81.0% to 92.5%, 124 patients |
| Women aged 25 to 49 | 77.9%likely range 76.3% to 79.4%, 2,763 patients | 77.5%likely range 75.5% to 79.3%, 1,845 patients |
| Women aged 50 to 64 | 77.5%likely range 75.0% to 79.8%, 1,129 patients | 77.5%likely range 74.9% to 80.0%, 1,060 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 15,288August 2026 | 11,217August 2026 |
| Primary care network | Horsham Collaborative PCN | Horsham Collaborative PCN |
| Phone | 01403 330320 | 01403 730016 |
| Friends and Family Test (its own feedback) | 98.0% good or very good98 answers, June 2026 | 94.0% good or very good67 answers, June 2026 |
| Appointments (one month) | 7,960 in August 2026Same day 61.7%; face to face 52.5% | 5,128 in August 2026Same day 49.6%; face to face 58.4% |
| Antibiotic items per STAR-PU (one year) | 0.43England 0.74, April 2025 to March 2026 | 0.57England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 7.1 qualified permanent9.2 including trainees and locums2,163 patients per permanent GP | 6.2 qualified permanent10.2 including trainees and locums1,801 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.