Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice score with its 95% interval and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Conran Medical Centre and Fernclough Surgery cannot be told apart on the Practice score. The 95% intervals overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Conran Medical CentreM9 5BH× | Fernclough SurgeryM9 5RD× |
|---|---|---|
| Practice score (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice score | 78.395% interval 68.7 to 85.384 survey answers | 84.295% interval 80.8 to 86.499 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 75.1%95% interval 61.5% to 85.0%, 84 answers | 84.5%95% interval 82.4% to 86.4%, 99 answers |
| Access (mean of the two below) | 85.6%95% interval 80.5% to 89.1% | 83.3%95% interval 73.2% to 89.3% |
| Appointments within two weeks of booking | 89.2%95% interval 81.3% to 94.0%, 1,426 appointments | 88.9%95% interval 74.4% to 95.7%, 533 appointments |
| Calls answered by the practice | 81.9%95% interval 75.3% to 87.1%, 3,416 calls | 77.6%95% interval 63.4% to 87.4%, 924 calls |
| More survey questions (not part of the rating) | ||
| Getting through on the phone | 81.1%95% interval 67.8% to 89.8%, 80 answers | 83.7%95% interval 81.5% to 85.7%, 92 answers |
| Reception and admin team | 95.9%95% interval 86.2% to 98.9%, 82 answers | 93.6%95% interval 92.1% to 94.8%, 96 answers |
| Having a preferred professional | 36.1%95% interval 23.8% to 50.5%, 79 answers | 48.6%95% interval 45.8% to 51.4%, 97 answers |
| Seeing your preferred professional | 46.0%95% interval 25.2% to 68.3%, 30 answers | 46.0%95% interval 41.8% to 50.3%, 43 answers |
| Knowing the next step | 86.3%95% interval 73.1% to 93.6%, 74 answers | 81.8%95% interval 79.5% to 83.9%, 95 answers |
| Contacting the practice | 83.1%95% interval 70.0% to 91.2%, 80 answers | 87.4%95% interval 85.5% to 89.2%, 97 answers |
| Wait for an appointment | 58.0%95% interval 43.7% to 71.1%, 79 answers | 69.1%95% interval 66.3% to 71.8%, 87 answers |
| Being listened to | 86.4%95% interval 73.7% to 93.5%, 78 answers | 87.7%95% interval 85.7% to 89.4%, 95 answers |
| Care and concern | 87.8%95% interval 75.4% to 94.4%, 79 answers | 84.4%95% interval 82.3% to 86.4%, 96 answers |
| Confidence and trust | 91.9%95% interval 80.5% to 96.9%, 79 answers | 95.1%95% interval 93.7% to 96.2%, 96 answers |
| Involvement in decisions | 94.1%95% interval 83.0% to 98.1%, 75 answers | 89.3%95% interval 87.3% to 91.0%, 89 answers |
| Needs met | 86.7%95% interval 73.8% to 93.8%, 76 answers | 95.1%95% interval 93.7% to 96.2%, 92 answers |
| Vaccinations and screening (NHS England QOF, not part of the rating) | ||
| Babies at 8 months | 87.4%95% interval 79.6% to 92.5%, 103 patients | 93.8%95% interval 71.7% to 98.9%, 16 patients |
| Children at 18 months | 74.0%95% interval 63.3% to 82.5%, 77 patients | 70.6%95% interval 46.9% to 86.7%, 17 patients |
| Children at 5 years | 82.5%95% interval 74.7% to 88.3%, 120 patients | 75.0%95% interval 53.1% to 88.8%, 20 patients |
| Women aged 25 to 49 | 68.7%95% interval 66.2% to 71.1%, 1,323 patients | 66.4%95% interval 61.4% to 71.0%, 369 patients |
| Women aged 50 to 64 | 76.8%95% interval 73.1% to 80.1%, 556 patients | 71.3%95% interval 62.5% to 78.8%, 115 patients |
| Facts (NHS England, not part of the rating) | ||
| Registered patients | 7,504August 2026 | 1,953August 2026 |
| Primary care network | H-Blackley Harpurhey & Charlestown PCN | H-Blackley Harpurhey & Charlestown PCN |
| Phone | 0161 2052714 | 0161 2051638 |
| Friends and Family Test (its own feedback) | 92.3% good or very good273 answers, June 2026 | 93.5% good or very good31 answers, June 2026 |
| Appointments (one month) | 2,528 in August 2026Same day 31.7%; face to face 79.1% | 607 in August 2026Same day 33.3%; face to face 86.0% |
| Antibiotic items per STAR-PU (one year) | 0.85England 0.74, April 2025 to March 2026 | 0.67England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 2.4 qualified permanent4.5 including trainees and locums3,180 patients per permanent GP | 0.5 qualified permanent0.5 including trainees and locums |
| CQC rating (a separate source) | Good | Requires improvement |
“Clearly higher” appears only when a practice’s 95% interval lies wholly above every other practice’s here. When the intervals overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice score weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice score is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How the rating works.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.