Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Combe Down Surgery and Rush Hill Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Combe Down SurgeryBA2 5EG× | Rush Hill SurgeryBA2 2QH× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 81.7likely range 73.7 to 86.7116 survey answers | 74.2likely range 67.0 to 80.198 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 83.9%likely range 72.7% to 91.0%, 116 answers | 70.2%likely range 60.2% to 78.6%, 98 answers |
| Access (mean of the two below) | 76.3%likely range 72.4% to 79.7% | 83.2%likely range 78.7% to 86.7% |
| Appointments within two weeks of booking | 81.5%likely range 76.3% to 85.7%, 4,045 appointments | 85.9%likely range 80.1% to 90.3%, 2,747 appointments |
| Calls answered by the practice | 71.1%likely range 65.3% to 76.3%, 5,328 calls | 80.3%likely range 73.5% to 85.8%, 3,358 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 56.1%likely range 42.8% to 68.6%, 102 answers | 59.5%likely range 48.9% to 69.4%, 90 answers |
| Reception and admin team | 92.4%likely range 82.6% to 96.9%, 110 answers | 88.1%likely range 79.8% to 93.3%, 95 answers |
| Having a preferred professional | 27.4%likely range 17.8% to 39.7%, 116 answers | 27.3%likely range 19.3% to 37.1%, 100 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 23.8%likely range 11.6% to 42.5%, 30 answers |
| Knowing the next step | 97.1%likely range 89.2% to 99.3%, 114 answers | 82.3%likely range 72.8% to 88.9%, 91 answers |
| Contacting the practice | 81.6%likely range 70.0% to 89.3%, 115 answers | 69.8%likely range 59.6% to 78.3%, 95 answers |
| Wait for an appointment | 73.1%likely range 60.2% to 83.0%, 106 answers | 53.0%likely range 42.4% to 63.4%, 88 answers |
| Being listened to | 88.2%likely range 77.2% to 94.3%, 107 answers | 88.8%likely range 80.3% to 93.9%, 90 answers |
| Care and concern | 85.0%likely range 73.6% to 92.0%, 110 answers | 87.5%likely range 78.8% to 93.0%, 90 answers |
| Confidence and trust | 92.5%likely range 82.9% to 97.0%, 111 answers | 92.7%likely range 85.1% to 96.6%, 89 answers |
| Involvement in decisions | 91.4%likely range 80.6% to 96.5%, 98 answers | 95.8%likely range 88.8% to 98.5%, 84 answers |
| Needs met | 92.4%likely range 82.7% to 96.9%, 110 answers | 92.6%likely range 85.1% to 96.5%, 92 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 89.6%likely range 82.6% to 93.9%, 115 patients | 91.8%likely range 82.2% to 96.4%, 61 patients |
| Children at 18 months | 87.3%likely range 80.1% to 92.1%, 118 patients | 94.2%likely range 86.0% to 97.7%, 69 patients |
| Children at 5 years | 84.7%likely range 78.3% to 89.4%, 163 patients | 87.4%likely range 79.9% to 92.3%, 111 patients |
| Women aged 25 to 49 | 74.8%likely range 73.0% to 76.6%, 2,206 patients | 63.3%likely range 61.0% to 65.5%, 1,782 patients |
| Women aged 50 to 64 | 82.2%likely range 80.0% to 84.1%, 1,367 patients | 74.7%likely range 71.5% to 77.6%, 766 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 14,148August 2026 | 8,743August 2026 |
| Primary care network | Minerva Health Group PCN | Minerva Health Group PCN |
| Phone | 01225 832226 | 01225 446087 |
| Friends and Family Test (its own feedback) | 95.5% good or very good22 answers, June 2026 | 75.2% good or very good101 answers, June 2026 |
| Appointments (one month) | 5,663 in August 2026Same day 36.8%; face to face 72.2% | 4,676 in August 2026Same day 53.6%; face to face 83.8% |
| Antibiotic items per STAR-PU (one year) | 0.72England 0.74, April 2025 to March 2026 | 0.59England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 8.6 qualified permanent10.3 including trainees and locums1,643 patients per permanent GP | 3.8 qualified permanent4.2 including trainees and locums2,331 patients per permanent GP |
| CQC rating (a separate source) | Outstanding | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.