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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Colney Hatch Lane Surgery and Friern Barnet Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

A page for this pair

MeasureColney Hatch Lane SurgeryN10 1ET×Friern Barnet Medical CentreN11 3BU×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade77.5likely range 73.2 to 81.2107 survey answers84.9likely range 76.6 to 89.498 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good76.1%likely range 70.5% to 81.0%, 107 answers88.2%likely range 76.5% to 94.5%, 98 answers
Access (mean of the two below)80.7%likely range 74.7% to 85.2%76.9%likely range 72.3% to 81.0%
Appointments within two weeks of booking85.9%likely range 78.8% to 90.8%, 1,958 appointments95.9%likely range 91.3% to 98.1%, 2,267 appointmentsClearly higher
Calls answered by the practice75.3%likely range 65.7% to 83.0%, 1,943 calls57.9%likely range 49.8% to 65.7%, 3,010 calls
More survey questions (not part of the grade)
Getting through on the phone55.9%likely range 49.6% to 62.1%, 101 answers59.6%likely range 45.2% to 72.6%, 89 answers
Reception and admin team79.3%likely range 73.8% to 83.9%, 105 answers93.4%likely range 82.8% to 97.6%, 96 answers
Having a preferred professional44.1%likely range 38.2% to 50.3%, 108 answers41.1%likely range 28.6% to 55.0%, 97 answers
Seeing your preferred professional25.1%likely range 18.0% to 34.0%, 48 answers40.6%likely range 22.1% to 62.3%, 39 answers
Knowing the next step90.7%likely range 86.3% to 93.8%, 99 answers94.9%likely range 84.5% to 98.5%, 91 answers
Contacting the practice66.0%likely range 60.0% to 71.6%, 106 answers86.4%likely range 74.2% to 93.4%, 96 answers
Wait for an appointment73.5%likely range 67.5% to 78.7%, 100 answers87.1%likely range 74.4% to 94.0%, 89 answers
Being listened to84.7%likely range 79.7% to 88.7%, 104 answers96.6%likely range 87.1% to 99.1%, 95 answers
Care and concern80.1%likely range 74.7% to 84.7%, 103 answers94.9%likely range 84.7% to 98.4%, 95 answers
Confidence and trust93.0%likely range 89.0% to 95.5%, 103 answers99.4%likely range 91.4% to 100.0%, 93 answers
Involvement in decisions87.1%likely range 82.2% to 90.8%, 100 answers96.4%likely range 86.6% to 99.1%, 90 answers
Needs met84.5%likely range 79.4% to 88.5%, 104 answers96.5%likely range 86.9% to 99.1%, 94 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months64.9%likely range 48.8% to 78.2%, 37 patients89.4%likely range 79.7% to 94.8%, 66 patients
Children at 18 months78.0%likely range 63.3% to 88.0%, 41 patients81.7%likely range 71.2% to 89.0%, 71 patients
Children at 5 years67.8%likely range 55.1% to 78.3%, 59 patients77.0%likely range 67.1% to 84.6%, 87 patients
Women aged 25 to 4967.2%likely range 64.1% to 70.1%, 933 patients67.2%likely range 65.0% to 69.3%, 1,788 patients
Women aged 50 to 6479.5%likely range 75.7% to 82.9%, 478 patients79.0%likely range 76.2% to 81.5%, 894 patients
Facts (NHS England, not part of the grade)
Registered patients4,976August 20269,559August 2026
Primary care networkBarnet 2 PCNBarnet 2 PCN
Phone020 88835555020 83681707
Friends and Family Test (its own feedback)No results for June 202696.0% good or very good101 answers, June 2026
Appointments (one month)2,060 in August 2026Same day 48.3%; face to face 53.5%6,763 in August 2026Same day 67.8%; face to face 31.6%
Antibiotic items per STAR-PU (one year)0.83England 0.74, April 2025 to March 20260.72England 0.74, April 2025 to March 2026
GPs (full-time equivalent)1.7 qualified permanent1.7 including trainees and locums2,962 patients per permanent GP5.2 qualified permanent5.2 including trainees and locums1,857 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences