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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Collingwood Health Group and Priory Medical Group cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

A page for this pair

MeasureCollingwood Health GroupNE29 0SF×Priory Medical GroupNE29 0HT×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade78.9likely range 62.9 to 86.5137 survey answers85.7likely range 74.6 to 91.3125 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good83.5%likely range 60.7% to 94.3%, 137 answers86.1%likely range 70.4% to 94.1%, 125 answers
Access (mean of the two below)67.9%likely range 64.8% to 70.8%84.5%likely range 81.2% to 86.9%Clearly higher
Appointments within two weeks of booking70.7%likely range 65.5% to 75.4%, 4,915 appointments94.4%likely range 89.2% to 97.2%, 2,075 appointmentsClearly higher
Calls answered by the practice65.0%likely range 61.6% to 68.3%, 15,949 calls74.6%likely range 70.3% to 78.4%, 9,278 callsClearly higher
More survey questions (not part of the grade)
Getting through on the phone55.8%likely range 33.2% to 76.3%, 129 answers54.4%likely range 37.6% to 70.3%, 122 answers
Reception and admin team83.2%likely range 60.1% to 94.2%, 134 answers82.1%likely range 65.8% to 91.6%, 125 answers
Having a preferred professional43.1%likely range 23.3% to 65.5%, 135 answers17.6%likely range 8.2% to 33.8%, 125 answers
Seeing your preferred professional63.3%likely range 28.8% to 88.0%, 53 answersNot shown: fewer than 30 answers
Knowing the next step91.5%likely range 69.6% to 98.1%, 132 answers89.3%likely range 74.3% to 96.0%, 125 answers
Contacting the practice76.5%likely range 53.2% to 90.3%, 137 answers80.5%likely range 64.0% to 90.5%, 125 answers
Wait for an appointment61.1%likely range 37.5% to 80.4%, 126 answers76.8%likely range 58.9% to 88.4%, 112 answers
Being listened to92.4%likely range 70.7% to 98.4%, 131 answers89.6%likely range 74.5% to 96.2%, 122 answers
Care and concern89.0%likely range 66.7% to 97.0%, 133 answers90.8%likely range 75.9% to 96.8%, 122 answers
Confidence and trust99.3%likely range 80.6% to 100.0%, 133 answers91.1%likely range 76.4% to 97.0%, 122 answers
Involvement in decisions94.2%likely range 72.6% to 99.0%, 128 answers90.1%likely range 75.0% to 96.5%, 122 answers
Needs met96.7%likely range 76.8% to 99.6%, 134 answers92.6%likely range 78.1% to 97.7%, 121 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months93.4%likely range 89.2% to 96.0%, 212 patients93.3%likely range 86.8% to 96.7%, 104 patients
Children at 18 months88.9%likely range 83.8% to 92.5%, 198 patients94.5%likely range 88.6% to 97.5%, 110 patients
Children at 5 years88.7%likely range 83.8% to 92.3%, 213 patients95.2%likely range 90.5% to 97.7%, 147 patients
Women aged 25 to 4973.9%likely range 72.5% to 75.3%, 3,941 patients75.7%likely range 74.1% to 77.4%, 2,606 patients
Women aged 50 to 6476.1%likely range 74.3% to 77.8%, 2,274 patients75.6%likely range 73.4% to 77.7%, 1,515 patients
Facts (NHS England, not part of the grade)
Registered patients24,239August 202615,371August 2026
Primary care networkNorth Shields PCNNorth Shields PCN
Phone0191 25717790191 2570223
Friends and Family Test (its own feedback)92.0% good or very good599 answers, June 2026No results for June 2026
Appointments (one month)8,873 in August 2026Same day 31.9%; face to face 78.0%6,289 in August 2026Same day 36.0%; face to face 69.0%
Antibiotic items per STAR-PU (one year)0.90England 0.74, April 2025 to March 20260.78England 0.74, April 2025 to March 2026
GPs (full-time equivalent)14.5 qualified permanent19.6 including trainees and locums1,670 patients per permanent GP8.1 qualified permanent11.9 including trainees and locums1,907 patients per permanent GP
CQC rating (a separate source)OutstandingGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences