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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Collingwood Family Practice and Blackwood Health Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

A page for this pair

MeasureCollingwood Family PracticeB43 7NF×Blackwood Health CentreB74 3PL×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade75.0likely range 70.1 to 79.3105 survey answers80.2likely range 75.6 to 84.093 survey answers
Label (against the England average)No labelCannot be told apart from the England average
Patients who describe the practice as good70.3%likely range 63.5% to 76.3%, 105 answers77.1%likely range 71.1% to 82.2%, 93 answers
Access (mean of the two below)85.8%likely range 81.6% to 88.0%87.3%likely range 81.2% to 91.4%
Appointments within two weeks of booking95.3%likely range 91.1% to 97.5%, 2,735 appointments99.6%likely range 92.9% to 100.0%, 850 appointments
Calls answered by the practiceNot in the grade: no phone data74.9%likely range 64.6% to 83.0%, 1,729 calls
More survey questions (not part of the grade)
Getting through on the phone59.9%likely range 52.6% to 66.7%, 98 answers66.1%likely range 59.4% to 72.3%, 87 answers
Reception and admin team82.8%likely range 76.8% to 87.5%, 104 answers85.6%likely range 80.1% to 89.8%, 88 answers
Having a preferred professional30.8%likely range 24.8% to 37.5%, 107 answers18.1%likely range 13.5% to 23.8%, 92 answers
Seeing your preferred professionalNot shown: fewer than 30 answersNot shown: fewer than 30 answers
Knowing the next step83.3%likely range 77.2% to 88.0%, 98 answers87.6%likely range 82.3% to 91.5%, 86 answers
Contacting the practice73.7%likely range 67.1% to 79.5%, 103 answers75.9%likely range 69.8% to 81.1%, 93 answers
Wait for an appointment75.9%likely range 69.0% to 81.6%, 95 answers77.4%likely range 70.8% to 82.9%, 78 answers
Being listened to74.5%likely range 67.8% to 80.2%, 102 answers80.8%likely range 74.9% to 85.6%, 90 answers
Care and concern78.9%likely range 72.6% to 84.1%, 103 answers72.6%likely range 66.2% to 78.2%, 90 answers
Confidence and trust89.8%likely range 84.6% to 93.4%, 100 answers84.0%likely range 78.4% to 88.4%, 89 answers
Involvement in decisions79.7%likely range 73.0% to 85.0%, 93 answers80.5%likely range 74.4% to 85.5%, 84 answers
Needs met86.6%likely range 81.0% to 90.7%, 103 answers85.4%likely range 79.8% to 89.5%, 88 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months94.1%likely range 80.9% to 98.4%, 34 patients90.5%likely range 77.9% to 96.2%, 42 patients
Children at 18 months90.0%likely range 76.9% to 96.0%, 40 patients85.1%likely range 72.3% to 92.6%, 47 patients
Children at 5 years96.4%likely range 87.7% to 99.0%, 55 patients77.6%likely range 64.1% to 87.0%, 49 patients
Women aged 25 to 4974.9%likely range 71.6% to 77.9%, 721 patients72.9%likely range 69.3% to 76.2%, 645 patients
Women aged 50 to 6478.0%likely range 74.3% to 81.4%, 533 patients79.9%likely range 75.4% to 83.9%, 339 patients
Facts (NHS England, not part of the grade)
Registered patients4,723August 20264,292August 2026
Primary care networkWalsall East 2 PCNWalsall East 2 PCN
Phone0121 32520900121 3537558
Friends and Family Test (its own feedback)No results for June 202697.4% good or very good38 answers, June 2026
Appointments (one month)3,184 in August 2026Same day 60.6%; face to face 79.9%1,629 in August 2026Same day 37.1%; face to face 79.4%
Antibiotic items per STAR-PU (one year)0.68England 0.74, April 2025 to March 20260.70England 0.74, April 2025 to March 2026
GPs (full-time equivalent)2.1 qualified permanent6.4 including trainees and locums2,214 patients per permanent GP3.5 qualified permanent3.5 including trainees and locums1,214 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences