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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

College Surgery Partnership and Bramblehaies Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

A page for this pair

MeasureCollege Surgery PartnershipEX15 1FE×Bramblehaies SurgeryEX15 1TZ×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade82.6likely range 70.7 to 89.1108 survey answers73.3likely range 68.1 to 77.8124 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good84.0%likely range 67.0% to 93.2%, 108 answers71.0%likely range 63.8% to 77.3%, 124 answers
Access (mean of the two below)79.2%likely range 76.5% to 81.4%78.4%likely range 74.5% to 81.8%
Appointments within two weeks of booking88.7%likely range 86.0% to 90.9%, 9,704 appointments89.1%likely range 84.5% to 92.5%, 3,589 appointments
Calls answered by the practiceNot in the grade: no phone data67.5%likely range 61.1% to 73.4%, 4,533 calls
More survey questions (not part of the grade)
Getting through on the phone53.9%likely range 36.0% to 70.9%, 101 answers50.0%likely range 42.2% to 57.8%, 113 answers
Reception and admin team96.7%likely range 83.0% to 99.4%, 107 answers82.3%likely range 75.8% to 87.4%, 120 answers
Having a preferred professional33.9%likely range 19.6% to 51.9%, 109 answers20.8%likely range 15.3% to 27.5%, 123 answers
Seeing your preferred professional29.7%likely range 10.4% to 60.6%, 37 answersNot shown: fewer than 30 answers
Knowing the next step87.9%likely range 71.2% to 95.5%, 104 answers84.8%likely range 78.4% to 89.5%, 117 answers
Contacting the practice70.8%likely range 52.5% to 84.1%, 106 answers73.2%likely range 65.9% to 79.4%, 119 answers
Wait for an appointment63.3%likely range 44.2% to 78.9%, 96 answers64.3%likely range 56.0% to 71.9%, 100 answers
Being listened to90.3%likely range 74.2% to 96.8%, 105 answers85.1%likely range 78.7% to 89.9%, 115 answers
Care and concern94.3%likely range 79.6% to 98.6%, 107 answers83.1%likely range 76.5% to 88.1%, 116 answers
Confidence and trust98.7%likely range 86.0% to 99.9%, 106 answers92.5%likely range 87.3% to 95.7%, 115 answers
Involvement in decisions98.0%likely range 84.1% to 99.8%, 98 answers91.5%likely range 85.8% to 95.0%, 107 answers
Needs met92.9%likely range 77.7% to 98.0%, 106 answers88.5%likely range 82.6% to 92.6%, 116 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months94.8%likely range 90.1% to 97.4%, 155 patients94.0%likely range 85.6% to 97.7%, 67 patients
Children at 18 months92.5%likely range 87.4% to 95.7%, 161 patients84.5%likely range 74.3% to 91.1%, 71 patients
Children at 5 years94.4%likely range 90.0% to 96.9%, 179 patients86.4%likely range 77.7% to 92.0%, 88 patients
Women aged 25 to 4979.0%likely range 77.3% to 80.6%, 2,431 patients69.1%likely range 66.4% to 71.7%, 1,195 patients
Women aged 50 to 6479.7%likely range 77.6% to 81.7%, 1,478 patients71.5%likely range 68.1% to 74.6%, 729 patients
Facts (NHS England, not part of the grade)
Registered patients16,396August 20267,564August 2026
Primary care networkCulm Valley PCNCulm Valley PCN
Phone01884 83130001884 33536
Friends and Family Test (its own feedback)No results for June 202680.0% good or very good5 answers, June 2026
Appointments (one month)12,081 in August 2026Same day 59.4%; face to face 50.3%5,422 in August 2026Same day 55.8%; face to face 49.1%
Antibiotic items per STAR-PU (one year)0.95England 0.74, April 2025 to March 20260.80England 0.74, April 2025 to March 2026
GPs (full-time equivalent)9.6 qualified permanent13.0 including trainees and locums1,708 patients per permanent GP3.3 qualified permanent4.4 including trainees and locums2,270 patients per permanent GP
CQC rating (a separate source)OutstandingGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences