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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Coastal Villages Practice and Fleggburgh Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

A page for this pair

MeasureCoastal Villages PracticeNR29 3RW×Fleggburgh SurgeryNR29 3AW×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade81.2likely range 68.9 to 87.7110 survey answers88.5likely range 85.6 to 90.8121 survey answers
Label (against the England average)Cannot be told apart from the England averageClearly above the England average
Patients who describe the practice as good84.5%likely range 67.0% to 93.6%, 110 answers96.3%likely range 95.5% to 96.9%, 121 answersClearly higher
Access (mean of the two below)73.3%likely range 68.6% to 77.2%70.1%likely range 60.5% to 77.8%
Appointments within two weeks of booking82.8%likely range 78.1% to 86.7%, 4,541 appointments70.5%likely range 55.6% to 82.0%, 651 appointments
Calls answered by the practiceNot in the grade: no phone data69.7%likely range 57.4% to 79.7%, 1,296 calls
More survey questions (not part of the grade)
Getting through on the phone79.5%likely range 60.9% to 90.6%, 105 answers94.4%likely range 93.5% to 95.2%, 117 answers
Reception and admin team86.6%likely range 69.3% to 94.9%, 108 answers96.5%likely range 95.7% to 97.1%, 121 answers
Having a preferred professional32.7%likely range 18.2% to 51.3%, 109 answers33.8%likely range 32.2% to 35.6%, 121 answers
Seeing your preferred professional32.1%likely range 11.1% to 64.1%, 36 answers78.2%likely range 75.5% to 80.7%, 41 answers
Knowing the next step87.6%likely range 70.4% to 95.5%, 107 answers97.2%likely range 96.5% to 97.7%, 118 answers
Contacting the practice80.5%likely range 62.3% to 91.2%, 108 answers97.4%likely range 96.7% to 97.9%, 120 answers
Wait for an appointment76.4%likely range 57.4% to 88.6%, 103 answers87.9%likely range 86.7% to 89.1%, 115 answers
Being listened to92.7%likely range 76.9% to 98.0%, 108 answers98.7%likely range 98.2% to 99.1%, 117 answers
Care and concern96.0%likely range 81.4% to 99.2%, 108 answers95.7%likely range 94.9% to 96.4%, 118 answers
Confidence and trust97.8%likely range 83.9% to 99.7%, 107 answers98.7%likely range 98.2% to 99.0%, 117 answers
Involvement in decisions98.7%likely range 85.0% to 99.9%, 104 answers98.7%likely range 98.2% to 99.1%, 113 answers
Needs met98.7%likely range 85.6% to 99.9%, 109 answers97.5%likely range 96.9% to 98.1%, 115 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months95.3%likely range 88.5% to 98.2%, 85 patients80.0%likely range 49.0% to 94.3%, 10 patients
Children at 18 months97.8%likely range 92.3% to 99.4%, 91 patientsFewer than 10 eligible patients
Children at 5 years96.6%likely range 91.6% to 98.7%, 118 patients100.0%likely range 78.5% to 100.0%, 14 patients
Women aged 25 to 4977.3%likely range 75.4% to 79.1%, 1,933 patients74.9%likely range 68.6% to 80.3%, 211 patients
Women aged 50 to 6477.9%likely range 75.9% to 79.7%, 1,824 patients71.1%likely range 64.8% to 76.7%, 218 patients
Facts (NHS England, not part of the grade)
Registered patients17,409August 20262,019August 2026
Primary care networkGreat Yarmouth & Northern Villages PCNGreat Yarmouth & Northern Villages PCN
Phone01493 73020501493 369232
Friends and Family Test (its own feedback)97.0% good or very good704 answers, June 2026100.0% good or very good49 answers, June 2026
Appointments (one month)9,758 in August 2026Same day 39.3%; face to face 84.2%789 in August 2026Same day 18.3%; face to face 88.9%
Antibiotic items per STAR-PU (one year)0.85England 0.74, April 2025 to March 20260.91England 0.74, April 2025 to March 2026
GPs (full-time equivalent)7.5 qualified permanent8.1 including trainees and locums2,321 patients per permanent GP1.9 qualified permanent1.9 including trainees and locums1,033 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences