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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Clover Group Practice and Clover North Darnall Health Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

A page for this pair

MeasureClover Group PracticeS9 4QH×Clover North Darnall Health CentreS9 5DH×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade66.2likely range 50.0 to 79.497 survey answers63.8likely range 60.0 to 66.7125 survey answers
Label (against the England average)Cannot be told apart from the England averageNo label
Patients who describe the practice as good61.4%likely range 38.3% to 80.3%, 97 answers57.8%likely range 54.4% to 61.1%, 125 answers
Access (mean of the two below)77.2%likely range 73.7% to 80.1%77.6%likely range 67.8% to 83.5%
Appointments within two weeks of booking86.7%likely range 83.2% to 89.6%, 6,716 appointments87.1%likely range 77.3% to 93.0%, 1,089 appointments
Calls answered by the practiceNot in the grade: no phone dataNot in the grade: no phone data
More survey questions (not part of the grade)
Getting through on the phone43.1%likely range 22.6% to 66.3%, 91 answers44.7%likely range 41.2% to 48.4%, 112 answers
Reception and admin team72.2%likely range 47.9% to 88.0%, 92 answers79.8%likely range 76.8% to 82.4%, 121 answers
Having a preferred professional29.7%likely range 13.4% to 53.5%, 96 answers35.8%likely range 32.6% to 39.2%, 123 answers
Seeing your preferred professionalNot shown: fewer than 30 answers49.8%likely range 42.7% to 56.8%, 31 answers
Knowing the next step71.2%likely range 45.6% to 87.9%, 83 answers62.5%likely range 58.9% to 66.0%, 110 answers
Contacting the practice54.0%likely range 31.5% to 75.0%, 93 answers55.5%likely range 52.0% to 58.9%, 120 answers
Wait for an appointment43.0%likely range 21.5% to 67.5%, 80 answers57.1%likely range 53.3% to 60.8%, 102 answers
Being listened to77.8%likely range 52.6% to 91.7%, 86 answers80.0%likely range 77.1% to 82.7%, 121 answers
Care and concern77.8%likely range 52.4% to 91.7%, 85 answers76.6%likely range 73.6% to 79.4%, 121 answers
Confidence and trust84.5%likely range 59.1% to 95.4%, 82 answers92.7%likely range 90.6% to 94.4%, 114 answers
Involvement in decisions78.7%likely range 52.6% to 92.5%, 80 answers87.9%likely range 85.3% to 90.1%, 109 answers
Needs met83.1%likely range 57.0% to 94.8%, 79 answers87.1%likely range 84.5% to 89.3%, 114 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months81.6%likely range 75.7% to 86.3%, 201 patients79.6%likely range 66.4% to 88.5%, 49 patients
Children at 18 months79.0%likely range 72.7% to 84.1%, 195 patients77.5%likely range 62.5% to 87.7%, 40 patients
Children at 5 years81.4%likely range 75.7% to 86.0%, 220 patients82.1%likely range 64.4% to 92.1%, 28 patients
Women aged 25 to 4943.9%likely range 42.0% to 45.8%, 2,567 patients44.9%likely range 40.6% to 49.3%, 490 patients
Women aged 50 to 6459.6%likely range 56.1% to 63.0%, 777 patients70.8%likely range 63.9% to 76.9%, 185 patients
Facts (NHS England, not part of the grade)
Registered patients15,245August 20263,017August 2026
Primary care networkSeven Hills PCNSeven Hills PCN
Phone0114 22600000114 2449525
Friends and Family Test (its own feedback)90.3% good or very good207 answers, June 202685.7% good or very good35 answers, June 2026
Appointments (one month)9,802 in August 2026Same day 50.9%; face to face 53.6%1,691 in August 2026Same day 47.7%; face to face 55.8%
Antibiotic items per STAR-PU (one year)0.76England 0.74, April 2025 to March 20260.81England 0.74, April 2025 to March 2026
GPs (full-time equivalent)10.0 qualified permanent13.1 including trainees and locums1,523 patients per permanent GP1.8 qualified permanent1.8 including trainees and locums1,652 patients per permanent GP
CQC rating (a separate source)OutstandingGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences