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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Clifton House Medical Centre and Campus Health Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

A page for this pair

MeasureClifton House Medical CentreHU5 2ST×Campus Health CentreHU5 2EG×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade86.3likely range 79.4 to 90.5105 survey answers80.2likely range 73.0 to 85.7101 survey answers
Label (against the England average)Clearly above the England averageCannot be told apart from the England average
Patients who describe the practice as good87.0%likely range 77.5% to 92.9%, 105 answers76.8%likely range 66.7% to 84.5%, 101 answers
Access (mean of the two below)84.5%likely range 78.6% to 87.6%88.1%likely range 82.9% to 91.6%
Appointments within two weeks of booking94.0%likely range 88.1% to 97.1%, 1,755 appointments87.9%likely range 79.7% to 93.1%, 1,406 appointments
Calls answered by the practiceNot in the grade: no phone data88.2%likely range 81.6% to 92.7%, 2,731 calls
More survey questions (not part of the grade)
Getting through on the phone50.7%likely range 39.4% to 61.9%, 102 answers84.4%likely range 74.7% to 90.8%, 95 answers
Reception and admin team93.7%likely range 85.4% to 97.4%, 99 answers88.5%likely range 79.6% to 93.8%, 96 answers
Having a preferred professional33.3%likely range 23.6% to 44.7%, 103 answers31.2%likely range 22.2% to 41.8%, 100 answers
Seeing your preferred professional39.6%likely range 22.7% to 59.4%, 35 answers36.5%likely range 22.3% to 53.6%, 41 answers
Knowing the next step76.5%likely range 65.2% to 85.0%, 97 answers74.6%likely range 63.7% to 83.0%, 92 answers
Contacting the practice75.3%likely range 64.3% to 83.8%, 103 answers76.0%likely range 65.5% to 84.0%, 96 answers
Wait for an appointment87.4%likely range 77.1% to 93.5%, 91 answers77.3%likely range 66.1% to 85.6%, 83 answers
Being listened to91.7%likely range 82.8% to 96.2%, 99 answers85.9%likely range 76.2% to 92.1%, 90 answers
Care and concern91.3%likely range 82.4% to 95.9%, 100 answers85.7%likely range 76.0% to 91.9%, 90 answers
Confidence and trust97.1%likely range 90.0% to 99.2%, 99 answers94.7%likely range 87.0% to 97.9%, 90 answers
Involvement in decisions97.8%likely range 90.9% to 99.5%, 94 answers95.6%likely range 88.0% to 98.5%, 84 answers
Needs met99.1%likely range 93.2% to 99.9%, 97 answers94.5%likely range 86.7% to 97.8%, 89 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months82.6%likely range 69.3% to 90.9%, 46 patients97.2%likely range 85.8% to 99.5%, 36 patients
Children at 18 months82.6%likely range 69.3% to 90.9%, 46 patients94.4%likely range 81.9% to 98.5%, 36 patients
Children at 5 years80.3%likely range 68.7% to 88.4%, 61 patients93.8%likely range 79.9% to 98.3%, 32 patients
Women aged 25 to 4968.5%likely range 65.8% to 71.1%, 1,181 patients56.3%likely range 53.5% to 59.1%, 1,232 patients
Women aged 50 to 6469.0%likely range 65.6% to 72.3%, 733 patients78.4%likely range 73.1% to 82.9%, 273 patients
Facts (NHS England, not part of the grade)
Registered patients8,159August 20266,778August 2026
Primary care networkAcclaim NHS PCNAcclaim NHS PCN
Phone01482 34142301482 492219
Friends and Family Test (its own feedback)97.3% good or very good223 answers, June 202692.3% good or very good182 answers, June 2026
Appointments (one month)3,097 in August 2026Same day 47.1%; face to face 77.0%1,653 in August 2026Same day 39.6%; face to face 93.8%
Antibiotic items per STAR-PU (one year)1.11England 0.74, April 2025 to March 20260.48England 0.74, April 2025 to March 2026
GPs (full-time equivalent)3.7 qualified permanent3.7 including trainees and locums2,196 patients per permanent GP2.8 qualified permanent2.8 including trainees and locums2,421 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences