Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Cleveleys Group Practice and The Thornton Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Cleveleys Group PracticeFY5 3LF× | The Thornton PracticeFY5 2TZ× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 75.7likely range 63.5 to 83.4114 survey answers | 88.5likely range 78.7 to 93.3108 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 79.4%likely range 62.2% to 90.1%, 114 answers | 88.5%likely range 74.4% to 95.3%, 108 answers |
| Access (mean of the two below) | 66.9%likely range 60.8% to 72.1% | 88.5%likely range 86.2% to 89.6%Clearly higher |
| Appointments within two weeks of booking | 76.4%likely range 70.3% to 81.6%, 3,302 appointments | 98.0%likely range 95.7% to 99.1%, 4,642 appointmentsClearly higher |
| Calls answered by the practice | Not in the grade: no phone data | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 70.8%likely range 52.5% to 84.2%, 108 answers | 79.5%likely range 63.8% to 89.5%, 106 answers |
| Reception and admin team | 82.7%likely range 65.5% to 92.3%, 111 answers | 94.9%likely range 82.6% to 98.6%, 107 answers |
| Having a preferred professional | 42.4%likely range 26.7% to 59.9%, 114 answers | 30.7%likely range 18.2% to 46.8%, 108 answers |
| Seeing your preferred professional | 31.5%likely range 12.5% to 59.8%, 45 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 86.3%likely range 69.4% to 94.6%, 108 answers | 85.6%likely range 70.6% to 93.7%, 103 answers |
| Contacting the practice | 82.0%likely range 64.7% to 91.8%, 111 answers | 82.0%likely range 66.8% to 91.2%, 108 answers |
| Wait for an appointment | 65.5%likely range 46.9% to 80.3%, 105 answers | 79.4%likely range 62.8% to 89.8%, 96 answers |
| Being listened to | 91.4%likely range 75.7% to 97.3%, 108 answers | 94.8%likely range 82.3% to 98.6%, 105 answers |
| Care and concern | 89.9%likely range 74.0% to 96.5%, 110 answers | 94.0%likely range 81.3% to 98.3%, 106 answers |
| Confidence and trust | 96.7%likely range 83.2% to 99.4%, 111 answers | 98.9%likely range 88.4% to 99.9%, 105 answers |
| Involvement in decisions | 96.6%likely range 82.9% to 99.4%, 109 answers | 97.9%likely range 86.5% to 99.7%, 101 answers |
| Needs met | 93.8%likely range 79.2% to 98.4%, 111 answers | 94.3%likely range 81.8% to 98.4%, 106 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 96.5%likely range 90.2% to 98.8%, 86 patients | 93.3%likely range 85.3% to 97.1%, 75 patients |
| Children at 18 months | 83.3%likely range 74.6% to 89.5%, 96 patients | 92.2%likely range 84.8% to 96.2%, 90 patients |
| Children at 5 years | 86.5%likely range 78.7% to 91.8%, 104 patients | 92.2%likely range 85.9% to 95.9%, 116 patients |
| Women aged 25 to 49 | 75.4%likely range 73.3% to 77.4%, 1,642 patients | 79.2%likely range 77.2% to 81.0%, 1,690 patients |
| Women aged 50 to 64 | 75.2%likely range 72.8% to 77.5%, 1,271 patients | 78.1%likely range 75.8% to 80.3%, 1,311 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 13,147August 2026 | 12,832August 2026 |
| Primary care network | Torentum PCN | Torentum PCN |
| Phone | 01253 853992 | 01253 956282 |
| Friends and Family Test (its own feedback) | 93.7% good or very good666 answers, June 2026 | 90.3% good or very good400 answers, June 2026 |
| Appointments (one month) | 5,751 in August 2026Same day 29.7%; face to face 63.0% | 8,231 in August 2026Same day 47.3%; face to face 57.4% |
| Antibiotic items per STAR-PU (one year) | 0.79England 0.74, April 2025 to March 2026 | 0.78England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 6.8 qualified permanent10.8 including trainees and locums1,949 patients per permanent GP | 5.8 qualified permanent7.7 including trainees and locums2,218 patients per permanent GP |
| CQC rating (a separate source) | Outstanding | Outstanding |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.