Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice score with its 95% interval and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Cleevelands Medical Centre and The Stoke Road Surgery, cannot be told apart on the Practice score. The 95% intervals overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Cleevelands Medical CentreGL52 7YU× | The Stoke Road Surgery,GL52 8RP× |
|---|---|---|
| Practice score (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice score | 73.195% interval 63.3 to 80.6105 survey answers | 78.995% interval 71.5 to 84.6114 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 72.5%95% interval 58.7% to 83.1%, 105 answers | 76.7%95% interval 66.2% to 84.7%, 114 answers |
| Access (mean of the two below) | 74.3%95% interval 69.4% to 78.5% | 83.9%95% interval 80.3% to 86.9%Clearly higher |
| Appointments within two weeks of booking | 86.1%95% interval 80.9% to 90.1%, 3,294 appointments | 97.5%95% interval 94.8% to 98.8%, 3,872 appointmentsClearly higher |
| Calls answered by the practice | 62.4%95% interval 54.2% to 69.8%, 3,023 calls | 70.2%95% interval 63.6% to 76.0%, 4,292 calls |
| More survey questions (not part of the rating) | ||
| Getting through on the phone | 32.6%95% interval 20.4% to 47.8%, 90 answers | 20.9%95% interval 13.3% to 31.4%, 110 answers |
| Reception and admin team | 80.3%95% interval 66.5% to 89.3%, 98 answers | 80.5%95% interval 70.3% to 87.9%, 112 answers |
| Having a preferred professional | 27.1%95% interval 16.7% to 41.0%, 105 answers | 21.6%95% interval 13.9% to 32.0%, 113 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 81.5%95% interval 67.5% to 90.4%, 93 answers | 73.6%95% interval 62.4% to 82.4%, 105 answers |
| Contacting the practice | 67.8%95% interval 53.7% to 79.3%, 104 answers | 47.3%95% interval 36.7% to 58.2%, 115 answers |
| Wait for an appointment | 66.0%95% interval 51.1% to 78.4%, 93 answers | 64.4%95% interval 52.5% to 74.8%, 99 answers |
| Being listened to | 83.8%95% interval 70.8% to 91.7%, 101 answers | 88.1%95% interval 78.8% to 93.6%, 110 answers |
| Care and concern | 86.9%95% interval 74.3% to 93.8%, 100 answers | 88.1%95% interval 78.8% to 93.6%, 109 answers |
| Confidence and trust | 90.7%95% interval 78.9% to 96.2%, 99 answers | 97.0%95% interval 90.3% to 99.1%, 112 answers |
| Involvement in decisions | 84.4%95% interval 70.9% to 92.3%, 95 answers | 95.6%95% interval 88.3% to 98.5%, 107 answers |
| Needs met | 84.8%95% interval 71.9% to 92.4%, 100 answers | 93.2%95% interval 85.2% to 97.0%, 111 answers |
| Vaccinations and screening (NHS England QOF, not part of the rating) | ||
| Babies at 8 months | 92.4%95% interval 86.6% to 95.8%, 132 patients | 95.8%95% interval 88.5% to 98.6%, 72 patients |
| Children at 18 months | 94.2%95% interval 88.9% to 97.0%, 137 patients | 95.6%95% interval 89.1% to 98.3%, 90 patients |
| Children at 5 years | 92.0%95% interval 85.4% to 95.7%, 112 patients | 91.4%95% interval 84.5% to 95.4%, 105 patients |
| Women aged 25 to 49 | 79.6%95% interval 77.7% to 81.4%, 1,849 patients | 79.1%95% interval 77.0% to 81.2%, 1,438 patients |
| Women aged 50 to 64 | 81.3%95% interval 78.7% to 83.6%, 972 patients | 82.3%95% interval 79.8% to 84.6%, 945 patients |
| Facts (NHS England, not part of the rating) | ||
| Registered patients | 11,149August 2026 | 10,220August 2026 |
| Primary care network | Cheltenham Peripheral PCN | Cheltenham Peripheral PCN |
| Phone | 01242 244868 | 01242 672007 |
| Friends and Family Test (its own feedback) | 95.8% good or very good143 answers, June 2026 | 82.9% good or very good35 answers, June 2026 |
| Appointments (one month) | 4,367 in August 2026Same day 24.7%; face to face 74.9% | 7,497 in August 2026Same day 49.1%; face to face 31.6% |
| Antibiotic items per STAR-PU (one year) | 0.61England 0.74, April 2025 to March 2026 | 0.80England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 4.9 qualified permanent6.0 including trainees and locums2,278 patients per permanent GP | 6.0 qualified permanent7.0 including trainees and locums1,719 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s 95% interval lies wholly above every other practice’s here. When the intervals overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice score weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice score is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How the rating works.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.