Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Civic Medical Centre and Sunlight Group Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Civic Medical CentreCH63 7RX× | Sunlight Group PracticeCH62 5HS× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 83.6likely range 76.6 to 88.2119 survey answers | 81.6likely range 68.2 to 89.1133 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 85.2%likely range 75.3% to 91.6%, 119 answers | 81.3%likely range 62.1% to 92.0%, 133 answers |
| Access (mean of the two below) | 79.8%likely range 75.5% to 83.4% | 82.2%likely range 79.4% to 84.6% |
| Appointments within two weeks of booking | 79.1%likely range 72.7% to 84.4%, 2,816 appointments | 93.7%likely range 90.8% to 95.7%, 5,904 appointmentsClearly higher |
| Calls answered by the practice | 80.4%likely range 74.7% to 85.1%, 4,642 calls | 70.7%likely range 65.9% to 75.0%, 8,147 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 73.7%likely range 61.6% to 83.0%, 103 answers | 57.5%likely range 37.6% to 75.2%, 124 answers |
| Reception and admin team | 92.8%likely range 84.4% to 96.9%, 116 answers | 94.9%likely range 78.1% to 99.0%, 126 answers |
| Having a preferred professional | 21.8%likely range 13.8% to 32.6%, 118 answers | 16.6%likely range 6.7% to 35.4%, 134 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 93.2%likely range 84.8% to 97.1%, 115 answers | 82.6%likely range 63.5% to 92.9%, 131 answers |
| Contacting the practice | 87.5%likely range 78.0% to 93.3%, 118 answers | 76.8%likely range 57.2% to 89.2%, 132 answers |
| Wait for an appointment | 77.3%likely range 65.7% to 85.9%, 105 answers | 84.0%likely range 64.0% to 93.9%, 120 answers |
| Being listened to | 93.0%likely range 84.6% to 97.0%, 116 answers | 93.9%likely range 77.2% to 98.6%, 131 answers |
| Care and concern | 93.6%likely range 85.3% to 97.3%, 116 answers | 90.3%likely range 72.4% to 97.1%, 130 answers |
| Confidence and trust | 95.7%likely range 88.0% to 98.5%, 114 answers | 98.2%likely range 83.2% to 99.8%, 130 answers |
| Involvement in decisions | 93.7%likely range 85.0% to 97.5%, 108 answers | 95.1%likely range 78.0% to 99.1%, 122 answers |
| Needs met | 92.4%likely range 83.8% to 96.6%, 115 answers | 91.9%likely range 74.5% to 97.8%, 131 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 96.2%likely range 87.2% to 99.0%, 53 patients | 77.5%likely range 70.4% to 83.3%, 160 patients |
| Children at 18 months | 86.4%likely range 73.3% to 93.6%, 44 patients | 83.2%likely range 76.4% to 88.4%, 149 patients |
| Children at 5 years | 91.7%likely range 83.0% to 96.1%, 72 patients | 82.5%likely range 76.4% to 87.3%, 183 patients |
| Women aged 25 to 49 | 74.1%likely range 71.7% to 76.4%, 1,302 patients | 64.0%likely range 62.2% to 65.7%, 2,804 patients |
| Women aged 50 to 64 | 79.2%likely range 76.6% to 81.6%, 982 patients | 68.7%likely range 66.4% to 70.9%, 1,617 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 9,488August 2026 | 17,367August 2026 |
| Primary care network | Healthier South Wirral PCN | Healthier South Wirral PCN |
| Phone | 0151 6456936 | 0151 6440055 |
| Friends and Family Test (its own feedback) | 79.0% good or very good310 answers, June 2026 | 91.4% good or very good767 answers, June 2026 |
| Appointments (one month) | 6,009 in August 2026Same day 39.4%; face to face 56.6% | 10,768 in August 2026Same day 37.7%; face to face 45.7% |
| Antibiotic items per STAR-PU (one year) | 0.93England 0.74, April 2025 to March 2026 | 0.91England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 5.1 qualified permanent8.8 including trainees and locums1,863 patients per permanent GP | 6.7 qualified permanent24.8 including trainees and locums2,588 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.