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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Church Road’s Practice Grade is clearly higher than New Lyminge Surgery’s: its likely range lies wholly above.

A page for this pair

MeasureChurch RoadCT18 8HY×New Lyminge SurgeryCT18 8NS×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade89.3likely range 86.6 to 91.3125 survey answersClearly higher73.4likely range 69.8 to 76.4122 survey answers
Label (against the England average)Clearly above the England averageCannot be told apart from the England average
Patients who describe the practice as good95.6%likely range 94.4% to 96.6%, 125 answersClearly higher75.3%likely range 71.7% to 78.5%, 122 answers
Access (mean of the two below)74.3%likely range 66.0% to 80.7%68.9%likely range 60.4% to 75.5%
Appointments within two weeks of booking71.2%likely range 58.1% to 81.4%, 843 appointments76.4%likely range 62.4% to 86.3%, 704 appointments
Calls answered by the practice77.3%likely range 67.1% to 85.1%, 1,688 calls61.3%likely range 51.6% to 70.1%, 2,152 calls
More survey questions (not part of the grade)
Getting through on the phone94.8%likely range 93.4% to 95.9%, 122 answers55.8%likely range 51.7% to 59.9%, 112 answers
Reception and admin team96.6%likely range 95.4% to 97.4%, 124 answers87.4%likely range 84.4% to 89.8%, 117 answers
Having a preferred professional24.8%likely range 22.6% to 27.2%, 125 answers26.5%likely range 23.1% to 30.1%, 122 answers
Seeing your preferred professional87.5%likely range 83.2% to 90.8%, 30 answers35.4%likely range 28.8% to 42.6%, 38 answers
Knowing the next step96.5%likely range 95.4% to 97.4%, 120 answers75.8%likely range 72.2% to 79.1%, 118 answers
Contacting the practice94.5%likely range 93.1% to 95.6%, 123 answers67.4%likely range 63.5% to 71.0%, 120 answers
Wait for an appointment88.8%likely range 86.9% to 90.4%, 116 answers68.6%likely range 64.5% to 72.4%, 108 answers
Being listened to93.6%likely range 92.1% to 94.8%, 122 answers91.6%likely range 89.0% to 93.6%, 113 answers
Care and concern89.4%likely range 87.6% to 91.0%, 123 answers88.3%likely range 85.4% to 90.7%, 114 answers
Confidence and trust93.7%likely range 92.2% to 94.9%, 123 answers95.2%likely range 93.1% to 96.6%, 114 answers
Involvement in decisions97.0%likely range 95.8% to 97.8%, 116 answers93.0%likely range 90.5% to 94.9%, 103 answers
Needs met98.0%likely range 97.1% to 98.7%, 121 answers93.2%likely range 90.8% to 94.9%, 117 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months100.0%likely range 82.4% to 100.0%, 18 patients91.2%likely range 77.0% to 97.0%, 34 patients
Children at 18 months91.7%likely range 64.6% to 98.5%, 12 patients100.0%likely range 87.1% to 100.0%, 26 patients
Children at 5 years88.9%likely range 71.9% to 96.1%, 27 patients95.5%likely range 84.9% to 98.7%, 44 patients
Women aged 25 to 4970.2%likely range 65.3% to 74.6%, 369 patients75.1%likely range 71.5% to 78.4%, 603 patients
Women aged 50 to 6478.2%likely range 73.3% to 82.3%, 325 patients75.5%likely range 71.4% to 79.2%, 466 patients
Facts (NHS England, not part of the grade)
Registered patients3,213August 20264,432August 2026
Primary care networkFolkestone Hythe & Rural PCNFolkestone Hythe & Rural PCN
Phone01303 86210901303 863160
Friends and Family Test (its own feedback)98.0% good or very good51 answers, June 202682.0% good or very good50 answers, June 2026
Appointments (one month)1,093 in August 2026Same day 23.1%; face to face 98.0%1,451 in August 2026Same day 32.9%; face to face 57.3%
Antibiotic items per STAR-PU (one year)0.81England 0.74, April 2025 to March 20260.67England 0.74, April 2025 to March 2026
GPs (full-time equivalent)1.5 qualified permanent1.5 including trainees and locums2,114 patients per permanent GP3.2 qualified permanent3.2 including trainees and locums1,371 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences