Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Christiana Hartley Medical Practice and Kew Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Christiana Hartley Medical PracticePR8 6PL× | Kew SurgeryPR8 6RG× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 84.3likely range 76.4 to 89.6128 survey answers | 78.6likely range 72.3 to 83.492 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 82.3%likely range 71.1% to 89.8%, 128 answers | 77.9%likely range 69.3% to 84.6%, 92 answers |
| Access (mean of the two below) | 88.7%likely range 85.3% to 91.0%Clearly higher | 80.0%likely range 74.3% to 84.2% |
| Appointments within two weeks of booking | 92.7%likely range 87.6% to 95.8%, 2,407 appointments | 90.5%likely range 82.4% to 95.1%, 1,299 appointments |
| Calls answered by the practice | 84.5%likely range 80.2% to 88.0%, 6,887 callsClearly higher | 69.4%likely range 61.5% to 76.3%, 3,063 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 74.7%likely range 62.6% to 83.8%, 126 answers | 84.8%likely range 76.8% to 90.4%, 87 answers |
| Reception and admin team | 87.3%likely range 76.9% to 93.5%, 128 answers | 88.6%likely range 81.1% to 93.3%, 87 answers |
| Having a preferred professional | 42.5%likely range 31.1% to 54.8%, 129 answers | 33.9%likely range 25.8% to 43.1%, 92 answers |
| Seeing your preferred professional | 65.5%likely range 45.3% to 81.4%, 49 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 88.9%likely range 78.7% to 94.6%, 126 answers | 85.1%likely range 77.2% to 90.6%, 88 answers |
| Contacting the practice | 83.7%likely range 72.6% to 90.9%, 127 answers | 85.5%likely range 77.6% to 90.9%, 88 answers |
| Wait for an appointment | 79.7%likely range 67.7% to 88.1%, 119 answers | 83.0%likely range 74.4% to 89.2%, 81 answers |
| Being listened to | 89.2%likely range 78.8% to 94.8%, 122 answers | 85.8%likely range 77.8% to 91.2%, 86 answers |
| Care and concern | 86.2%likely range 75.4% to 92.7%, 124 answers | 88.5%likely range 80.9% to 93.3%, 86 answers |
| Confidence and trust | 95.4%likely range 86.9% to 98.5%, 123 answers | 92.8%likely range 86.2% to 96.4%, 87 answers |
| Involvement in decisions | 93.2%likely range 83.8% to 97.3%, 121 answers | 94.3%likely range 87.9% to 97.4%, 83 answers |
| Needs met | 92.1%likely range 82.6% to 96.7%, 123 answers | 90.5%likely range 83.4% to 94.8%, 85 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 92.2%likely range 84.8% to 96.2%, 90 patients | 88.7%likely range 77.4% to 94.7%, 53 patients |
| Children at 18 months | 86.3%likely range 77.0% to 92.1%, 80 patients | 86.7%likely range 75.8% to 93.1%, 60 patients |
| Children at 5 years | 89.5%likely range 82.2% to 94.0%, 105 patients | 87.1%likely range 76.6% to 93.3%, 62 patients |
| Women aged 25 to 49 | 74.9%likely range 72.7% to 77.0%, 1,527 patients | 70.2%likely range 67.2% to 73.0%, 939 patients |
| Women aged 50 to 64 | 77.4%likely range 74.7% to 79.9%, 993 patients | 71.1%likely range 66.6% to 75.3%, 419 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 10,761August 2026 | 5,288August 2026 |
| Primary care network | Southport & Formby PCN | Southport & Formby PCN |
| Phone | 01704 531114 | 01704 546800 |
| Friends and Family Test (its own feedback) | 91.2% good or very good148 answers, June 2026 | No results for June 2026 |
| Appointments (one month) | 5,343 in August 2026Same day 30.3%; face to face 48.0% | 1,872 in August 2026Same day 45.3%; face to face 61.2% |
| Antibiotic items per STAR-PU (one year) | 0.99England 0.74, April 2025 to March 2026 | 0.77England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 2.2 qualified permanent2.4 including trainees and locums4,921 patients per permanent GP | 4.4 qualified permanent4.4 including trainees and locums1,209 patients per permanent GP |
| CQC rating (a separate source) | Outstanding | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.